ImPRessions - Crenshaw Communications

JULY 23, 2024

The Windows OS crash triggered by the faulty update disrupted airline reservation systems, financial institutions, and even hospital care. It’s what the recording says when you’re on hold with the pharmacy, or what the airlines say when the flight is delayed. ” Now, “inconvenience” is a terrible word.

Leadership 170

Leadership Crisis Airlines System 170

Shift Communications

DECEMBER 1, 2014

If your mission is to be the airline that doesn’t abuse its customers, perhaps you become so popular that other airlines are forced to change their practices just to stay in business. Vice President, Marketing Technology. It’s the reason you get out of bed every morning. Christopher S.

Strategy 157

Strategy Airlines Exercises Corporate 157

5W PR

JANUARY 16, 2020

Barceló hotels in the Dominican Republic have individually been honored by Green Globe, a premier worldwide certification, for their green initiatives which include upgrading their facilities with energy-saving technologies. Fly With Peace of Mind.

Airlines 133

Airlines Hotels Tourism Energy 133

ImPRessions - Crenshaw Communications

DECEMBER 18, 2017

Southwest Airlines’ soft landing. Everyone recalls the PR fiasco United Airlines experienced in April when footage of a dazed and bloodied passenger being dragged from his seat went viral. But consider how Southwest Airlines handled a tricky passenger situation in September. Well handled.

Crisis Management 149

Crisis Management Crisis Airlines Viral 149

ImPRessions - Crenshaw Communications

JUNE 26, 2019

A truly critical event, like one that involves loss of life, major litigation, or a viral story like the United Airlines incident of 2017 usually requires an ongoing commitment by the company chief. To announce a new strategy. It’s not always about crisis management. To launch a key product.

Trade Shows 271

Trade Shows Airlines Leadership Corporate 271

ImPRessions - Crenshaw Communications

JANUARY 28, 2018

Bitcoin in particular attracted the kind of media coverage that only enhanced its appeal, even when the coverage was skeptical, thanks to the sheer power of blockchain technology. United Airlines. Cryptocurrency had a great year in 2017, breaking through the $10,000 price barrier and throwing off some of its shady reputation.

Airlines 180

Airlines Reputation Journalism Crisis 180

ImPRessions - Crenshaw Communications

JULY 16, 2019

From major corporations, to airlines and hospitals, data protection is paramount. Technical media and category analysts may be interested in drilling down into all aspects of your offering, but beware getting lost in the technology features. Cyber attacks are on the rise across the globe. Focus on the benefit, not the tech.

Company 213

Company Case Study Airlines Study 213

5W PR

AUGUST 12, 2024

Cybersecurity attacks and data breaches have long been at the forefront of crisis preparedness plans, but as companies become more dependent on technology, the scope of potential crises has expanded. They’ve even threatened to sue their partners, creating more negative news for themselves than the other airlines had to contend with.

Airlines 60

Airlines Case Study Reputation Study 60

Flack's Revenge

MARCH 30, 2020

This is especially true for companies that are visible and have significant roles, e.g. cater to consumers or employ large numbers; and those that are in the crosshairs, like airlines, or have good news (e.g., Amazon to hire 100,000 more workers and give raises to current staff to deal with coronavirus demands ).

Crisis 199

Crisis Pitching Airlines Technology 199

ImPRessions - Crenshaw Communications

JANUARY 19, 2016

According to a study by Lithium Technologies, 72 percent of customers who complain on Twitter expect the brand to respond within one hour. Airlines are well known for offering vouchers or upgrades when complainers have legitimate gripes. Be human, not robotic. Respond immediately. Be surprising.

Social Media 159

Social Media Media Airlines Customer Service 159

Cision

SEPTEMBER 2, 2015

Millennials, more than other groups, are generally very technologically savvy, and tend to use their mobile devices constantly during travel. Tip: Marketers should target millennials via mobile devices and ensure that their technological services, such as Wi-Fi, are top quality. Retirees.

Travel 120

Travel Airlines Hotels Mobile 120

Shift Communications

NOVEMBER 20, 2017

Airlines have started using more characters. Vice President, Marketing Technology. We selected Twitter accounts with high-frequency publishing schedules and at least 100 followers from the following industries: Airlines. B2B technology. Consumer technology. SaaS technology companies. Technology companies.

