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the concept of two-way internal communications to improve the company’s image after a mine strike massacre. Lee urged Rockefeller to visit aggrieved coal miners and make a public event out of the outreach. As head of corporate communications for oil behemoth Mobil, Schmertz was the most powerful man in PR in the 1970s.
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In this interview, Susannah discusses the importance of listening carefully to those around you, why you can’t rely on guesswork when developing a communication strategy and how learning about your audience will improve your communication. Listening carefully takes energy, but it pays off in spades. What else is involved?
Given my background and our legislative successes, I feel like we are in a unique position to expand our publicaffairs practice. . You’ve worked with a number of publicaffairs organizations. The feedback and energy we have received from it has really been overwhelming. Rapid Fire Round. I laugh most at…myself.
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To stay relevant over time―as with any communications discipline―PR must evolve and address new challenges and developments [ Tweet Quote ]. To succeed as a PR pro , it’s vital to have a passion for writing and communication in general―as well as a commitment to excel in both [ Tweet Quote ]. Preparing all communications content.
When I first learned about Accreditation in Public Relations (APR), the requirements involved seemed like a mountain of work that I did not have the energy to attempt. After a few years of working with military publicaffairs, I was selected to spend a year as a fellow with the Army publicaffairs Training with Industry program (TWI).
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The former one-way flow of warnings, information and updates from emergency management to the affected public has become, not just a two-way system, but one of many partners, sources and systems. And, can they accomplish their many tasks in real time or rapidly enough to protect the public from harm?
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