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How a travel agent got on television

PR for Anyone

Your Airlines, your resorts or travel operators. Unfortunately, for Airlines a lot of times when you’re going they’ll reschedule you or allow you to cancel without having a fee attached to it, but they don’t necessarily refund your money. So what you first want to do is just check with who you booked with.

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When The CEO Should Be The PR Spokesperson

ImPRessions - Crenshaw Communications

A truly critical event, like one that involves loss of life, major litigation, or a viral story like the United Airlines incident of 2017 usually requires an ongoing commitment by the company chief. To announce a new strategy. It’s not always about crisis management.

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2017 Crisis Management That (Mostly) Worked

ImPRessions - Crenshaw Communications

Southwest Airlines’ soft landing. Everyone recalls the PR fiasco United Airlines experienced in April when footage of a dazed and bloodied passenger being dragged from his seat went viral. But consider how Southwest Airlines handled a tricky passenger situation in September. Well handled.

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Who Were The PR Winners And Losers of 2017?

ImPRessions - Crenshaw Communications

Samantha Guthrie and Hota Kotb announced Lauer’s sudden departure with grace and poignancy – in real time, on live television. United Airlines. As images of the bloodied man being dragged from his seat by airport police went viral, the airline made things worse with a series of legalistic and tone-deaf public responses.

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How to Improve Your Social Media Targeting

Cision

Movies and television. Technology (by brand and behavior) -> (Consumer electronics & accessories, Gaming consoles, video games and accessories, Music, Online behavior, Television & video, Video, Wireless). Family and parenting. Food and drink. Hobbies and interests. Home and garden. Law, government, and politics.

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A Journey of Pro-Aging and Reinvention with Diane Britt-Smith

PR for Anyone

The Broadcasting Years Diane has gained a multifaceted skill set with her extensive background that includes radio, television, film, communications, and broadcasting. Join the conversation as they discuss everything from career transitions to the beauty of pro-aging. Her style and presence on social media have also made her a standout.

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Crisis Management Lessons From Boeing’s 737 Max Disasters

PRSay

The airlines themselves have to return their fleets to service. We’d do an employee-news note after a story had run, which most [employees] had probably already read in a newspaper or seen online or on television. We have months ahead of us of returning the fleet we have stored — about 450 aircraft — to their customers. 1 priority.