B2C 103

B2C Airlines Pharmaceuticals Banking 103

Presspage

NOVEMBER 8, 2024

Technological crises : As the name suggests, this involves a malfunctioning of technology, directly affecting daily operations. As virtually every modern business is dependent on some form of technology, something going wrong is an underlying threat at all times. Here are several examples that companies should expect to face.

Crisis Communications 78

Crisis Communications Crisis Communications Employee 78

Cision

MAY 12, 2017

As we saw with the recent United Airlines fiasco , crisis news doesn’t take time to go viral. Being a certified digital marketer, he understands how modern technology shapes the PR industry. In his free time, he loves to hang out with his friends, and cheers for FC Barcelona. Connect with him on Twitter @connect2taral.

Google 259

Google Digital PR Mobile SEO 259

Bianchi Biz Blog

OCTOBER 3, 2022

Image: CES / Consumer Technology Association. After two years without a full-fledged, in-person CES, automotive suppliers and vehicle technology providers – and their customers – are eager for CES 2023, which is just a few months away. CES remains a great venue for vehicle technology companies to show their stuff.

Automotive 128

Automotive Mobile Technology Hotels 128

Cision

AUGUST 29, 2015

Currently, brands like Acura, GE, Delta Airlines, Lexus and Prudential have shown confidence in the platform by purchasing advertising, but to keep its advertisers Slate will have to show the true performance of its podcasts. Look at visitors’ interactions with your website, technology used to get there and time spent on your site.

Measurement 120

Measurement Airlines Advertising Advertising 120

Shift Communications

JULY 10, 2017

Something as simple as literature in an airline seat pocket or news in a favorite news reading app may be more effective at reaching an executive than endless cold-calling. Vice President, Marketing Technology. Public relations programs are built around thought leadership, on positioning brands as leaders in their industry.

Publicity 132

Publicity How To Retail Engineering 132

Cision

JULY 26, 2017

Interests -> (Business and Industry, Entertainment, Family and Relationships, Fitness and Wellness, Food and Drink, Hobbies and Activities, Shopping and Fashion, Sports and Outdoors, Technology). Technology and computing. Hobbies and interests. Home and garden. Law, government, and politics. Life stages. Movies and television.

Social Media 233

Social Media How To Insurance Insurance 233

Sword and the Script

NOVEMBER 7, 2023

Propel, which is headquartered in Tel Aviv said its technology is currently being used by elements of the Israeli government and NGOs in its armed conflict with Hamas. The classic example of this is an airline that has an untimely delay with a plane and passengers stuck on the tarmac – and mentions on social media and news explodes.

Employee 156

Employee Software Survey Report 156

PR in High Definition

AUGUST 31, 2022

Travel tech companies have responded with greener operations, leveraging the latest technology to ensure that people can still enjoy a summer break. Travel tech in the airline industry. For example, Alaska Airlines implemented an AI-powered route optimisation tool. We can look to IoT devices for the answer.

Travel 71

Travel Airlines Hotels Energy 71

Shift Communications

OCTOBER 4, 2017

Innovations in technology and the rise of social media make it possible for bad press and controversy to spread virally. It Only Takes One PR Disaster. It often takes decades to build a strong, respected brand. Unfortunately, all of that hard work can be undone in one PR disaster.

Airlines 87

Airlines Financial Film Viral 87

PRSay

APRIL 6, 2018

United Airlines. It became clear during the year that technology is often driving the severity and speed of the threat. This post is brought to you by RockDove , a proud sponsor of PRSA. Wells Fargo. Viral videos. Cyber thefts. Sexual misconduct. Brand misjudgments. Corporate malfeasance. Extreme weather.

Crisis Management 125

Crisis Management Crisis Airlines Viral 125

The Hoffman Agency

MARCH 12, 2025

As Delta’s brand ambassador, Kravitz injected a new level of dynamism into the airlines keynote at the iconic Sphere with a live immersive concert experience Of course, products still took centre stage. As Ed Bastion, CEO of Delta Air Lines, said in his keynote , innovation springs from the imagination, with technology following.

B2B 36

B2B Trade Shows Biotechnology Branding 36

Stephen Waddington

JANUARY 19, 2021

Galloway’s view is that the pandemic’s enduring impact will be an acceleration for technology, and no area of the economy will be left unchanged. The crisis paid out a premium in valuation to organisations with an innovation narrative while stocks in bookings, entertainment, airlines, cruises and resorts were hit 50-70%.

