Remove Agency Remove Blogging Remove Knowledge Base
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The AI reality gap in corporate communications and public relations

Wadds Inc.

Every agency or communication team must break down its processes and apply an innovation model. Vendors such as Otter and Jasper are overlaying knowledge bases, project management, sharing, and version control. If you need help with any of the issues raised in this blog post please contact Stephen Waddington.

Corporate 111
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Driving SaaS Customer Retention Through Strategic Marketing

5W PR

It’s beneficial to work with a SaaS digital marketing agency to achieve the best results. Create tutorials, webinars, and blog posts to help customers learn how to use the product effectively. Create a comprehensive knowledge base to help customers find answers to common questions and troubleshoot issues independently.

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SHIFT Shares: Websites to Help You Stay Smart

Shift Communications

Check them out below and start building up your knowledge base. Google Analytics Blog. WordStream Blog. SHIFT Blog. Christopher Penn’s Blog. Todd Defren’s “PR Squared” Blog. Scott Monty’s Blog (his “This Week in Digital” posts are a must-read). Chel Wolverton’s Blog. Free People Blog.

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INBOUND Recap: Introducing HubSpot’s Latest Product Updates

PR 20/20

The new custom report builder allows Marketing Hub users to compare contact, company, and deal data with email, landing page, and blog engagement data. The new automation tools allows users to automate or trigger workflows based on ticket statuses, and manage common Service interactions (think: answering FAQs or business hours).

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New to HubSpot? Here's How to Set Up Your Portal for Success

PR 20/20

If you have multiple parties in a single portal (think: your marketing agency, website development team, and your own internal users), consider assigning them a team to keep track of who’s who. Build Out Knowledge Base. A knowledge base is essentially a self-service library of FAQs, how-to guides, reference articles and more.

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#INBOUND2021: A Recap of HubSpot’s Latest Product Updates & Releases

PR 20/20

The portal provides a centralized home for customers to interact with your support and service team, giving them a secure location to track and manage support tickets, access to your knowledge base, and more. We’ll be updating our blog all week long with more INBOUND goodness. Become an Inbound Insider.

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#INBOUND2021: A Recap of HubSpot’s Latest Product Updates & Releases

PR 20/20

The portal provides a centralized home for customers to interact with your support and service team, giving them a secure location to track and manage support tickets, access to your knowledge base, and more. We’ll be updating our blog all week long with more INBOUND goodness. Become an Inbound Insider.