Was Away On A Mission Impossible?
ImPRessions - Crenshaw Communications
DECEMBER 10, 2019
DTC luggage company Away replaced cofounder Steph Korey as CEO just days after a Verge article caused a PR trainwreck by exposing a punitive work culture there. It’s about one of the key departments Korey oversaw – customer service – and its seemingly impossible standards. Sounds like the Verge article.
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