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I will start by introducing Brunswick Insight to my network of corporate and publicaffairs contacts as well as others in various industry sectors such as Health & Wellness and Fast Moving Consumer Goods. That marketing analytic created credibility, community and creativity to how metrics can make a story come alive.
I started in Washington DC in PublicAffairs and Crisis Management. It could be a false narrative or could just be narrative for placement versus narrative that’s actually interesting and serving a greater purpose to a community. How do we create belonging in a hybrid environment? But the narrative might not be true.
For a global enterprise that has built tremendous brand equity across its product portfolio, a crisis can translate into lost sales and public trust, and erosion of shareholder value. When Volkswagen disclosed the news, the conversation spread and was visibly seen as a “scandal” in the automotive community.
We need to find a way to harness activists to actually go out into their communities (which isn’t where you live as communities are more complex than that) and listen in a way that means they can report back what people are feeling, to be made sense of and acted on. Shift Communication’s Christopher Penn.
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