Stuart Bruce

OCTOBER 30, 2014

Stuart Bruce speaking at the IATA Crisis Communications in the Social Media Age conference. (c) This morning I gave a keynote at the global ‘Crisis Communications in the Social Media Age’ conference in Istanbul. c) Donald Steel. People like Trushar Barot who sources and verifies user generated content.

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Crisis Communications Transportation Conference Social Media 148

Wadds Inc.

JUNE 5, 2023

Prevention is better than cure - and if a crisis situation is often described as a car crash, this book is all about avoiding collisions. A preventative approach runs through Amanda Coleman’s Everyday Communications Strategies: Manage Common Issues to Prevent a Crisis and Protect Your Brand.

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Strategy Communications Crisis Communications Crisis 98

Karen Freberg

NOVEMBER 15, 2020

This past week was filled with one particular subject that is near and dear to my heart: books, specifically, book writing. First, I got a chance to be part of a Zoom panel this week with other authors of PR and social media books to discuss all of the ins and outs that go into book writing.

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Presspage

NOVEMBER 8, 2024

To keep your company from falling into this PR trap, this blog post will teach you everything you need to know before you can get started with your crisis communication strategy. Lets start with what crisis communication is. What is crisis communication? Why is crisis communication important?

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Agility PR Solutions

AUGUST 8, 2023

The following article is excerpted from the newly published book entitled, The Essential Crisis Communications Plan: A Crisis Management Process that Fits Your Culture: In some crisis situations, you may have had the luxury in advance to either obtain opinion or attitude data, or you could even have some of that on file from regular […] The post (..)

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Prohibition

JANUARY 24, 2022

Having a crisis communication plan in place ahead of time reduces confusion, ensures an effective communication flow, and improves messaging timeliness during or after a crisis. The basics of good crisis communications are the same for every company. Book a free consultation with us today!

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Crisis Communications Crisis Agency Communications 62

Deirdre Breakenridge

SEPTEMBER 6, 2016

Along with creating a new structure for the class, I realized there was the question every professor teaching social media has: What book do you want to use? I went through several books and provided my reviews to each of the authors. What should you expect to see in this book? That was a challenge for me as a professor.

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Social Media Exercises Media Resources 150

Deirdre Breakenridge

MAY 23, 2017

I’ve “covered” book releases, product launches, and restaurant openings. You might have a special area of expertise, say, using Instagram, while someone else you know is excellent at crisis communications. Interview each other or trade posts. Then, you can syndicate them back on your own blogs with canonical links.

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Blogging Case Study Social Media Instagram 282

Deirdre Breakenridge

APRIL 17, 2017

I once spent three days hiking in the Himalaya’s with the goal of seeing one of the most spectacular views of Annapurna, the world’s first 8,000-meter mountain to be climbed (I encourage you to read the book). The climb was unceasing, but we stopped at tea houses on the way up to rest and recuperate.

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Measurement Communications Banking Crisis Communications 247

PRSay

JULY 1, 2022

Matt Holt Books recently published the book’s 5th edition. Rereading our original chapter on crisis communications underscores the changes that have taken place in corporate America and public relations since then. Fifty-five years ago, the first “Public Relations Handbook” that I edited was published.

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Melissa Agnes

MARCH 15, 2018

This episode of The Crisis Intelligence Podcast discusses: The crisis communication strategies Jordan and his team used to effectively evacuate 88,000 people in only a few hours. How Jordan and his team leveraged monitoring tools to help expand the reach of their crisis communications. Crisis Ready.

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Crisis Crisis Communications Crisis Management Community 145

PRSay

MARCH 19, 2020

The safest bets are to appear in front of a bookcase (with books!), Ken Scudder has provided media training, presentation training, crisis communications training and consulting, as well as writing and editing, to business leaders, celebrities and politicians for more than 20 years. Does it distract in any way?

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Cision

MARCH 25, 2016

Those that do, however, can determine if a crisis is worth responding and how to react. Here are the two most important questions to ask your crisis communication team during a real-time crisis: 1. Want real-time crisis communication tactics? What is the impact? Get our free white paper today!

