PR for Anyone

OCTOBER 25, 2023

With a remarkable career spanning three decades at the Voice of America, an international media agency, Diane dedicated her expertise to crafting compelling narratives, particularly in the dynamic landscape of Sub-Saharan Africa. Her style and presence on social media have also made her a standout.

Storytelling 130

Storytelling Airlines Film Energy 130

Burrelles Fresh Ideas

JANUARY 16, 2024

In a world saturated with information, where consumers are more discerning than ever, the role of authenticity in public relations and communications cannot be overstated. This includes openly sharing information about intentions, actions, and outcomes. It has become the cornerstone of successful communication strategies.

Crisis 85

Crisis Airlines Crisis Communications Social Media 85

Landis PR

JANUARY 5, 2023

Yet it can erode in a moment, such as it has for the airline Southwest – previously known for great customer service – cancelled 15,000 flights over Christmas. Align internal and external communications. Public trust is perhaps your business’s most valuable commodity. It takes time to build, and it takes effort to maintain.

Communications 52

Communications Airlines Internal International 52

Shift Communications

JANUARY 30, 2020

As the World Health Organization just declared the virus a Public Health Emergency of International Concern (PHEIC), the high-profile speculation and coverage of the virus’ evolution bring back memories of past major global health issues like the SARS outbreak in 2003 and H1N1 influenza pandemic of 2009. Complexity demands clarity.

Trends 127

Trends Publicity Communications Tourism 127

Presspage

APRIL 11, 2024

We were on a tight budget, so the PR firm advised us to create our own ‘social media release’: basically, a website where journalists could find all the information they needed to know about our company. In 2008, Bart, Sébastien and Tim were working with a PR agency to promote their first young company, Viddix. “We

Enterprise 117

Enterprise Automotive Company Airlines 117

Burrelles Fresh Ideas

MAY 23, 2023

Major airports experience increased passenger volumes, and airlines may offer more flights and vacation packages to cater to the demand. As you can imagine, this increased demand is driving up airfares on most routes, with ticket prices for international flights increasing by more than 30%. They are up more than 300% over last year.

Travel 40

Travel Tourism Airlines Hotels 40

Melissa Agnes

APRIL 10, 2014

when a crisis happened it was common practice for an organization to withhold information, particularly if the information was incomplete or involved an organization’s Intellectual Property (e.g. trademarks, patents, trade secrets) or Confidential Information. All types of information is up for grabs. This is 2014.

Social Media 248

Social Media Crisis Crisis Communications Media 248

Presspage

MAY 29, 2017

The violent removal of a passenger from an overbooked United Airlines flight triggered an outraged public to post heated comments all over the media. Hundreds of earlier incidents with involuntary deplaning resulted in conflicts between airlines and passengers. At United Airlines, this was all clearly absent.

Journalism 79

Journalism Airlines Brand Branding 79

Melissa Agnes

AUGUST 28, 2014

This study also examined how people in Bahrain are currently utilizing social media to access health related information. 53% of participants surveyed stated that they used Google to seek information on cardiac arrest, CPR & Automated External Defibrillators. An important question for any healthcare institute to answer.

Healthcare 238

Healthcare Social Media Media Case Study 238

Sword and the Script

APRIL 15, 2017

Most business leaders would probably prefer to settle an apology than having it spin into a giant, embarrassing and international fiasco. They hired an actor to play the role of a fictitious airline CEO apologizing for a network glitch canceling 140 flights. Photo credit: Flickr, sebastien lebrigand, airline ( CC BY-SA 2.0 ) .

Corporate 82

Corporate Airlines How To Crisis 82

Presspage

MARCH 31, 2023

According to aviation rules, the airline is the point of contact for a refund when a flight is missed. Daily information requests by the press on the current situation; ‘what’s the queue prediction?’ It’s good to mitigate this internally; how the media displays the current situation doesn’t show all the efforts and hard work.

Crisis 78

Crisis Travel Software Data 78

ImPRessions - Crenshaw Communications

MARCH 31, 2017

There’s a very smart exercise to be done when floating an idea internally. Just this week, United Airlines removed two young female passengers traveling on employee passes. Leggings, which were deemed inappropriate for employee relatives to wear while traveling on the airline. Will it help or inform them?