Retail 113

Retail Crisis Education Airlines 113

Cision

AUGUST 11, 2016

I oversaw corporate communications for Anchor Gaming – a publicly traded slot machine developer – before the company was sold to International Game Technology in 2001. I don’t like to be late, especially for an airline flight. How did you get your start in corporate communications? My biggest pet peeve is…tardiness.

Corporate 0

Corporate Airlines Financial Journalism 0

Waxing UnLyrical

APRIL 2, 2013

My panel – also featuring Sandra Fathi of Affect and Ashley Pettit of Southwest Airlines – was on March 20. Here are a few excerpts: On the constraints an agency works under when it comes to measurement: A1: We are constrained by manpower, technology and $ when it comes to measurement.

Airlines 95

Airlines Measurement Banking Twitter 95

Bianchi Biz Blog

OCTOBER 19, 2023

And that includes the vehicle technology and advanced mobility segment of the annual show. In fact, longtime auto journalist and analyst John McElroy calls CES the world’s best auto technology show. All that said, CES 2024 promises to be an exciting showcase opportunity for the vehicle technology and mobility space.

Automotive 87

Automotive Mobile Software Technology 87

Polaris

MARCH 6, 2015

This curiosity, along with hours of research, hundreds of interviews, and the review of numerous academic papers, led Snow to find the common patterns within rapidly growing technology companies. Abagnale, Snow suggests, cheated his way to a false success by impersonating doctors, lawyers and airline pilots.

Airlines 100

Airlines Viral Sports Ethics 100

Presspage

APRIL 11, 2024

We give people the opportunity to work with advanced technologies, like AI, but also to work really closely with all these amazing international companies. Everyone has their favourite brands, so it’s cool when you get to work at a place where those brands are your customers, whether it’s your favourite car maker, an airline or a watch brand."

Enterprise 117

Enterprise Automotive Company Airlines 117

Waxing UnLyrical

JANUARY 3, 2013

Some notable companies that participate are Amazon, Home Depot, American Airlines, Bath and Body Works, Neiman Marcus, Fandango, and several others. He is obsessed with mobile technology and mobile engagement, and does inbound marketing and start-up consulting. In his free time, he enjoys writing about marketing and technology.

Mobile 95

Mobile Airlines Survey Facebook 95

Sword and the Script

MAY 14, 2019

Recently, I’ve begun looking more closely at PR technology , companies. This is an effort to illustrate some of the interesting innovations occurring within the PR vendor community – and provide an agnostic source of information on tools and technologies I believe PR professionals should have on their radar.

Case Study 121

Case Study Software Web Data 121

Stuart Bruce

OCTOBER 30, 2014

I will be talking about mobile, data and wearable technology as the drivers and ethics, real time and content as the issues. Mobile, data and wearable technology. Their sensor technology and ability to communicate will accelerate and magnify the changes we are already seeing. I see three main drivers.

Crisis Communications 148

Crisis Communications Transportation Conference Social Media 148

Shift Communications

JANUARY 22, 2018

United Airlines failed a test of results and skills when it broke Dave Carroll’s guitar in luggage handling, then failed a lack of courage in its response. Vice President, Marketing Technology. Christopher S.

Crisis Communications 98

Crisis Communications Crisis Reputation Communications 98

Solo PR Pro

APRIL 24, 2018

Times and technologies change, but the realities that prompted one of the most famous emergency communications in history remain true today. Compare it to the not-at-all-personal one from United Airlines’ CEO Oscar Munoz after the “leggings” incident more than a year ago.

Airlines 60

Airlines Crisis Communications Crisis Government 60

Beyond PR

JANUARY 11, 2018

United Airlines reminded all of us why crisis PR is still incredibly important. There were also a lot of big changes here at Cision, including a complete rebrand , celebrating our 150-year heritage by going public and launching new technology that makes PR measurement possible. 2017 was quite a year for marketing and PR professionals.

Communications 64

Communications Marketing Radio Airlines 64

Shift Communications

NOVEMBER 16, 2018

Testimonials, editorials, anything that convinces a reader that they simply must go and learn more is what marketing-focused media needs to do.

Media 74

Media Airlines Agency Marketing 74

NewsWhip

JUNE 28, 2022

Other top posts from the top communities included a duck that ran in a marathon and got a gold medal (r/MadeMeSmile), a dance break in a restaurant kitchen (r/Unexpected), and a diss track aimed at United Airlines from a man whose guitar was broken (r/nextfuckinglevel).

Reddit 78

Reddit Community Sports Airlines 78