Melissa Agnes
MARCH 18, 2014
As part of my contribution to the Agnes + Day team I have the opportunity to share with you developments around the world relating to protecting the privacy of all people when they either voluntarily or out of necessity, like purchasing an airline ticket, provide their personal and private information via digital platforms.
ImPRessions - Crenshaw Communications
MAY 15, 2019
With the release of audio from a tense November 2018 meeting between the American Airlines pilots’ union and Boeing executives – after the Lion Air crash but before the Ethiopian Airlines accident – the scope of the company’s miscalculation is apparent. The narrative has moved from tragedy to scandal.
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ImPRessions - Crenshaw Communications
JUNE 26, 2019
For those who said they did plan to speak publicly about issues, the most pressing topics named were data privacy, healthcare, and diversity and inclusion. He or she may not necessarily deal directly with the news media, choosing to use social media channels instead to issue a fast response and to control the reaction.
ImPRessions - Crenshaw Communications
JANUARY 28, 2018
United Airlines. As images of the bloodied man being dragged from his seat by airport police went viral, the airline made things worse with a series of legalistic and tone-deaf public responses. Unlike United’s experience, the reputation damage from Equifax’s massive privacy breach will haunt it for years.
ImPRessions - Crenshaw Communications
MAY 15, 2018
Facebook’s response to the recent data privacy controversy was immediate – so immediate that it happened the day before the scandal broke. While the speed was admirable, the content of the message and its tone were less successful, given the complicated nature of the data privacy issues involved. Five crisis PR first responses.
MaccaPR
FEBRUARY 19, 2018
Amidst the hurricane of PR catastrophes this past year – from H & M’s racist “Biggest Monkey in the Jungle” debacle, Papa John’s CEO attacking the NFL and Uber’s parade of scandals to United Airlines’ nose-breaking, tooth-shattering attack on a passenger, the Oscar “Best Picture is.Oops!” It’s unclear what protocol Washington, D.C.-based
Presspage
NOVEMBER 8, 2024
Particularly airlines and their passengers suffered the repercussions. Data breach crises: These involve a company’s sensitive information being compromised, leading to breaches of privacy and regulatory penalties. Example 1: Crowdstrike IT outage The Crowdstrike outage, which affected over 8.5
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