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When we B2B PR folks sit down to put together the latest version of XYZ productlaunch, what comes to mind? Are you set up to engage them quickly with customized information? What if customerservice is a deal breaker and the prospect is using social to test your capabilities? How many hits we can get?
Marketing can’t function without IT, customerservice issues are broadcast in social media and internal memos about productlaunches or recalls are shared within nanoseconds to media outlets,” reads our latest white paper How Buyer 2.0 And it’s not just our marketing and communications teams that are called on to do this.
There are several platforms out there to simplify and manage B2C influencer marketing, such as Paladin, Heepsy, HypeAuditor, and InBeat. We’ll also see the metaverse become a fixture across integrated marketing and PR programs, from productlaunches to product placement. PR adopts AI as a research and content tool.
So obviously you work for a big electronics company, does that present different risks than an everyday B2C company or an everyday B2B company? It comes down to productlaunches. It comes down to every customerservice interaction. Chris: We have to be aware of everything, quite frankly.
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