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Brand Branding Crisis Communications Crisis 120

Melissa Agnes

MARCH 6, 2018

If you’re interested in discovering where your organization currently sits on the spectrum of crisis readiness, and taking the next strategic steps towards your brand’s invincibility, following is a breakdown of the model and its five phases of becoming crisis ready. Order Crisis Ready for you and your team at the link above.

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Crisis Crisis Management Handbook Viral 172

PRSay

APRIL 28, 2021

She had a surgical focus for managing a wide array of client needs, from launching a new brand to strategically navigating a client through crisis communications. The exam started early, so I decided to book a hotel room the night before, not wanting to botch my chances with any delays on the road. She was never “winging it.”

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Hotels Study Crisis Crisis Communications 209

Mark My Words

MARCH 30, 2015

Employing a range of proprietary psychological archetypes, he displayed the diligence required at the heart of crisis planning. The response was by the book; by allowing a pertinent interpretation of the facts he was rationally not emotionally resonant.

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Crisis Communications Crisis Communications Airlines 60

Cision

AUGUST 31, 2015

Examples from their recent book covered how a “no email” culture helped increase one company’s productivity and communication, while a “no call center” solution increased a bank’s customer service. Preparing for crisis. “If you’re a B2B, that doesn’t mean you’re immune to a crisis happening.”

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Crisis Crisis Communications Content Marketing Conference 120

Reputation Specialist Michael Toebe

OCTOBER 8, 2021

Katie Couric’s book “Going There” is not being well received by the media or the targets of the author’s bad behavior. Confessing it all, without humility and remorse, in a book, is entirely another. The media, so far, sees it differently and is happy to scrutinize Couric’s communication in the book. Or does she not care?

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Crisis Management Crisis Reputation Crisis Communications 52

Buchanan PR

MARCH 11, 2025

She received numerous accolades throughout her career, including the Matrix Award from New York Women in Communications and the Lifetime Achievement Award from Veteran Feminists of America. Judy Smith A trailblazer in crisis communications, Judy Smith is the inspiration behind the hit TV show Scandal.

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Journalism Publicity Communications Public Affairs 55

5W PR

JULY 20, 2020

Ivy Lee is another person whose name is often mentioned as one of the founders of modern public relations and the originator of modern crisis communications. One thing that set Bernays apart from Lee was the fact that Bernays wrote or co-authored 18 books. Half were about public relations or aspects of good communications.

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Publicity Training Crisis Communications Reputation 103

Deirdre Breakenridge

SEPTEMBER 26, 2016

Many of these findings support and add to what you reported in your book, “ Social Media and Public Relations: Eight Practices for the PR Professional. “A new role that emerged in this study was that of an internal social media manager, which involves managing internal social media channels used to communicate with employees.

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Publicity Policies Social Media Study 150

Karen Freberg

NOVEMBER 28, 2017

I have been using Meltwater in my PR and Crisis Communication class ( #FrebergPR ) this semester, and it has been one of the best decisions. The community in which Carol Ann Vance (Director of University Relations for Meltwater) and her team has created with #MeltwaterEDU has been vibrant and extremely rewarding.

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Data Media Case Study Social Media 42

Melissa Agnes

JANUARY 18, 2015

This episode of The Crisis Intelligence Podcast discusses: What makes a good spokesperson for crisis communication. The real-time news cycle and how it impacts in a crisis. Tips for making communications “social media friendly” Biggest mistakes spokespeople make in crisis – and how you can avoid them.

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Training Crisis Media Training Crisis Management 113

Cision

JANUARY 21, 2016

They turned to their crisis communication plan and Cision Global Insights At the recent “ Prepare for Crises Lurking Beneath Your Brand ,” Scott Peacock and Cision’s K.C. Scott: We have software to look at both search and booking trends for hotels and beach rentals. They just weren’t there.

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Crisis Tourism Hotels Crisis Communications 120

Karen Freberg

OCTOBER 27, 2017

Move over Gary Vaynerchuk, you may have had a lot of success with #AskGaryVee, but there is a new book that answers all of the questions modern day communication professionals have today. I am talking about Deirdre Breakenridge’ s new book “ Answers for Modern Communicators: Guide to effective business communication.”