Airlines 120

Airlines Exercises Fashion Print 120

Reputation Us

MAY 12, 2020

My recent crisis experiences include the 1992 riots in Los Angeles, when I was working at an NPR station in Southern California, and the 9-11 attacks in 2001, when I was representing the airline industry with public relations firm Webber Shandwick. Listening should inform your communication and your messaging in a crisis. Expose them.

Crisis 78

Crisis Financial Banking Crisis Management 78

Sword and the Script

AUGUST 20, 2019

4) On the in-house side, there are clearly areas of overlap between HR and corporate communications – internal comms comes to mind. Strategic HR practitioners do a great job of partnering with their internal communication colleagues to drive a consistent story out to employees and have a mechanism to truly listen and interact with them.

Employee 89

Employee Internal International Training 89

Stephen Waddington

MAY 16, 2019

There are 300 people working for the airport and more than 3,000 people on the site working for airlines and retailers,” she said. It spurred her interest in PR and she joined the Masters in International PR course at Newcastle working for a local agency along the way. Ivan joined the six person media team at the university.

Marketing 60

Marketing Newspapers Public Affairs Airlines 60

ReimaginePR

JUNE 18, 2015

I can watch countless real world atrocities on dozens of international news outlets, then switch to Netflix to take in the graphic, fictional exploits of Spartacus, Dexter, or Hannibal. Like it or not, we’re in an era of mind-numbing information overload. Besides, we’re increasingly desensitized to negativity, violence and suffering.

Airlines 120

Airlines Viral Government Local 120

wiredPRworks

JANUARY 16, 2018

Presented by professional members of the National Speakers Association Illinois Chapter, Speakers Academy provides valuable information aspiring professional speakers need to launch a successful career in the public speaking business. For more information and to apply, visit [link]. For more information, visit [link].

Airlines 40

Airlines System Local Training 40

Solo PR Pro

MAY 21, 2019

The Leadercast speakers tailored their talks to 2019’s theme, Leading Healthy Teams, providing actionable information that applies to those of us with teams of one and beyond. Start with your employees, giving them the level of information and training to act like owners and they will take care of your customers and your shareholders.

Leadership 55

Leadership Employee Airlines Construction 55

NewsWhip

JUNE 10, 2021

And the reality and what we always train our internal teams on is to understand, and I’m sure this resonates for a lot of your audience, there’s no action we can take these days as companies that can go unnoticed by the media. So we have social media as a big source of information. That is a risk. They took off as planned.

Reputation 78

Reputation Crisis Management Crisis Enterprise 78

Prohibition

DECEMBER 9, 2021

Every crisis communication plan has the steps needed, and the contact information you need to notify and get in touch with your crisis team. Some companies such as airlines, telecoms and media publishers are risking long-term damage as shown in recent cases when the public have called for boycotts, or sponsors have backed out of deals.

Crisis 62

Crisis Crisis Management Reputation Crisis Communications 62

Sword and the Script

OCTOBER 29, 2019

Some communicators on Prezly even use this for internal communications. Honestly, this integration made me a little skittish because I’m ultra-paranoid about information security. If you have a team, all of this information is visible, so you don’t have two people pitching the same reporter. 5) Prezly bakes in GDPR compliance.

Pitching 64

Pitching Analytics Enterprise System 64

Cision

DECEMBER 4, 2017

United Airlines came under fire for forcefully dragging a passenger out from the overbooked flight number 3411 as a video recording of the incident went viral on social media. All of this happened because United Airlines chose to ignore the gravity of the situation. Communicate With Internal Stakeholders. Conclusion.

Crisis 271

Crisis Branding Brand How To 271

Prohibition

MAY 15, 2020

This was followed with a rather disappointing remark from the airline s chief executive who admitted: ‘social distancing on flights just isn’t realistic.’ He made a mysterious swift exit from the show not long after this information came about. . — Kelly Bonner (@KellyBonner) May 4, 2020. Coincidence? We’ll let you decide.

