5W PR

AUGUST 1, 2024

Developing a crisis communication plan A pre-established plan that outlines communication protocols, media contact information, and designated spokespersons minimizes confusion and ensures a unified message during a crisis. Transparency remains essential, balanced with the need to protect patient privacy.

Healthcare 78

Healthcare Reputation Publicity Media Training 78

5W PR

MAY 31, 2024

Crisis control in the digital era Despite stringent precautions, cyberattacks can still happen. Readiness A well-thought-out crisis communication plan, in partnership with PR experts, prepares the company to react swiftly and effectively during a data breach or security incident.

Industry 78

Industry Privacy Crisis Crisis Communications 78

PRSay

MAY 15, 2019

Some of the familiar topics are there — branding, corporate social responsibility, crisis communications — but not necessarily in a form many of us would recognize as aspects of the profession we’ve come to know. They’re not shying away from big topics: the rise of nationalism, trade wars, and online privacy.

Publicity 146

Publicity Privacy Crisis Communications Ethics 146

5W PR

JANUARY 29, 2024

Crisis PR Unexpected events are unavoidable, especially in defense tech, where even small mistakes can have serious consequences. To protect against these risks, a strong crisis communication plan is essential. It allows for immediate and transparent responses to potential controversies.

Industry 78

Industry Publicity Ethics Privacy 78

Melissa Agnes

MARCH 18, 2014

By Judith Delaney, Attorney and member of Agnes + Day’s Crisis Intelligence Team. The Act applies to Malaysia Airlines and they so state in their privacy policy. Better understanding the crisis of flight MH370. Yet, in this digital age, their handling of this unprecedented crisis has been criticized over and over again.

Airlines 256

Airlines Crisis Privacy Case Study 256

Cision

APRIL 13, 2015

Here are three ideas you can add to your content marketing strategy to try to both catch people when they need you, and still avoid privacy concerns. Be credible” is the public health crisis communicator’s mantra. Best Practices Featured Content Marketing crisis communications health care'

Content Marketing 120

Content Marketing Communications Crisis Communications Marketing 120

ImPRessions - Crenshaw Communications

MAY 15, 2018

Five crisis PR first responses. Facebook’s response to the recent data privacy controversy was immediate – so immediate that it happened the day before the scandal broke. While the speed was admirable, the content of the message and its tone were less successful, given the complicated nature of the data privacy issues involved.

Crisis 136

Crisis Privacy Airlines Facebook 136

Shift Communications

MAY 16, 2023

Specifically: Articulate a clear purpose and value proposition ; do not boil the ocean — be specific Leverage multiple channels to attract customers/users and, and feed those channels often to raise awareness for what you have built and how it is helping people Be as transparent as possible about data use and privacy; follow regulation closely and (..)

Company 78

Company Technology Privacy Guidelines 78

Shift Communications

MAY 16, 2023

Specifically: Articulate a clear purpose and value proposition ; do not boil the ocean — be specific Leverage multiple channels to attract customers/users and, and feed those channels often to raise awareness for what you have built and how it is helping people Be as transparent as possible about data use and privacy; follow regulation closely and (..)

Company 78

Company Technology Privacy Guidelines 78

Sword and the Script

MAY 25, 2021

Similarly, the statistic on forgiveness speaks directly to the PR shop because in a crisis communications situation – which any company can find themselves thrust into at any given moment – it would go a long way to have the benefit of the doubt. click image for higher resolution). 72% trust a business “makes high-quality products.”.

Branding 107

Branding Brand Survey Customer Service 107

Burrelles Fresh Ideas

OCTOBER 17, 2023

Crisis communication preparedness: Preparing for cybersecurity incidents is as crucial as prevention. PR agencies can help organizations develop crisis communication plans, ensuring they are equipped to respond effectively in the event of a data breach or cyberattack.

Education 112

Education Employee Measurement Agency 112

Waxing UnLyrical

MARCH 31, 2020

The sail thingies you see are a privacy screen, but apparently they are also perfect squirrel trampolines 😉 I was never a “bird person” growing up. Last week, for example, Dinean Robinson of Multiplying Good and I did a live Q&A, moderated by Alex Brown , on crisis communications for nonprofits.

