Remove Agency Remove Customer Service Remove Wireless
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How A Fake Taxidermist Is Keeping AT&T On Its Toes

Waxing UnLyrical

Vest-less Now, I am not, and have not been, an AT&T customer (I’m quite happy with Verizon Wireless). You’ve been using Twitter quite delightfully to poke fun at AT&T’s wireless service. We signed with our very own fake PR agency, @ HeishmanFlill. Noooo… I’m no guru.

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Paid Social: Cliff Notes to 3 Social Media Studies

Sword and the Script

This is all the more reason to believe good customer service is good marketing. Need an agency that sees social media in a larger context? Here is a summary of the services we offer and the best way to contact us. Those negative tweets? Those are opportunity to turn things around too.

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HWH Public Relations’ Spam E-Mail Tactics

Bad Pitch Blog

HWH Public Relations/New Media gets the distinction of being the first agency, in its entirety, to be out-ed by the Bad Pitch blog. It took five emails from one agency, despite my request to Michael Ingalls to only send me news relevant to my blog''s focus. Here’s an overview of the spam blasted at my Yahoo! It didn''t work.)

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Your audience with the public

Stephen Waddington

This is when telecom operators such as BT started to offer broadband to consumer users, and wireless networks appeared in public spaces. So how do we transform our agency, communication or marketing team to engage with these new forms of media? Instead technology is used to enable practitioners to work smarter and offer new services.