This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
A communicationscrisis can be one of the most difficult situations in your career. Crisis preparedness, internal education and having the right tools can aid you before a crisis hits. Crisis situations require research so that you can address the circumstance thoughtfully, and multi-channel rapid response.
Crisiscommunication is one of the most important aspects of your crisis management. In fact, whom you communicate with in a crisis, along with when and how you communicate with them, can mean the difference between successful crisis management and crisis management failure. Let me explain.
In this episode, Bob Dietzel, co-founder of KMRD Partners, joins host Jason Mudd to discuss corporate crisisinsurance. In this episode you’ll learn what crisisinsurance is and what it covers, who can tell you more about your crisis plan, how the insurance works, and why it's important to have.
How to minimize the risk of a data breach crisis. For example: Do you have a database of your customers, clients, members or other stakeholders’ confidential information (be it their name, social security number / social insurance number, home address, phone number, banking information, etc.)? If so, how secure is this database?
In 2025, RepUs continues to witness the evolution of reputation management and crisis mitigation in the real world and digital world. President and Chief Reputation Officer Casey Boggs of ReputationUs is a recognized global authority on reputation management and crisis mitigation for businesses and nonprofits.
Small businesses face numerous crisis scenarios that can threaten their survival and success. This sobering statistic highlights why understanding common crisis scenarios and developing response strategies is critical for small business owners and managers. According to research from the U.S. Bureau of Labor Statistics.
It only takes one crisis to permanently harm your company’s image. Risk and insurance professionals are putting increasingly less emphasis on physical assets, and more focus on intangible risks such as cyber threats, business interruption and reputational risks. Insurers now recognize that risk and underwrite it like any other threat.
Preparing for these increasingly sophisticated threats and containing the damage when attacks occur requires a level of experience and expertise beyond that of a company’s day-to-day crisis team. Build a dedicated cyber-crisis team. Here are six things to think about: 1. Make key decisions ahead of time. Enlist employees.
2 Crisis prevention and response When negative feedback rolls in (which is inevitable, no matter how great of a brand you represent), you need to address it in the best manner possible. Additionally, what you can do to alleviate stress in that moment is proactively think about a response strategy before a crisis starts brewing.
Welcome to episode #032 of The Crisis Intelligence Podcast, with Melissa Agnes and Daniel Noah. Often, within my speaking engagements, I use the National Weather Service as a great example of innovative communications in times of emergency. Learn more about Agnes + Day, The Crisis Intelligence Firm. Subscribe: iTunes | Stitcher.
Crisis PR is key to a great crisis plan, so make sure your insurance helps you pay for it. When your company is in crisis, you’ll take in many sudden expenses that you’ll have to pay for out of pocket. One of these expenses includes crisis public relations to manage your reputation in such a trying time.
Our eBook, “Security: Out of the Server Room and into the Board Room” sets the conversation on why this change has been so rapid, its impact on the function of corporate communications and suggestions for where to start to ensure you’re prepared for the inevitable. CrisisCommunications eBook Public Relations' Derek Lyons.
Crisiscommunication is an important aspect of most PR roles. In the Journal of Marketing Management, a group of British researchers write that crisiscommunication has “implications for brand equity and consumers’ purchase intentions.” Identifying a PR crisis. Note: not everything is a crisis.
The COVID-19 Communications Advisory Panel report sets out critical skills for practitioners as society learns to live with COVID-19. I worked as part of a team of professional marketing and communications associations on behalf of the Government Communication Service at the outset of the crisis.
A 12-Month Crisis Risk Management Program. If the pandemic and various crises of 2020 has taught businesses anything, it’s the exhausting nature of being in continual crisis mode. The Yearlong Crisis Coverage Program Offers Month-To-Month Risk Assessments, Check-Ins and Check-Ups, Including: Updated Crisis Plan.
Financial Times Celebrities and business executives worried about being cancelled over their words or actions will be able to take out insurance to deal with the fallout of being caught up in a social media-fuelled culture war. Chrissy Teigens cancellation over resurfaced messages [this] is the insurance against digital volatility.
There’s an insurance policy for everything these days – and we mean that literally. Whitney Houston insured her voice, Michael Flatley insured his legs – and America Ferrera insured her smile for $10m in 2007. So, what’s the best path to ensure your reputation, above and beyond insuring it? Is this ridiculous?
March 4, 2023 marks an important anniversary not just in the history of the nation and of the world, but of the power of effective communication. FDR’s reform program would include federal banking and stock market regulations, Social Security and unemployment insurance, and a transformation of expectations the people have of the government.
Take a look: Are you ready for a cyber security crisis? Cyber security is a crisis scenario that is extremely top of mind these days – and rightfully so. However, just because it’s a complex and multi-faceted type of crisis to prepare for, doesn’t mean it can’t be done.
Vision Service Plan pays ophthalmologists $75 to share their stories about working with the insurer. Look for: Moments of pain Moments of change Moments of crisis Moments of decision That’s where the stories are. Ann Wylie works with communicators who want to reach more readers and with organizations that want to get the word out.
Many folks will find themselves out of a good chunk of money because insurance policies and cancellation policies won’t cover the entire bill. Crisis PR response plans to these scenarios must get developed and now. Risk managers and insurance advisors can help there. The fear of the unknown is driving a lot of anxiety.
