Melissa Agnes

JANUARY 11, 2015

Often, within my speaking engagements, I use the National Weather Service as a great example of innovative communications in times of emergency. Their collaborative and explorative mindset, their use of social media and mobile technology – they’re an interesting case study and a great example for others to be inspired by and learn from.

Crisis Communications 100

Crisis Communications Crisis Strategy Wireless 100

PRSay

DECEMBER 22, 2023

Florida International University is a proud sponsor of PRSA. Crisis and conflict exist for every company, organization or entity; no one is immune to it. To be the very best crisis management professional, you must never stop learning — about your industry, best practices, case studies and the ever-evolving world around you.

Crisis Management 159

Crisis Management Crisis Crisis Communications Ethics 159

Onclusive

NOVEMBER 8, 2023

Internal Communications Internal communications are crucial in determining how things are accomplished in any organization. Taking dry content like company policies and turning it into information that employees actually want to read requires a savvy communicator. How do you know what’s working?

Training 195

Training Media Training Crisis Communications Reputation 195

Onclusive

JUNE 29, 2018

How crisis communications has changed. Heidi kicked off the webinar by highlighting how social media has fundamentally changed crisis situations from two-way feedback to all-way, rapid response conversations. Companies in crisis: A case study in navigating treacherous waters.

Crisis 186

Crisis How To Brand Branding 186

Stephen Waddington

OCTOBER 13, 2020

Characterising impact of COVID-19 on professional communications COVID-19 has accelerated many of the changes already underway in media, public engagement and organisational communication such as the role of communications as a strategic management function and a more human approach to communications by CEOs and management teams.

Report 144

Report Communications Government Crisis 144

Prohibition

JANUARY 24, 2022

Having a crisis communication plan in place ahead of time reduces confusion, ensures an effective communication flow, and improves messaging timeliness during or after a crisis. The basics of good crisis communications are the same for every company. For a free consultation, please call 0113 430 4160 now.

Crisis Communications 62

Crisis Communications Crisis Agency Communications 62

5W PR

AUGUST 12, 2024

Crisis Preparedness Must Be Comprehensive: An excellent crisis preparedness plan extends beyond technical solutions to include clear communication strategies, customer care plans, and active stakeholder engagement. Why PR Firms Are Crucial in Reputation Management PR firms play an indispensable role in reputation management.

Airlines 60

Airlines Case Study Reputation Study 60

Wadds Inc.

JUNE 5, 2023

A preventative approach runs through Amanda Coleman’s Everyday Communications Strategies: Manage Common Issues to Prevent a Crisis and Protect Your Brand. Coleman’s pedigree in crisis communications is unrivalled, having been the Head of Corporate Communications for Greater Manchester Police.

Strategy 98

Strategy Communications Crisis Communications Crisis 98

Stuart Bruce

NOVEMBER 10, 2017

Launched on International Women’s Day in March 2017 it was meant to symbolise the power of women in leadership. Simple, but essential questions to help prevent the need for crisis communications. If the Fearless Girl campaign had been given proper public relations oversight it should never have happened.

Case Study 99

Case Study Crisis Communications Corporate Leadership 99

PRSay

OCTOBER 25, 2017

Here are some highlights from three professional development sessions at the PRSA 2017 International Conference in Boston on Oct. 8–10: Breaking Misconceptions About Communicating With Rural Americans. 10, titled “ Rural Reach: Strategic Communication With Rural and Low Income Audiences.”

Social Media 120

Social Media Conference Media Corporate 120

Cision

JULY 5, 2016

If not, consider multiple internships with different types of marketers: a PR firm, an advertising agency, an internal corporate marketing team. Ideally, completing an internship with a company that can introduce you to numerous facets of marketing would be a great introduction.

Nonprofit 227

Nonprofit Crisis Viral Groups 227

Stephen Waddington

JUNE 13, 2018

I’ll be joined by colleagues and communication directors from Coty, HMRC, HPE, International Rescue, and Sage for an event on crisis communication in London on 27 June. The best defence is monitoring, planning and bringing together a team experienced in front line communication and ongoing reputation management.

