Remove Blogging Remove Customer Service Remove Wireless
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Paid Social: Cliff Notes to 3 Social Media Studies

Sword and the Script

This is all the more reason to believe good customer service is good marketing. Here is a summary of the services we offer and the best way to contact us. And don’t miss a post: subscribe to this blog by email here. Those negative tweets? Those are opportunity to turn things around too.

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How A Fake Taxidermist Is Keeping AT&T On Its Toes

Waxing UnLyrical

Vest-less Now, I am not, and have not been, an AT&T customer (I’m quite happy with Verizon Wireless). You’ve been using Twitter quite delightfully to poke fun at AT&T’s wireless service. I’ve been following and “talking&# to ATT_Fake_PR for a while. Noooo… I’m no guru.

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6 iPhone Accessories for Almost-Professional Photos/Videos

Waxing UnLyrical

After all, you don’t have to be an “expert” to blog well, to excel at online marketing, to take great photos and/or videos… right? This is just a lovely little lavalier mic (not wireless), that you can use, with an adapter, to enhance your audio. I can’t give their customer service a big enough shout out.

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Five Productivity Tools for PR Pros

Waxing UnLyrical

I’ve been including it in my e-signature for a while now, and have incorporated it into my website as well as this blog (you’ve probably noticed the Tungle widget on this blog, even if you haven’t used it). When people use it instead of email to schedule meetings, it really saves time. So don’t do that.

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HWH Public Relations’ Spam E-Mail Tactics

Bad Pitch Blog

HWH Public Relations/New Media gets the distinction of being the first agency, in its entirety, to be out-ed by the Bad Pitch blog. It took five emails from one agency, despite my request to Michael Ingalls to only send me news relevant to my blog''s focus. In the agency’s defense, the CEO does have a blog and podcast.

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Your audience with the public

Stephen Waddington

This is when telecom operators such as BT started to offer broadband to consumer users, and wireless networks appeared in public spaces. Blogging, Instagram, and YouTube are the most sophisticated for influencer identification and management, whereas other networks are at an earlier stage of development.