Presspage

NOVEMBER 8, 2024

To keep your company from falling into this PR trap, this blog post will teach you everything you need to know before you can get started with your crisis communication strategy. Lets start with what crisis communication is. What is crisis communication? Why is crisis communication important?

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Crisis Communications Crisis Communications Employee 78

5W PR

MARCH 13, 2019

What will your company do when a crisis occurs? . Crisis communications , on its surface, is easy to understand – when something bad happens, respond accordingly. In the case of United Airlines, the company failed miserably at handling this – and other crisis PR issues.”. .

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Crisis Airlines Crisis Communications Case Study 84

5W PR

AUGUST 12, 2024

The Delta Airlines Case: A Cautionary Tale The recent events surrounding Delta Airlines’ reaction to the CrowdStrike outages highlight the critical importance of effective reputation management and crisis preparedness. Public threats of lawsuits by corporations don’t achieve really any reputational benefits.

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Airlines Case Study Reputation Study 60

Presspage

AUGUST 20, 2024

Here are three compelling reasons to keep your crisis communications separate from your regular website and marketing tools. Airlines were particularly hard-hit, with over 5,000 flights delayed or cancelled, leaving passengers stranded and desperate for information. million devices, causing chaos across various industries.

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Crisis Tools Airlines Crisis Communications 78

ImPRessions - Crenshaw Communications

MAY 15, 2018

Tesla didn’t issue a statement about the accident until four days later, with a blog post titled “What We Know About Last Week’s Accident.” The final paragraph of a March 30 follow-up blog stands out as a piece of sincere communication. The language fits the Tesla brand: aloof, calculated, and confident.

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Crisis Privacy Airlines Facebook 136

Sword and the Script

NOVEMBER 7, 2023

AI hunts bias in a new “media war room” by Israeli startup Propel Propel, an Israeli startup that’s building out an all-in-one PR platform, has packaged its software into an offering it’s calling the “Media War Room” that leverages AI for managing crisis communications. Other tools have offered coverage spikes for years.

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Employee Software Survey Report 156

Presspage

MARCH 31, 2023

According to aviation rules, the airline is the point of contact for a refund when a flight is missed. The purpose of the live blog was to proactively feed the press on the daily status, queues, and what to expect for that specific day. Getting a live blog is merely a matter of creating the right content.

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Crisis Travel Software Airlines 78

MaccaPR

FEBRUARY 19, 2018

Amidst the hurricane of PR catastrophes this past year – from H & M’s racist “Biggest Monkey in the Jungle” debacle, Papa John’s CEO attacking the NFL and Uber’s parade of scandals to United Airlines’ nose-breaking, tooth-shattering attack on a passenger, the Oscar “Best Picture is.Oops!” A final lesson for our MaccaPR blog readers?

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Instagram Crisis Local Privacy 98

The Stalwart Blog

OCTOBER 1, 2020

I hate to say this, but I think we’re about ready to hit the second wave of unemployment crisis. We saw American and United Airlines also announced that they are effectively furloughing, if not completely letting go, tens of thousands of workers themselves. as a result of COVID-19. and Disneyland properties.

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Communications Airlines Employee Crisis 78

David PR Group

AUGUST 17, 2017

Conservative commentator Ann Coulter caught considerable heat recently for her online tantrum about Delta Airlines. She felt wronged by Delta, yet before the airline could even make an apology to her, she started tweeting and tweeting and tweeting her disgust. Here’s the thing, we all make mistakes. They scolded her.

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Airlines Reputation Customer Service Social Media 54

5W PR

JUNE 6, 2017

If the crisis is something like your airline employees dragging someone out of his seat and off the flight because of a company policy. The post Regaining Public Trust After a Crisis appeared first on 5W PR News and Updates, NY Public Relations Agency Blog.

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Crisis Publicity Policies Airlines 76

Presspage

MAY 11, 2017

Among the many communication tools that can be used during a crisis, social media is one of the most important ones because it offers the opportunity for an immediate, concise, and far-reaching response. The question remains – will using social media in crisis communication deliver you an advantage?

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Social Media Crisis Media Airlines 79

Burrelles Fresh Ideas

JANUARY 30, 2024

On Friday, January 5, an Alaska Airlines Boeing 737 MAX 9 lost a fuselage‘ plug door‘ mid-flight , causing the cabin to depressurize and loose items to blow out with the door. Our blog posts are human-written, and if we use any sort of AI-assisted writing tool, we will disclose it. Feel free to add your comments!

