ImPRessions - Crenshaw Communications

DECEMBER 18, 2017

Armchair PR experts get lots of mileage from critiquing crisis management by major brands and businesses this time of year. But what about the crisis situations that are handled well? But in the spirit of fair play, here are some examples of reputation management that succeeded in 2017. Well handled.

Crisis Management 149

Crisis Management Crisis Airlines Viral 149

5W PR

JANUARY 22, 2025

Social media amplifies both positive and negative messages, making swift, strategic crisis management more critical than ever. Building Your Crisis Response Foundation A strong crisis management strategy starts long before any issues arise.

Crisis Management 78

Crisis Management Crisis Crisis Communications Training 78

Cision

MAY 12, 2017

Google search algorithm updates in 2016 , for example, included a number of integrated changes in order to unify mobile SEO and local SEO along with paid and organic results. As we saw with the recent United Airlines fiasco , crisis news doesn’t take time to go viral. Google Fact Check.

Google 259

Google Digital PR Mobile SEO 259

Flack's Revenge

MARCH 30, 2020

My friend Don Leon offered some great advice on LinkedIn: Take a moment to identify some of your favorite clients and customers (folks are tending to stay local so lots of people around/at their desk). You should check in, let them know that you are thinking of them, and that you care beyond the monthly fee.

Crisis 199

Crisis Pitching Airlines Technology 199

5W PR

JUNE 17, 2024

Operating a travel-related business today is more challenging than ever, with a saturated market and intense competition from low-cost airlines, ecotourism trends, and major online platforms. Crisis Management In the travel industry, many things can go wrong, potentially impacting a brand and sales negatively.

Travel 78

Travel Crisis Management Tourism Storytelling 78

Melissa Agnes

OCTOBER 1, 2014

Local public health officials in TX have begun identifying close contacts of #Ebola patient for further monitoring. CDC doesn't recommend people on same commercial airline flights w/US #Ebola patient undergo monitoring. The post Analyzing the CDC’s Crisis Communication In U.S. — CDC (@CDCgov) September 30, 2014.

Crisis Communications 113

Crisis Communications Crisis Communications Travel 113

Burrelles Fresh Ideas

JANUARY 16, 2024

SOURCE] Personally, it doesn’t matter if I’m dealing with a large national brand or a small local business; authenticity and trust often supersede price (and other factors) in my purchase decision. Authenticity is critical in crisis management Authenticity becomes particularly crucial in times of crisis.

Crisis 85

Crisis Airlines Social Media Crisis Communications 85