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While a good chunk of brands still use Twitter as a customerservice tool, some are starting to move away from Twitter and not devote the resources platforms like Instagram, Facebook and LinkedIn are receiving. Don’t try to get them to click through to a blog post. No replies (that’s customerservice).
A software targeted to small businesses may look at other service providers for SMBs – those that offer accounting, networking or loans, for example. Attending conferences and tradeshows benefits young companies in many ways, not the least of which is the opportunity to network with various breeds of influencer.
It’s easy to fall into the habit of looking for the more traditional PR placements – press release pick-ups, bylines, guest blog posts… But public relations opportunities aren’t limited to editorial. Look for industry conferences, tradeshows and associations.
Then, Sarah moved into a new role last year working in a media relations and influencer capacity, and we had the chance to work even more (we worked a tradeshow in Orlando together in the fall). On that trip, Sarah showed initiative, yet remained calm under pressure. Simply put, she’s a hustler.
You might even unearth some new opportunities in the process, such as a new tradeshow, or new opportunities in the digital landscape. How will this affect client content strategy, events, customerservice, SEO , and more? It All Starts with a Plan. Rose of DKR Communications. Ok, Google…Siri … Alexa…”.
Relevant content of high quality, that provides the answer for which people are searching, like the sort Mr. Robert’s creates for his blog. A cloud technology vendor told me that tradeshows were the number one source of leads for his company. People drop their phone and turn to the search engine to look for a repair shop.
Another real-world example: The Corzan® Industrial Systems’ corporate blog , which Jorge started, caters to industrial engineers interested in chlorinated polyvinyl chloride (CPVC) applications. It’s easy to place an ad in the paper, pay for a list and send an email blast or attend a tradeshow with no lead-in or follow-up tactics.
Conventions, conferences, and tradeshows offer excellent earned media opportunities for organizations. Blogging before and during the event can also help draw attention to your presence, as can reminders on social using the event hashtag. The bigger the event, the greater the competition for attention. Be their advocate.
As far as I know, Swift could have a stadium full of publicists and social media specialists frantically tweeting, Tumblring, Instagramming, YouTubing, Facebooking and blogging on her behalf. Lesson #6 - Transform Your Customers into A Community. When did you last ask customers to send you images of your product in use?
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