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It started when one of the displaced employees went to the media to tell his side of the story. And it didn’t stop until RBC’s chief executive Gord Nixon issued an apology promising the 45 employees they would all find comparable employment at the bank. 3: Find the local angle. It was a sad story that pretty much went viral.
For the uninitiated, Pump It Up is a franchise of locally-owned inflatable gyms, each with unique ancillary features. Click here activate employees on social and facilitate word-of-mouth. Over 900,000 Reserve and National Guard troops have been mobilized to active duty status since 9/11/2001.
Kim Harrison has an excellent list of typical stakeholder categories in Strategic Public Relations – A Guide to Success (2001). These include: Employees. Local, state and federal politicians. Global, national, state, local and trade media. Chairman, directors. Investors, donors, members. Educational institutions.
This policy has been in place since before 2001, and there hadn''t been any issues in all that time. When he was charged for a third bag, he decided to alert a local newspaper. It would then eventually be reimbursed by the Army. My experience involved one soldier, in 2009 I think. The public reacted as they are now.
The global digital economy has produced an avalanche of content and the battle for mind and market share is no longer local. In the past (I am talking pre-web), it was hard to know unless you asked your customers, poached a competitor’s employee or searched through their garbage bins. And…it’s costing you money.
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