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This goes beyond crisiscommunications. So, I thought was interesting to see an experienced marketing and communications leader from the cybersecurity community, categorized the notion of brand under risk. When I got out of school in 2001, for instance, few of my clients cared about mentions in online outlets.
In other words, corporatecommunications is adding headcount and work that used to go to outside PR firms is being kept inside. You have to keep in mind, big corporations can have hundreds of law firms on what they call a “panel.” I’d like to believe, PR agencies that specialized in crisiscommunications can identify here.
As the president of ReputationUs and with 28 years of experience behind me, I have been striving to refine the art of managing corporate reputations during a crisis into a well-honed specialty. In regard to COVID-19, far be it from me to tell credit union leaders what they should be doing operationally at this time.
Who do they call for communications help? Maybe the person they met three years ago at a conference, but more likely Georgia, the CEO of CrisisCommunications, who sponsors the quarterly roundtable they find useful. PIE builds communities one person at a time, helping senior executives understand, connect, and collaborate.
While the concepts underlying corporate social responsibility (CSR) are hardly new , our current framework of understanding for CSR in the United States started roughly in the 1950s. Prepare in advance for crisis. Learn “How to Plan and Manage CrisisCommunication in a Social World” today!
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