Crisis Communications 69

Crisis Communications Crisis Nonprofit Privacy 69

Melissa Agnes

OCTOBER 3, 2014

The Power of Finding New Ways To Communicate The Same Important Message. Analyzing the CDC’s Crisis Communication In U.S. This week’s episode of The Crisis Intelligence Podcast. TCIP #017 – Exploring Garden Grove Fire Department’s Social Media and Electronic Communication in Crisis with Thanh Nguyen.

Wikipedia 169

Wikipedia Crisis Crisis Management Privacy 169

Ethical Voices

SEPTEMBER 9, 2024

Since then, I’ve headed communications at the 49th largest school district in the nation, and I got the equivalent of what I joke around is the PhD in crisis communications there. I left it when that was no longer the case. Ethics and earning public trust is critical for both of those industries.

Ethics 94

Ethics Privacy Healthcare Industry 94

The Stalwart Blog

NOVEMBER 18, 2019

Metaverse Law focuses exclusively on data privacy and cybersecurity, so I help businesses with their compliance obligations under these new privacy and cybersecurity rules, bring in third parties to assess the security systems and help them deal within an instant. Tell us about it. Lily Li: Sure. Dave Oates: Yeah.

Data 60

Data Privacy System Crisis Communications 60

Melissa Agnes

OCTOBER 3, 2014

The Power of Finding New Ways To Communicate The Same Important Message. Analyzing the CDC’s Crisis Communication In U.S. This week’s episode of The Crisis Intelligence Podcast. TCIP #017 – Exploring Garden Grove Fire Department’s Social Media and Electronic Communication in Crisis with Thanh Nguyen.

Wikipedia 100

Wikipedia Crisis Crisis Management Privacy 100

Sword and the Script

APRIL 23, 2019

The Annenberg survey listed data privacy, health care and diversity as social issues. Communications is a function of leadership. It’s got to be incredibly challenging for a CEO to influence an organization to its peak performance if their communications resources are pulling in another direction.

Technology 125

Technology Study Communications Survey 125

MaccaPR

FEBRUARY 19, 2018

CRISIS LESSON #4: IN AN ERA WITH NO PRIVACY, RESPECT YOUR CUSTOMERS’ PRIVACY. In this age of data breaches and cyber-hacking, violating a customer’s expectation of privacy is a transgression that’s increasingly unforgivable. When in doubt, place the privacy of your customer s first.

Instagram 98

Instagram Crisis Local Privacy 98

PRSay

SEPTEMBER 22, 2016

Our privileged status comes with tremendous responsibility to protect the company’s privacy and safeguard confidential information. We’re often the first to know about mergers and acquisitions, major policy developments, and other significant changes.

Ethics 60

Ethics Tourism Real Estate Privacy 60

Sword and the Script

OCTOBER 25, 2022

Adherence to privacy regulations.”. Crisis interrupted. More and more crisis communication events that interrupt the general flow of work in our area.”. Dynamic content and regulations. Less static content. Acting like a publisher.

Communications 119

Communications Crisis International Internal 119

Critical Mention

JUNE 13, 2018

When a company faces a crisis, its CEO must step up and restore his or her organization’s PR image in a crisis. Strong leadership and a carefully-crafted crisis communications strategy can help a company recover its image and earn back its audience’s trust.

Company 87

Company Banking Crisis Facebook 87

Reputation Us

JANUARY 4, 2016

Meanwhile, “Healthcare executives must consider another potent, and often more far-reaching risk of suffering a mega-breach,” explains Casey Boggs, president of LT Public Relations, a communications firm that specializes in healthcare, legal and crisis communications.

Strategy 60

Strategy Healthcare Crisis Communications Crisis 60

Shift Communications

SEPTEMBER 21, 2017

New Study Says Apple May Be Overselling Its Differential Privacy Protections In MacOS and iOS; Apple Disputes Study’s Findings. Craft a 360-degree crisis communications plan. Widening the scope of the crisis comms plan will ensure that, even when a customer is affected, the team will be ready to protect the brand.

B2B 60

B2B Crisis Communications Leadership Technology 60

Axia PR

MARCH 27, 2018

While the debate continues as to whether Facebook knew that the firm was actively harvesting user data to personalize content based on profile analytics, there’s no question that many Facebook users feel Facebook violated their privacy and are even questioning if the information presented to them on their personal news feeds manipulated them in some (..)

Facebook 54

Facebook Privacy Analytics Crisis 54

PRSay

MARCH 25, 2019

To read more about employee communications, check out our March issue of Strategies & Tactics. Ken Scudder has provided media training, presentation training, crisis communications training and consulting, as well as writing and editing, to business leaders, celebrities and politicians for more than 20 years.

