Remove 2007 Remove Agency Remove Customer Service
article thumbnail

Managing Toy Safety Communication: A Strategic PR Guide

5W PR

The 2007 lead paint recall crisis showed how proper coordination between Mattel and the CPSC helped restore consumer confidence through consistent, transparent updates. The post Managing Toy Safety Communication: A Strategic PR Guide appeared first on Public Relations Blog | 5W PR Agency | PR Firm.

article thumbnail

“Join the conversation”–officially a dead internet phrase

Communications Conversations

” It’s a phrase that’s been ubiquitous since social media blew up in 2007-2008. It’s been used in countless agency pitches. This is what Twitter was like from about 2007-2010. Customers merely comment these days (and increasingly, not on Twitter). “Join the conversation.” In real time.

Retail 0
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What’s Trending for 2023?

PRSay

We’ve all seen users tweet about poor customer service, but via Twitter brands can offer to resolve those issues faster than any other method. ESG and your agency. As more companies realize the benefit of DEI in hiring and work groups, so should your agency. Agencies must start at the internship level.

Trends 128
article thumbnail

10 Marketing Technologies That Should Be On Your Radar in 2021

PR 20/20

Note that a few of these are agency partners or benefactors of Marketing AI Institute , our sister brand. HubSpot : If you are looking for an all-in-one customer service, marketing and sales solution, look no further. As HubSpot’s first-ever agency partner in 2007, we might be biased, but the data says it all.

article thumbnail

How to Earn Coverage With Source of Sources w/ Founder Peter Shankman

Buzzstream

If you did, you’d have an agency. And, I remember it was the only PR Newswire called me, this was like probably 2007, the one day in my life, the only day in my life I’d ever taken a Percocet. Peter: We are about 68 percent, small businesses, about 32 percent agency. Especially since you have to do all the work.

How To 62
article thumbnail

How A Fake Taxidermist Is Keeping AT&T On Its Toes

Waxing UnLyrical

Most importantly, perhaps, I’m an AT&T customer, or as I prefer to say, victim. I became a victim of AT&T upon the release of the original iPhone in June 2007. We signed with our very own fake PR agency, @ HeishmanFlill. I’m many things. There I paid a man with a soul patch $600 (U.S.,

article thumbnail

Why You Need the HubSpot Growth Stack for Marketing, Sales & Service

PR 20/20

In fact, PR 20/20 became HubSpot’s first agency partner back in 2007 —a decision that continues to fuel and inspire our business. So we’re not surprised that the software company reported more than 34,000 customers and upwards of $89 million in revenue at the end of Q2. Plus, we all like one-on-one, personalized service.