Crisis 71

Crisis Government Social Media Reputation 71

Prohibition

MAY 15, 2020

This was followed with a rather disappointing remark from the airline s chief executive who admitted: ‘social distancing on flights just isn’t realistic.’ He made a mysterious swift exit from the show not long after this information came about. . — Kelly Bonner (@KellyBonner) May 4, 2020. Coincidence? We’ll let you decide.

Crisis 62

Crisis Government Social Media Reputation 62

MaccaPR

SEPTEMBER 13, 2016

Originally characterized by Lochte as his being robbed at gunpoint, the claim imploded thanks to security camera video footage and other information that proved the tale was a fabrication. If a disaster should occur, they believe forgiveness will largely be automatic.”.

Crisis 48

Crisis Airlines Reputation Corporate 48

Prohibition

DECEMBER 17, 2021

Companies that successfully communicate with internal and external stakeholders when crisis hits have the highest chance of long-term success. Information technology team. Whether you’re an international company or a local establishment, your business and its image are still on the line in the event of a crisis.

Crisis Communications 62

Crisis Communications Crisis Communications Crisis Management 62

Maxim Behar

JULY 5, 2023

Social media has given billions of people the opportunity to communicate with each other, to exchange information, and this has, of course, also contributed to a greater interest in interesting, exotic, and foreign cuisines, specialties. Maxim: Well, not just with history, but with different cultures, civilizations, people.

Radio 52

Radio Hotels Course Social Media 52

Cision

AUGUST 6, 2015

Estimates for summer air travel by the industry group Airlines for America predict that a record 222 million travelers are expected to fly between June 1 and August 31–that’s an average of 2.4 Unbelievable airline – paid several thousand dollars and the IFE doesn’t even work! million people traveling daily.

Travel 120

Travel Technology Airlines Wireless 120

Presspage

NOVEMBER 10, 2017

Through September 2017, Miami International Airport was dealing with Hurricane Irma, which severely affected the airport's operations. The recognition of Miami International Airport was long due even before it responded to the Irma crisis. On November 7, Miami International Airport was named the recipient of the Peggy G.

Internal 0

Internal International Industry Infographics 0

Sword and the Script

NOVEMBER 7, 2023

The classic example of this is an airline that has an untimely delay with a plane and passengers stuck on the tarmac – and mentions on social media and news explodes. Other tools have offered coverage spikes for years. These do take up processing and storage powers, so some vendors slap on additional costs. The first “finding” in the report?

Employee 139

Employee Software Survey Tools 139

Stuart Bruce

OCTOBER 30, 2014

But public relations has always depended on persuasion, information, advocacy, the truth. But why be afraid of big government when we freely provide our life story to social networks and give up our privacy to airlines in return for a bribe of a few more air miles. The clue is in our name. Yes, it can benefit many people.

Crisis Communications 148

Crisis Communications Transportation Conference Social Media 148

Wadds Inc.

JULY 23, 2023

Macnamara, a Professor of Public Communication at the University of Technology Sydney and a visiting professor at the London School of Economics, is an advisor to national governments and international institutions. Organizational Listening: The Missing Essential in Public Communication Jim Macnamara £27.00

Publicity 52

Publicity Communications Government Airlines 52

ImPRessions - Crenshaw Communications

DECEMBER 26, 2019

The airliner’s issues would have been a serious business problem for Boeing in any case, but its communications with regulators, stakeholders and the public worsened the impact. As more information came out, it seemed clear that Boeing had simply put profits ahead of safety. Virtually all are conducting internal investigations.

Real Estate 156

Real Estate Reputation System Sports 156

ImPRessions - Crenshaw Communications

FEBRUARY 21, 2017

And look no further than the hack of Sony Pictures emails in 2014 or the Democratic National Committee leaks of last summer to appreciate the consequences of private information becoming public. Remember when musician Dave Carroll made a music video complaining that United Airlines had broken his guitar? The Viral Customer Complaint.

Reputation 130

Reputation Viral Employee Customer Service 130