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A Look at Malaysia Airlines’s Crisis Communications During the Crisis of Flight MH370

Melissa Agnes

So how is Malaysia Airlines handling this crisis? A Look at Malaysia Airlines’s Crisis Communications. Malaysia airlines has demonstrated compassion, honesty and competence while handling this crisis. Let’s take a look… They established a crisis communications home base.

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A Look At Academic Research on Crisis Communication From #AEJMC14

Melissa Agnes

Last week I had the pleasure of attending the 2014 AEJMC conference , which took place in my hometown of Montreal. I’m a practitioner so I get the opportunity to test my own and others’ theories when it comes to crisis communication. In terms of the crisis communication research.

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Weekly Roundup of Awesome Links: Week of August 4, 2014

Melissa Agnes

Making The Case for Excluding Jargon From Crisis Communication. Teaching Crisis Communication: Embracing the Research to Practice Model. This week’s episode of The Crisis Intelligence Podcast. I’m always talking about real-time updates for crisis communication and what that means.

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4 Corporate Communications Lessons From Hurricane Harvey

PRSay

As a corporate communicator who, like others, nervously and helplessly watched the water rise, I learned about the parallels that can be drawn between the historic flood and how companies respond to their own crises. When my family undertook major renovations on our house in 2014, we began by interviewing several contractors.

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Mom’s Wisdom Makes Good PR Advice

ImPRessions - Crenshaw Communications

Going into an interview with no knowledge of the reporter or outlet can end in disaster, especially in a corporate crisis. Similarly, corporate reputation is no longer an abstract concern for businesses; today, it’s likely to impact their market cap. For a deep dive on media training , see our earlier post.

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Behind the Headlines with Yvonne Lorie

Cision

Lorie has been with the organization since 2014 and is thrilled to lead this group of the foremost Hispanic public relations practitioners in the U.S. It’s an exhilarating time for both the PR industry and Hispanic communications, as both areas continue to add significant value and return on overall marketing initiatives.

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What You Don’t Know About Malaysia Airlines and How They’ve Handled the Crisis of Flight MH370

Melissa Agnes

As they tried to understand why someone with more than 200 souls on board would fly this plane hundreds of miles off course – an unthinkable crisis for any organization – their communication with the families and with the world was swift and transparent. In addition, as of yesterday, March 17, 2014.

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