Remove 2014 Remove Crisis Communications Remove Internal
article thumbnail

Weekly Roundup of Awesome Links: Week of August 25, 2014

Melissa Agnes

From The Crisis Intelligence Blog. Emory’s Excellent Crisis Communication on Facebook. Melissa Agnes to Conduct Crisis Management Workshop at the GCC Government Social Media Summit in Dubai. In this episode, Jane Jordan-Meier and Melissa Agnes discuss the role of a leader in a crisis. Crisis Management Resources'

article thumbnail

Crisis Communication Strategy: Take a Cue from BBC

Melissa Agnes

I’ve written in the past about BBC’s Ebola crisis communication strategy to help educate West Africans and keep them healthy and Ebola-free. But it’s not just in communicating and educating about Ebola that BBC is excelling. Their entire communications strategy is one that can and should be used as an example.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Introducing The Crisis Intelligence Podcast

Melissa Agnes

Agnes + Day is excited to introduce The Crisis Intelligence Podcast! Each week, Melissa Agnes, president and co-founder of Agnes + Day and internationally recognized crisis expert, will interview crisis management leaders from around the globe. Isaac Griberg, International Committee of the Red Cross. ?In

Crisis 244
article thumbnail

Team Crisis Communications

PRSay

It should include such things as chain of command, a communications “tree” and messaging – both internal and external. You should try and replicate as closely as possible as many of the crisis situations that can be anticipated. Internally, people will look to the PR people to gauge the true level of a particular crisis.

article thumbnail

Melissa Agnes to Conduct Crisis Management Workshop at the GCC Government Social Media Summit in Dubai

Melissa Agnes

Emory did a beautiful job at managing this crisis, but not all healthcare institutes are as prepared as Emory was. How should the industry be harnessing social media to create awareness, educate the general public and relay important information to audiences (both internal and external) in times of need? A few words from Melissa Agnes.

article thumbnail

The Use of the Word Transparency in the World of Social Media

Melissa Agnes

when a crisis happened it was common practice for an organization to withhold information, particularly if the information was incomplete or involved an organization’s Intellectual Property (e.g. This is 2014. Crisis Communications Food for Thought' In the good old days before web 2.0, Enter the digital age.

article thumbnail

Social Media for Healthcare: What’s The Potential?

Melissa Agnes

Read: Emory’s Excellent Crisis Communication on Facebook. So far the CPR video in Arabic has had over 7,000 views on YouTube since its launch on Sunday, August 24th 2014. Ambulance response time is slow in this region, leaving cardiac arrest victims at heightened risk.