In 2025, RepUs continues to witness the evolution of reputation management and crisis mitigation in the real world and digital world. President and Chief Reputation Officer Casey Boggs of ReputationUs is a recognized global authority on reputation management and crisis mitigation for businesses and nonprofits.
Here are the top trends — based on client conversations, journalist insight and industry expertise — that’ll give teams the edge, along with a warning for cybersec communicators. It’s important for communicators to make any attribution claims or assessment in a rigorous way, based on quality information.
Here are the top trends — based on client conversations, journalist insight and industry expertise — that’ll give teams the edge, along with a warning for cybersec communicators. It’s important for communicators to make any attribution claims or assessment in a rigorous way, based on quality information.
The Credit Union Times interviewed CU crisis experts, including LT Public Relations ‘s Casey Boggs, for the August 31st cover story (below), “Credit Union Crisis Planning Essential.” Credit Union Crisis Planning Essential. Trying to communicate a crisis without a plan is like trying to float a boat with holes.
Communication pundits across several industries anticipate a rise in crisis in 2020, including an increased need for reputation and crisis experts to address several imminent dangers, including cybersecurity. CU Conferences – Orlando, FL, February 8 & 9. “Son Of A Breach! . “Son Of A Breach!
I seem to recall a major client press event scheduled on October 1, 2001 at the World Trade Center, but even weeks later it was a sad footnote to the larger crisis.). How does a communications professional manage the risk of breaking news? In tech PR many communicators will offer a major reporter first crack at a newsworthy story.
Any company, big or small, can experience a crisis. According to research, about 75 percent of companies will experience a crisis at some point due to the increasing complexity of modern business and the growth of social media in our fast-paced world. This is where crisis management comes in. What is Crisis Management?
In response to the alarming rate of incidents, RepUs has created its proprietary Active Shooter Preparedness training for organizations to prepare, manage and communicate effectively in response to such a horrific incident. RepUs also has extensive experience addressing crises that involve threats, violence and loss of life.
True Accountability Helps Defuse A Crisis. She blamed the price increase on a “broken” healthcare system where middlemen all take a cut, and Mylan quickly offered rebates that would cut EpiPen’s price for those without insurance or with high deductibles. All good, at least in theory. Optics matter.
In this age when knowledge and information are king and social infrastructure platforms are proliferating, professional membership organizations are becoming even more essential to the progress and professional development of public relations and communications professionals.
In a comprehensive review of major reports on global risk, Rod Cartwright emphasises the complex challenges facing organisations and highlights opportunities for corporate communicators. Rod Cartwright has reviewed eight reports on global risk over the past 12 months. Here’s what stood out for me.
The elements of a successful panel include the obvious — a worthy subject, compelling participants, and a plan for capturing the terrific content produced for post-event white papers, bylines, videos, and other communications. The post The Only B2B PR Event You’ll Ever Need appeared first on Crenshaw Communications.
With predictive analytics, we now have the power to foresee the trajectory of news stories — creating an entirely new era of proactive communications strategies and foresight. Prediction in action In the same way predictive analytics can help you foresee a potential crisis, they can also help you identify topics or nascent trends.
PART 2 (of 5) – Reputation Value and Risk Insurance companies increasingly recognizing a solid corporate reputation as a valuable and insurable asset. While many insurance companies do insure reputational risk, relying on a policy without pre-planning can be a false investment in your reputation.
Participating WBA member banks in the IRP will receive customized services, including: Cyber insurance policy review and recommendations. Crisiscommunications plan for data security incidents. Cyber insurance industry updates. Review of crisiscommunications plan. Customized incident response plan.
Today, reputation has emerged as a critical asset for companies worldwide with insurance companies recognizing its loss as a legitimate risk. Negative publicity, ethical breaches, product recalls, or any crisis linked to reputation can lead to a loss of customer trust and loyalty.
For example, the Dutch insurance company Nationale Nederlanden recently published a press release , sharing its ranking as one of the top performers in a benchmark for responsible investment. While implementing ESG reporting into your investor communication, it’s also vital to stay up to date with the latest trends.
Political stakes are high, corporate trust is low (according to a recent Gallup Poll ), consumer confidence in companies to protect them in the event of a cyberattack is waning (according to recent DHM and RepUs study ) and the public relations industry (according to PRNews ) predicts crisis preparations will be a top priority.
With technology at the level that it is at now, ignorance is no excuse for any communications team. Prevent Crisis. No one likes a crisis, but robust monitoring helps you become more adept at handling one. The ability to identify a crisis before it takes place is the equivalent of having home insurance before an earthquake.
And second, what should you do as a communications professional if they do misbehave? Handling a crisis in AI. But if things do go wrong, how do you handle an AI crisis? Well, in many ways it’s no different to handling other crisis situations – just don’t be afraid of the complexities of AI. 1] [link]. [2] 2] [link]. [3]
Before forming ReputationUs, Casey was president of LT Public Relations, directing the strategic communications efforts for corporations, financial institutions and public sector clients. Jeanie Lunsford-Batson has 25-years’ experience in communications, marketing and public relations. Casey Boggs. Jennifer Holzapfel-Hanson.
We’ve lived through Dr. Google, a pandemic and health insurance meltdowns. When it comes to healthcare public relations and communications – data, trust and sensitivity are valued above all else. It’s especially important to have a healthcare PR partner who also can hit the ground running when a crisis hits.
We organize all of the trending information in your field so you don't have to. Join 48,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content