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Communications Skype Social Media Education 40

Stephen Waddington

APRIL 28, 2020

This is why I devote a chapter of my upcoming book Crisis Communication Strategies to planning and developing the recovery communication. About Amanda Coleman Amanda is a Charted Public Relations practitioner and crisis communications consultant. You can connect with Amanda via LinkedIn and Twitter.

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Crisis Communications Crisis Government Analytics 78

5W PR

SEPTEMBER 9, 2021

As more people adopt smartphones and join social networks, a multi-pronged crisis communication and reputation management strategy is critical for small businesses’ long-term success. That’s why every promotional effort for a company has to be consistent and constantly engage the target audience. Public Relations DIY Tips.

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Small Business Publicity Social Media Web 158

Bad Pitch Blog

DECEMBER 30, 2006

Just finished reading Peter Shankman’s book, Can We Do That?! It covers a lot of ground from PR basics, media relations and events to creative thinking, crisis communications and account management. His hard-earned experiences recounted in the book make it credible (no small feat for a business book).

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Pitching Small Business Insurance Insurance 40

PRSay

JULY 26, 2017

I always had to work a little harder — I just can’t pick up a book off the table and start reading like other people,” she said. When she came across an unfamiliar concept, Carver didn’t focus on excuses; instead, she was committed to the process. Part of earning the APR is that you have to really, really want it. Ann Peru Knabe, Ph.D.,

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Study Public Affairs Software Nonprofit 128

wiredPRworks

SEPTEMBER 11, 2021

Arriving at the school district headquarters, the staff was stunned and silent, gathered around a radio, listening for updates and quietly considering crisis communication responses. Last month our book group read The Submission, a novel by Amy Waldman. I could only think about when and where the next attack would be.

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Communications Community Crisis Film 105

Waxing UnLyrical

NOVEMBER 22, 2010

Because if there’s one thing I believe takes public relations from good to great, it’s when your audiences start becoming your community through the relationships you develop with them. There are a ton of books being published on community and how social media plays into that. Maddie: Open Community is different.

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Community Publicity Web Social Media 88

Sword and the Script

APRIL 2, 2024

This latest move may make financial sense, but it’s the second serious crisis communications distraction for the company in Europe. Content picks PR consultant Michelle Garrett has a new book out: B2B PR that Gets Results. Reddit announced Cision has purchased access to the Reddit Data API for social media monitoring.

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Reddit Software B2B Technology 183

Sword and the Script

JUNE 25, 2019

This goes beyond crisis communications. So, I thought was interesting to see an experienced marketing and communications leader from the cybersecurity community, categorized the notion of brand under risk. Also, Amazon but my husband may be reading this.).

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Brand Branding Reputation Corporate 128

Mark My Words

JANUARY 25, 2025

PR guru and crisis communications specialist Mark Borkowski certainly thinks Beckham is “signposting” his worthiness for a knighthood, which many believe that Beckham has been after securing for many years. He said: “Beckham isnt merely in the ‘good books’; hes practically penning a chapter.

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PR Insiders

APRIL 13, 2021

Firms also have a whole range of specialties, from crisis communications to public affairs to research and analysis. I shared some practical tips for doing just that in my book, Gaining the Publicity Edge: An Entrepreneur’s Guide to Growing Your Brand Through National Media Coverage. Happy publicizing!

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Radio How To Public Affairs Print 78

Solo PR Pro

OCTOBER 5, 2021

Doug used the time to hunker down and pivot the book rewrite he was already working on to center it around the coronavirus and how to handle communications during public health emergencies. The number one principle in emergency communications is that there has to be no ambiguity about who’s in charge.

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Meeting Handbook Newspapers Government 96

5W PR

MAY 7, 2021

Digital PR is more than press releases and crisis communications. Companies must have a strong internet presence, as potential customers are more likely to search the internet than a phone book for relevant services and companies. It is a waste of time and resources.

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Digital PR Company SEO Newspapers 88