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3 Attributes of a Strong and Practical Crisis Management Governance Model

Melissa Agnes

The importance of solid and practical crisis management governance model. A crisis management governance model dictates who within an organization makes up the crisis management team. This is the team responsible for the organization’s crisis management and response.

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Wells Fargo’s Crisis Management Fail

Melissa Agnes

In this week’s #crisisready video I highlight the bank’s two biggest crisis management fails. Take a look: What do you think of Wells Fargo’s crisis response? The post Wells Fargo’s Crisis Management Fail appeared first on Melissa Agnes - Crisis Management Keynote Speaker.

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2014: Year of the data breach

Reputation Us

The post 2014: Year of the data breach appeared first on LTPR.

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Can PR Take Ownership Of Reputation?

ImPRessions - Crenshaw Communications

Yet, even though reputation management is prized, it’s not always well understood. It’s often confused with crisis management, but while the two overlap, they are distinct. Crisis management involves responding to a simmering or sudden event that negatively impacts reputation.

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Crisis Preparedness Strategy for Data Breach Hack Crisis

Melissa Agnes

After seeing organizations the likes of Anthem, Sony, Target, Home Depot – and the list goes on – suffer through a data breach hack crisis, I think it’s clear to state that a data breach hack is a risk that this digital era presents to your organization no matter its size, industry or any other criteria.

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Crisis Ready Q&A: How Does Crisis Readiness Translate From Government To Big Business To Solopreneurs?

Melissa Agnes

Here’s a sampling of what these questions were: “Is crisis management different from industry to industry?” ” “What is the best way to manage controversial issues that spark heated emotion within a subset group of stakeholders? appeared first on Melissa Agnes - Crisis Management Keynote Speaker.

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Farage affair is ‘a monumental PR disaster’ for exclusive bank Coutts

Mark My Words

The Guardian For 331 years Coutts’s reputation for guaranteeing the utmost discretion made it the bank of choice for the rich and famous – including King Charles and every member of the royal family since George IV. The affair, say crisis management experts, risks “destroying Coutts’s reputation, if not its entire business”.

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