Reputation Us

MAY 12, 2020

As the president of ReputationUs and with 28 years of experience behind me, I have been striving to refine the art of managing corporate reputations during a crisis into a well-honed specialty. Since then, I’ve been advising banks and credit unions on issues ranging from hurricane relief efforts to active shooters and cyberattacks.

Crisis 78

Crisis Financial Banking Crisis Management 78

5W PR

AUGUST 12, 2024

While the incident was caused by a third-party vendor creating a global outage impacting multiple competitors, as well as spanning numerous industries including retailers and banks, any leniency customers may have felt toward Delta has been completely erased by the company’s crisis response.

Airlines 60

Airlines Case Study Reputation Study 60

Reputation Us

SEPTEMBER 7, 2016

Boggs said it’s important for executives to discuss different crisis communications scenarios and practice executing the plan through simulations. Trying to communicate a crisis without a plan is like trying to float a boat with holes. You developed a crisis communications plan?’ By Peter Strozniak.

Crisis 60

Crisis Crisis Communications Insurance Insurance 60

Solo PR Pro

DECEMBER 15, 2020

I’ve worked in crisis communications since I was 22, and was taught from the start to be prepared for anything. Keep a list of your bank account numbers handy in case checks need to be deposited. This is a guest post by Solo PR Pro Premium member Susan Stoga. Do the same for yourself.

Crisis 66

Crisis Insurance Insurance Banking 66

Melissa Agnes

MARCH 19, 2015

After seeing organizations the likes of Anthem, Sony, Target, Home Depot – and the list goes on – suffer through a data breach hack crisis, I think it’s clear to state that a data breach hack is a risk that this digital era presents to your organization no matter its size, industry or any other criteria.

Crisis 157

Crisis Data Strategy Banking 157

Sword and the Script

JANUARY 5, 2016

A comedy out of crisis communications. Just a few months ago, on Last Week Tonight, John Oliver managed to use humor even when he covered the horrendous Paris attacks on his show. Louise Harris Salazar , Ruder Finn | O’Dwyer’s: Crisis Management Predictions for 2016. Unchaining channel content. .

Banking 60

Banking Marketing Wireless Advertising 60

Melissa Agnes

MARCH 28, 2016

Never underestimate the power of emotion in crisis management. Emotion is often underestimated in crisis management. And yet, it’s one of the most powerful aspects of a crisis. Which emotions do you need to pay attention to in a crisis? The power of inherent emotion in crisis management.

Crisis Management 100

Crisis Management Crisis Viral Community 100