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Brand Efficiency in Retail  

Ronn Torossian

Brands that aim at efficiency in retail should provide convenience in all areas of the business. For brands, retail has become the most challenging channel to improve and maintain. Consumer behavior is changing but in spite of that, retail is not dead. Convenience is a complete experience.

Retail 195
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CX disconnects continue to plague brands: More than 80 percent of consumers had poor experiences with online retailers last year

Agility PR Solutions

What will it take to give consumers the experience they want in a transactional exchange? Or are most brands and businesses simply unable to put together a seamless process on their purchase pages and customer service interactions? Are they just too picky?

Retail 101
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Bias and ethics in retail AI: Nearly 9 in 10 consumers want retailers to make their AI more diverse, equitable, inclusive, & responsible

Agility PR Solutions

As we move into another year of AI dominance, we are seeing the tech becoming ingrained into the very identity of consumer-facing brands and businesses—and consumers want to set some ground rules regarding ethics and bias with retailers before online shopping and purchasing becomes fully immersed.

Retail 106
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Despite demand, retailers appear in the dark on consumers’ sustainability sentiment

Agility PR Solutions

Consumers have been very outspoken about their expectations that brands and retailers make their products and operations more sustainable, but new research from next-gen experience management firm First Insight reveals that retailers need to listen more closely to their customers about their sustainable shopping preferences.

Retail 147
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How retailers can meet consumer expectations for the metaverse, sustainability, and more

Agility PR Solutions

The post How retailers can meet consumer expectations for the metaverse, sustainability, and more appeared first on Agility PR Solutions. The firm’s new […].

Retail 145
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How Pop-Up Shops Can Generate Brand Awareness

Ronn Torossian

Pop-up shops have become a popular strategy for brand promotion. These temporary retail spaces create a unique and immersive experience for consumers, generating brand awareness. A pop-up shop is a retail space that appears for a short time, typically a few days to a few months. What is a pop-up shop?

Branding 195
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Despite inflation, consumers’ confidence to spend is greater than brands and retailers believe

Agility PR Solutions

New research reveals that senior retail leaders are more pessimistic about consumers’ confidence to spend over the holidays in the face of rising inflation than consumers themselves indicate.

Retail 85