Remove 2010 Remove Blogging Remove Customer Service
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How to Appeal to Traveling Families With Diverse Needs

Cision

Moreover, citing 2010 U.S. Cision’s study, “ Planning Travel: What Drives Travel Decisions ,” took an in-depth look at the factors affecting families’ travel decisions by analyzing social media posts on forums, blogs and social networks. Census defines a “traditional” family (stay-at-home mom, working dad and children under 18).

Travel 120
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Want Social Media Evangelizers? Be Social

Waxing UnLyrical

Be Social September 7th, 2010 Tweet Today BNET published my second post, focusing on how companies can use social media to turn customers into evangelizers. Who’s in customer service? I’m not a customer service “professional.&# Social media is a great way to start doing this. pts Settings.

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Five Productivity Tools for PR Pros

Waxing UnLyrical

Waxing UnLyrical personal, possibly poetic, musings on public relations, media, communication, and everything in between About Shonali Five Productivity Tools for PR Pros August 25th, 2010 Tweet A few months ago, I wrote a piece on communicating effectively with a virtual workforce for IABC’s monthly e-zine, CW Bulletin.

Tools 105
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Bringing Open Community To Public Relations

Waxing UnLyrical

better, more responsive customer service, or fundraising, or reaching younger stakeholders, etc.). Comment as Show More Trackbacks Tweets that mention Bringing Open Community To Public Relations | Waxing UnLyrical -- Topsy.com says: November 22, 2010 at 10:44 am [.] Sign out Leave your comment here. Wanna Subscribe?

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How to Build Brand Awareness & Thought Leadership

Contently - Strategy

In 2010, Michael Dubin used to work at Time Inc., Every purchase, TV commercial, customer service call, and tweet contributes to the relationship, whether good or bad. Then, he found a way to reach them and solve that problem—a subscription service that brought them razors for one dollar per month. A model for success.

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In Public Relations, The Customer Is Your Media

Waxing UnLyrical

, consider this instead: The customer is your media. Repeat after me: the customer is your media. I’ve written before about how good customer service is the best kind of PR. They’re doing such a good job of it, that they’re getting their customers and community to tell their stories for them.

Publicity 108
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WOM: What's Really Behind The Buzz

Waxing UnLyrical

Waxing UnLyrical personal, possibly poetic, musings on public relations, media, communication, and everything in between About Shonali WOM: What’s Really Behind The Buzz November 24th, 2010 Tweet Guest post by Bryce Keane What’s the buzz? How and where can your consumer touch your brand? – and 14.9% Wanna Subscribe?

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