Crisis 61

Crisis Publicity Crisis Communications Case Study 61

Sword and the Script

APRIL 15, 2017

This is a good case for PR people and attorneys to have lunch together once in a while. Most business leaders would probably prefer to settle an apology than having it spin into a giant, embarrassing and international fiasco. See these related posts: Crisis Comms: No one More Reliable than an Employee.

Corporate 101

Corporate Airlines How To Crisis 101

5W PR

SEPTEMBER 13, 2019

It’s also good for lessons learned and a subsequent white paper or case study. Quantify as much as you can. Some of the comments can be priceless when considering adjustments or changes to your plan. Finally, be sure to keep senior staff and the board apprised of your progress to avoid the possibility of any surprises.

Publicity 68

Publicity How To Case Study Meeting 68

Sword and the Script

JANUARY 21, 2017

In a piece for Ragan’s PR Daily – 3 ways media metrics can help you handle PR crises – she draws a distinction between “a snarky comment” and bona fide media crisis that “threaten to compromise an organization’s credibility.”. Instead, measure the content and think of the social channels as just that – channels to communicate.

Social Media 60

Social Media Crisis Marketing Media 60

5W PR

JANUARY 31, 2024

Internal Communications: Ensures effective communication within the company, keeping employees informed about company developments and fostering a positive internal culture. Content created includes press releases, blog posts, whitepapers, case studies, and other materials that can be shared through various channels.

Technology 78

Technology Product Launch Crisis Management Case Study 78

Shift Communications

SEPTEMBER 21, 2017

Even without overtly boastful claims, vendors could still be caught up in an inadvertent issue due to public information on case studies or news supporting an affected company like Equifax. Craft a 360-degree crisis communications plan. PR Strategies For B2B Security Success.

B2B 60

B2B Leadership Crisis Communications Case Study 60

PR Conversations

OCTOBER 9, 2015

Aaron Shardey gained a first class honours degree in public relations at London College of Communications this Summer with his undergraduate dissertation offering case study research into crisis management in the automotive industry. We can now add VW to this list. We can now add VW to this list.

Crisis Management 40

Crisis Management Crisis Industry Automotive 40

Waxing UnLyrical

JUNE 5, 2011

Social media case study: Feed My Starving Children and Facebook Groups , by Arik Hanson. Why: really interesting explanation of Facebook Groups as a mechanism for internal communication. by Mark Story. Why: tell you what, when Mark decides to rant, it’s g-o-o-d. Do you have a defining moment?

Case Study 60

Case Study Groups Facebook SEO 60

Doctor Spin

FEBRUARY 22, 2024

Improve internal communications. Online public relations can enhance visibility and build relationships with the public, promoting organizations and products through dialogic communication.” A Case Study. Source: International Journal of Business Communication 9 Mishra, K., Prevent and manage crises.

Publicity 52

Publicity Public Affairs Journalism Corporate 52

Sword and the Script

NOVEMBER 29, 2016

Owned media had clear implications for an earned media strategy – and beyond the conventions of just crisis communications. Weave media placements earned with a case study for blog posts. Communication World is a publication of the International Association of Business Communicators (IABC).

Content Marketing 60

Content Marketing Publicity Marketing Television 60

Karen Freberg

JUNE 11, 2018

This can be done for both positive campaigns, but can also be used in crisis communications. That is, the International House of Pancakes, or IHOP. With this particular campaign and case study, it really showed a lot of differences here when it came to taking the news perhaps of this new change for the company on social media.

Social Media 42

Social Media Case Study Media Creativity 42

Karen Freberg

MARCH 16, 2018

The topic I focused on was actually a case study looking at what my PR and crisis class did this past fall with social media and influencer marketing for UofL. I really had a great time at CASE – everyone was super welcoming to me and I really appreciated it! Influencer marketing for opportunities and challenges.

Education 44

Education Social Media Trends Media 44

Karen Freberg

NOVEMBER 28, 2017

I have been using Meltwater in my PR and Crisis Communication class ( #FrebergPR ) this semester, and it has been one of the best decisions. The community in which Carol Ann Vance (Director of University Relations for Meltwater) and her team has created with #MeltwaterEDU has been vibrant and extremely rewarding.

