Melissa Agnes

SEPTEMBER 12, 2014

This week’s episode of The Crisis Intelligence Podcast. TCIP #014 – Toronto Police Service, Their Customer Service and Crisis Preparedness with Chris Boddy. This week on The Crisis Intelligence Podcast, I had the pleasure of chatting with Staff Sergeant Chris Boddy of the Toronto Police Service.

Crisis Management 191

Crisis Management Crisis Healthcare Customer Service 191

Melissa Agnes

OCTOBER 22, 2014

The conference will take place November 17, 19 and 21, 2014, and if you work for a government agency and, particularly, a law enforcement agency, then this event is one you absolutely don’t want to miss. Doing Crisis Communications Right with the Mountain View Police Department. Crisis Management Resources In the News'

Conference 228

Conference Social Media Crisis Crisis Management 228

Melissa Agnes

JANUARY 5, 2015

2014 was an eventful year, especially when it came to crises of all different sizes and scales. 2014 is officially behind us, but the risks and threats that leave every organization open to destruction are not. So why not lead into 2015 on a crisis-intelligent note? 3 absolute must-do’s to help make your 2015 crisis-free.

Crisis 133

Crisis Crisis Management Exercises Customer Service 133

Melissa Agnes

JANUARY 5, 2015

2014 was an eventful year, especially when it came to crises of all different sizes and scales. 2014 is officially behind us, but the risks and threats that leave every organization open to destruction are not. So why not lead into 2015 on a crisis-intelligent note? 3 absolute must-do’s to help make your 2015 crisis-free.

Crisis 100

Crisis Exercises Customer Service Training 100

Melissa Agnes

JANUARY 27, 2015

A divide that unfortunately grew in 2014 and that I hope to see begin to bridge itself in 2015. Related listens that may interest you: TCIP #001 – Doing Crisis Communications Right with the Mountain View Police Department. TCIP #011 – Discussing The #Ferguson Crisis with Tim Burrows.

Community 100

Community Crisis Crisis Management Crisis Communications 100

Melissa Agnes

OCTOBER 22, 2014

The conference will take place November 17, 19 and 21, 2014, and if you work for a government agency and, particularly, a law enforcement agency, then this event is one you absolutely don’t want to miss. Doing Crisis Communications Right with the Mountain View Police Department.

Conference 100

Conference Social Media Media Crisis 100

Prohibition

DECEMBER 17, 2021

Strategic communication during a crisis offers organisations the credibility they need to develop their strategies and re-enter the marketplace in order to provide relevant services to their stakeholders. Who needs crisis communication? In today’s fast-paced world, businesses are not immune to the exposure of a crisis.

Crisis Communications 62

Crisis Communications Crisis Communications Crisis Management 62