Internal 155

Internal International Communications Employee 155

Reputation Us

MAY 12, 2020

As the president of ReputationUs and with 28 years of experience behind me, I have been striving to refine the art of managing corporate reputations during a crisis into a well-honed specialty. Be respectful of their privacy, but seeing consistency among the people you call is a great basis for communication.

Crisis 78

Crisis Financial Banking Crisis Management 78

The Hoffman Agency

AUGUST 29, 2019

While they proved to know more about PR than we expected, we decided to give them an inside look at our world, by putting them through a crisis communications activity. Some China-based companies don’t value privacy and security — we are focused on changing this stigma.

Crisis 31

Crisis Airlines Privacy Crisis Communications 31

Konnect Agency

FEBRUARY 11, 2021

While we can only speak to our own experiences and there aren’t many of us who would consider themselves experts on working from home, one of the benefits of being a PR agency with skills in crisis communication and digital strategy has been our ability to pivot and act fast. Relationship Building.

Video 52

Video Meeting Privacy Technology 52

Ethical Voices

FEBRUARY 12, 2024

Reporters wanted to talk to the students, and we wanted to make sure that it was done ethically, it was done with respect to student privacy and protection. It’s like planning for crisis communications, but it’s not even that. But we also held a virtual press conference. So, we hosted the press conference.

Ethics 80

Ethics Nonprofit Community Examples 80

Critical Mention

JUNE 14, 2018

They’re capitalizing on being extraordinarily relevant and piggybacking on the data privacy lawsuit Facebook is currently facing. Smyte is a company that aims at bring Facebook’s trust and safety features to a broader audience.

Pitching 70

Pitching Media Employee Privacy 70

David PR Group

JUNE 2, 2014

” While this news is biggest in Europe, it also affects the ongoing debate in the United States about privacy and information posted on the Internet about private U.S. DavidPRBlog brand protection crisis communications Google+ online reputation management public relations publicity reputation management right to be forgotten'

Google 40

Google Policies Reputation Crisis Communications 40

Karen Freberg

NOVEMBER 28, 2017

I have been using Meltwater in my PR and Crisis Communication class ( #FrebergPR ) this semester, and it has been one of the best decisions. The community in which Carol Ann Vance (Director of University Relations for Meltwater) and her team has created with #MeltwaterEDU has been vibrant and extremely rewarding.

Data 42

Data Media Case Study Social Media 42

Katie Paine's Measurement Blog

NOVEMBER 16, 2022

Which is as much a tribute to good crisis communications as anything else. We were tracking the impact on expressed trust, and when we looked at the impact of the Cambridge Analytica privacy scandal on Facebook (that went on for months), it did have a correlative difference.”

Analytics 40

Analytics Crisis Data Measurement 40

Sword and the Script

DECEMBER 26, 2023

As AI is here to stay and is evolving rapidly, the need of the hour is to expand the scope of law for protecting people, not only those in the public domain but also the common man from every walk of life against invasion of privacy, revenge scandals and frauds. ” ~ Prof.

Writing 189

Writing Communications Marketing B2B 189

Melissa Agnes

AUGUST 1, 2014

This week’s episode of The Crisis Intelligence Podcast. TCIP #008 – The Power of Story Telling in Crisis Communications with Greg Power. In this episode, Melissa Agnes and Greg Power , President of Weber Shandwick Canada, discuss the power of story telling in crisis communications. Via @PatrickMeier.

Crisis Management 214

Crisis Management Crisis Crisis Communications Privacy 214

Stuart Bruce

OCTOBER 30, 2014

Stuart Bruce speaking at the IATA Crisis Communications in the Social Media Age conference. (c) This morning I gave a keynote at the global ‘Crisis Communications in the Social Media Age’ conference in Istanbul. Our notions of privacy and confidentiality will be challenged. c) Donald Steel.

Crisis Communications 148

Crisis Communications Transportation Conference Social Media 148

PR Conversations

OCTOBER 21, 2011

This volume of patient records, combined with restrictions on patient confidentiality set by Ontario privacy laws, made the task of informing those affected extremely difficult. The legislative environment that balances patient privacy rights against the rights of the public to know. Focus assessment.

Publicity 40

Publicity Conference System Privacy 40