Data 42

Data Media Case Study Social Media 42

Doctor Spin

MAY 21, 2023

Internal communications. Crisis communications. For instance, one agency I worked at ( Springtime PR ) provided specialised services in corporate communications, internal communications, crisis communications, and public affairs (PA). Lack of clear communication. Media relations.

Agency 40

Agency Publicity Public Affairs Crisis Communications 40

Doctor Spin

DECEMBER 21, 2023

Pro tip: In our wired world, media kits can easily be prepared in multiple languages, especially for organisations targeting an international audience. Pro tip: Media kits are not just for promotion; they are also prepared for crisis communications. How do you structure a media kit? How long should a media kit be?

Media 52

Media Wikipedia Product Launch Journalism 52

Prohibition

DECEMBER 13, 2021

Recovery crisis management. There are times when an organisation has to deal with a crisis that comes out of nowhere. As a case study, consider a technology breakdown. In the aftermath of an unexpected event, recovery crisis management helps an organisation get back on its feet. Setup a crisis communication team.

Crisis Management 62

Crisis Management Crisis Financial Reputation 62

Shift Communications

JULY 19, 2017

Thanks to Google Trends , we know interest in the term “shark attack” is set to increase drastically as searches for “shark week” do: According to The Florida Museum of Natural History’s International Shark Attack File, 2016 saw 84 unprovoked shark attacks, which is on par with the average 82 incidents a year. Emily Mong.

Case Study 118

Case Study Crisis Management Crisis Study 118

Prohibition

DECEMBER 17, 2021

When a crisis hits the news, we are reminded of a valuable lesson: that companies and businesses often have to act fast in order to prevent further damage from taking place. Crisis communications is an important aspect to tackle as a business owner. This guide is written to assist in every aspect of crisis communication.

Crisis Communications 62

Crisis Communications Crisis Communications Crisis Management 62

Melissa Agnes

AUGUST 28, 2014

During their study, Orla and Julie determined three very important facts: 30% of participants surveyed had witnessed a person in Cardiac arrest, which is quite a high statistic internationally, and this may be reflective of the rapid increase of Chronic diseases (Cardiovascular disease, Diabetes, Obesity) in the Gulf region.

Healthcare 238

Healthcare Social Media Media Case Study 238

PR Fuel

MAY 31, 2022

Moreover, before putting out any information, hold a staff meeting with your internal employees and put together a strategy. Decide on an official spokesperson for the crisis, and be calm. ’ Use a crisis to talk about your company’s values and efforts to improve the situation. Make sure everyone is on the same page.

Crisis Management 103

Crisis Management Crisis Local System 103

Sword and the Script

MARCH 1, 2016

Though things could have gone very differently, the episode’s most lasting legacy has been in the annals of public relations, not poison control: the case has since become a model for effective corporate crisis management. However, it’s also been more than 30 years since that crisis and the media landscape has changed.

Crisis 60

Crisis Company Case Study Crisis Management 60

Stuart Bruce

FEBRUARY 21, 2015

Case studies – the CIPR website has lots of case studies from Excellence and Pride award winners, reading one earns you five points. International Air Transport Association global crisis communications summit – 20 points. That’s why the latest PR books are particularly good for CPD.

Case Study 60

Case Study Conference Training Wikipedia 60

Melissa Agnes

JULY 30, 2014

Yesterday we discussed managing crises with visual content , where I mentioned some tips for identifying red visual flags (or their possibility) that could help a crisis go viral, as well as outlined some important strategies to help you incorporate visuals into your crisis communications plan. Case Studies'

Case Study 201

Case Study Viral Crisis Newspapers 201

Sword and the Script

DECEMBER 10, 2024

My prediction is therefore that we will see job cuts in comms departts and the need for PRs to showcase their value internally more than ever before. Priority goes to crisis comm and results-measurement On the heels of a busy year, we expect 2025 to be more focused. Bart Verhulst | Co-founder | Presspage 8.

Marketing 216

Marketing Content Marketing Data Pitching 216

Melissa Agnes

MARCH 28, 2016

And while they were perfectly prepared and honored for the challenge, this oversight forced them to manage what could have been (had they been any less prepared than they thankfully were) a very intense crisis with potentially dire consequences. Side note: This case study is a fascinating story.

Crisis Management 100

Crisis Management Crisis Viral Community 100