Remove 2018 Remove Customer Service Remove Television
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Who Were The PR Winners And Losers of 2017?

ImPRessions - Crenshaw Communications

Samantha Guthrie and Hota Kotb announced Lauer’s sudden departure with grace and poignancy – in real time, on live television. Here’s hoping for smoother road in 2018. In fact, the more lasting impact will be felt in the form of greater customer-service consciousness across the major industry players.

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Understanding the market for social media and web listening tools

Stephen Waddington

Its latest report The Forrester Wave: Social Listening Platforms, Q3 2018 examines the ten largest providers of social listening platforms. Forrester says that differentiation is constrained by a limited market of data services. for web content, LexisNexis or Factiva for news, and TVEyes for broadcast television.

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How to Choose a Media Monitoring Service

Critical Mention

Marketing and PR professionals invest time and money on increasing brand awareness across a variety of media channels including television, radio, social media, online news and licensed print. 24/7/365 customer service. Eric Lebowitz joined Critical Mention in 2018 as its Director of Marketing. Until next time!

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Uncertainty in the Media Monitoring and Earned Media Market: What It Means For You

Critical Mention

Marketing and PR professionals invest time and money on increasing brand awareness across a variety of media channels including television, radio, social media, online news and licensed print. 24/7/365 customer service: “Always-on” support is often overlooked but should absolutely be considered during your vetting process.

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The Latest Insights on Gen Z, Tomorrow’s Target Audience

Contently - Strategy

In the 2018 film Eighth Grade , Elsie Fisher plays Kayla, a 15-year-old who spends every day after school scrolling through Instagram and YouTube in her dark bedroom. She rarely meets up with friends in public, and her father has no way to know what she’s watching or reading. Gen Z does not care where they watch video.

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26 Thoughtful Marketing Predictions that Could Actually Happen in 2019 Across PR, Content, Digital, Social Media and Customer Success

Sword and the Script

Brands have already come forth in 2018 wearing a political armband, and this creates complexity in marketing and public relations strategy. Facebook will be used more as a mass marketing tool, like a television station. 13) Simplifying personalization and recommendation services.