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Ethics Crisis Transportation Airlines 97

Prohibition

DECEMBER 9, 2021

Use all your communications channels. Your business probably has multiple communications channels that you use regularly – website, blog, social media platforms, Make sure you use each of them to push out your statements and updates to your crisis until the issue has settled. How to create a crisis management plan?

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Crisis Crisis Management Reputation Crisis Communications 62

Sword and the Script

MAY 23, 2017

Many PR pros use Google Alerts to monitor and get email notifications of news or blog mentions of clients or employers. Sizing up or prioritizing responses in crisis communications. Subscribing to blogs, email newsletters, press releases and other communications. 1) Web alerts and client mentions.

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SEO Tools Engineering Web 70

Burrelles Fresh Ideas

MAY 23, 2023

Major airports experience increased passenger volumes, and airlines may offer more flights and vacation packages to cater to the demand. In response, hotels and airlines are implementing eco-friendly practices and promoting sustainable tourism initiatives.

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Travel Tourism Airlines Hotels 40

The Hoffman Agency

AUGUST 29, 2019

While they proved to know more about PR than we expected, we decided to give them an inside look at our world, by putting them through a crisis communications activity. Northeast Airlines has a strong reputation; however, a plane recently experienced a mid-air engine explosion, killing one passenger. Scenario #4.

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Crisis Airlines Privacy Crisis Communications 31

Melissa Agnes

OCTOBER 19, 2014

Within this episode of The Crisis Intelligence Podcast, Bill Boyd and I discuss the current state of the Ebola crisis and how the CDC, hospitals and government are fairing in their crisis communication and overall management of this escalating epidemic. Check out our Crisis Intelligence Blog.

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Cision

MAY 3, 2017

The real cause of the United Airlines incident is an industry-wide problem, the all-too-common practice of overbooking. Bumping a paying passenger from a flight is an enormously disruptive action, regardless of which airline does it. The airline even appologized after it bumped a 10-year old from a flight. Image source: [link].

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Airlines How To Engineering Radio 137

Melissa Agnes

OCTOBER 19, 2014

Within this episode of The Crisis Intelligence Podcast, Bill Boyd and I discuss the current state of the Ebola crisis and how the CDC, hospitals and government are fairing in their crisis communication and overall management of this escalating epidemic. Learn more about Agnes + Day, The Crisis Intelligence Firm.

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Crisis Crisis Management Government Crisis Communications 100

Beyond PR

MAY 3, 2017

The real cause of the United Airlines incident is an industry-wide problem, the all-too-common practice of overbooking. Bumping a paying passenger from a flight is an enormously disruptive action, regardless of which airline does it. The airline even appologized after it bumped a 10-year old from a flight. Image source: [link].

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Airlines How To Engineering Data 65

5W PR

AUGUST 27, 2018

One of the premier airlines in the country, Delta once ruled the friendly skies. But the company failed to adjust to higher fuel prices and the new competition from smaller low-fare airlines. By 2013, more passengers were flying Delta than any other airline.

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Company Airlines Print Government 87

MaccaPR

JANUARY 6, 2015

Since MaccaPR first launched in late 2012, we''ve averaged a new blog post nearly every week for our loyal chief marketing and PR officer, corporate communication directors and marketing professional subscribers. Top 10 MaccaPR Blog Posts of 2014. #1. Is it website or Web site? Maccabee Public Relations. Round-Up'

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Blogging Wikipedia YouTube Content Marketing 48

MaccaPR

APRIL 28, 2016

Plus, one day it might land you a placement on the awesome MaccaPR Blog (what an honor!). Owner, J Austin & Associates crisis communications agency, former Senior Vice President of Fleishman-Hillard, and managing director for Corporate Communications with Northwest Airlines. I promise, they won’t bite.”.

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Tourism Airlines Writing Meeting 48

Doctor Spin

MARCH 8, 2025

United Airlines Re-Accommodating a Passenger (2017) A video went viral showing a passenger (Dr. David Dao) being violently dragged off a United Airlines flight after he refused to give up his seat due to overbooking. The airlines CEO first defended the action, calling it re-accommodation rather than an assault.

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Examples Airlines Viral Crisis 52