5W PR

NOVEMBER 25, 2024

Transparency and Open Communication One of the most crucial steps in navigating a crisis is to be transparent and open with the customers. Honest communication builds trust and helps to alleviate concerns. Clearly communicate the nature of the crisis and its potential impact on the hotel’s services.

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Hotels Crisis Marketing Policies 78

5W PR

FEBRUARY 24, 2025

Crisis management in the defense technology sector requires meticulous planning, precise execution, and constant readiness. When a crisis hits, organizations must respond swiftly and effectively to protect their reputation, maintain stakeholder trust, and minimize potential damage.

Crisis 78

Crisis Crisis Management Technology Exercises 78

Stuart Bruce

MAY 23, 2022

The global pandemic and work from home has seen an explosion in interest in community management and professional communities.

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Community Crisis Communications Crisis Corporate 143

The Proactive Report

MARCH 27, 2020

And, as history has shown, brands that remain in-market with consistent messaging come out of a crisis ahead of their competitors. This is the time to show what you’re doing in this time of crisis. Create goodwill and a sense of being connected to your community. Plan Ahead. Figure out a social media content strategy.

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Crisis How To Small Business Social Media 225

Reputation Us

JANUARY 23, 2025

In 2025, RepUs continues to witness the evolution of reputation management and crisis mitigation in the real world and digital world. President and Chief Reputation Officer Casey Boggs of ReputationUs is a recognized global authority on reputation management and crisis mitigation for businesses and nonprofits.

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Reputation Crisis Insurance Insurance 78

PRSay

MARCH 16, 2020

Crisis situations impact businesses, industries, associations and organizations of all sizes. While the circumstances surrounding a crisis vary greatly, there are general best practices PR professionals should be prepared to deploy. Be timely — establish a sound and regular communication path as the authentic and accurate source.

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Crisis Communications Publicity Resources 218

Cision

AUGUST 30, 2016

A few years ago, many of us would not have envisioned a world where Twitter, Facebook Live and large-scale community gatherings would have such an impact on the way crises develop. Yet, this is our world today and our “new normal” as communicators and crisis management teams. Update the contact list.

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Crisis Crisis Communications Crisis Management Exercises 220

PRSay

OCTOBER 3, 2024

Every brand, no matter how revered or popular, will face a moment of truth — a crisis that tests its reputation and the loyalty of its audience. The key to surviving such a crisis starts with solidifying support for your brand before the crisis hits. People are naturally skeptical and quick to point out faults.

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Storytelling Crisis Branding Brand 156

PRSay

AUGUST 25, 2020

Featuring some of the country’s leading LGBTQ communications professionals, the event covered how PR practitioners can engage with and support the LGBTQ community. Panelist Ben Finzel, president of RENEWPR, spoke about how the Black Lives Matter movement affects the LGBTQ community, especially the Black transgender community. “It

Community 189

Community Branding Brand Advertising 189

PRSay

MARCH 19, 2020

As the situation continues to unfold, here are six crisis communications lessons from past pandemics to keep in mind: 1. Given the uncertainty about the coronavirus and what still lies ahead, ongoing crisis planning should concentrate on worst-case scenarios. It helps to give workers roles they can play in the crisis.

Crisis Management 214

Crisis Management Crisis Crisis Communications Employee 214

Stuart Bruce

OCTOBER 26, 2022

You might not be familiar with the term Community Based Marketing. I wasn’t when I first heard it.

Community 158

Community Crisis Communications Marketing Crisis 158

Business Wire

OCTOBER 9, 2020

Operating with agility and an entrepreneurial approach, many smaller companies can pivot and profit from a crisis, such as the global coronavirus pandemic, and emerge stronger. However, in many cases, their resiliency and ability to reinvent their playbook often goes unnoticed by the investment community.

Blogging 352

Blogging Strategy Resources Crisis 352

PRSay

JANUARY 26, 2021

The concept of crisis communications can elicit images of Olivia Pope on the ABC series “ Scandal ” rattling off a monologue to a slew of reporters. While not quite as cinematic in reality, crisis communications is at the heart of any professional communication enterprise. Learning from the crisis.

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Crisis Communications Crisis Communications Leadership 165

NewsWhip

OCTOBER 21, 2020

It’s called Crisis Dashboard , and it will enable both communicators and journalists to unpack, in real time, all the public dimensions of any acute news event. The Crisis Information Gap. Crisis Dashboard. The Crisis Dashboard changes this. For global companies, reputation is the new gold.

Crisis 158

Crisis Reddit Reputation Tools 158

Melissa Agnes

SEPTEMBER 4, 2018

The YouTube Shooting Crisis: How Mountain View Police Department quickly regained control of the narrative that was going viral against their agency. This episode explores: How a Crisis Ready organizational mindset prepared MVPD for this moment before it happened. You can also listen to this episode on iTunes , Spotify , and Stitcher.

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Agility PR Solutions

AUGUST 10, 2021

We’re entering a largely unprecedented era in American history, one in which we’re having to rebuild our culture and marketplace from the ruins of the COVID crisis and its aftermath—in many cases, from the ground up. If 2008 gave us the Great Recession, 2021 is bringing about a Great Rebuilding, according to new research and […].

Community 147

Community Branding Brand Marketing 147

Deirdre Breakenridge

OCTOBER 22, 2014

Why not build a community to help students across the country, and even the globe, learn from the experience and perspective of industry professionals… A community where everyone can learn and grow together. Crisis PRStudChat Crisis PR Halloween PR Nightmares'

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Crisis Twitter Community Conference 312

Melissa Agnes

OCTOBER 15, 2020

Over the last couple of years, I’ve found myself increasingly frustrated with my industry, the crisis management profession. To put my frustration simply, the status quo of crisis preparedness and crisis management no longer suffices and, as a result, does a disservice to professionals, organizations and society.

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Crisis Crisis Management Education Corporate 189

Agility PR Solutions

JUNE 14, 2020

The movement towards locally produced goods is nothing new, but the level of engagement with local economies during the COVID crisis demonstrates a notable consumer shift in loyalty towards community businesses.

Local 130

Local Community Consumer Crisis 130

Agility PR Solutions

DECEMBER 12, 2021

While many companies shared messages about staying safe at home, some brands like the David Suzuki Foundation found more creative ways to engage with their community in such a distressing global crisis. The post Media monitoring during a global crisis: 6 best practices appeared first on Agility PR Solutions.

Crisis 157

Crisis Media Creativity Community 157

Cision

SEPTEMBER 22, 2015

If media relations is an arm of public relations, community management is another. A community grows your reach and influence. If those people like you and what you have to say, the community and loyalty grows. If those people like you and what you have to say, the community and loyalty grows. Where is it found?

Community 120

Community Guidelines Crisis Communications Instagram 120

Onclusive

AUGUST 22, 2017

Crisis Communications. If this year’s PR boo-boos didn’t show us the importance of having crisis communications strategies in place, we’re not sure what will. Reputation management and crisis communications are not an airbag that goes off when something bad happens; they are a seatbelt your brand should always wear. .

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Media Training Crisis Communications Conference Corporate 397

PRSay

OCTOBER 16, 2024

“That’s all we are is our stories,” said Grammy-winning artist Melissa Etheridge in conversation with PR and crisis communication strategist Molly McPherson, APR, at today’s General Session of PRSA’s ICON 2024 in Anaheim, Calif. You just keep being who you are… The most powerful thing our community did was to come out.”

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Crisis Communications Interviews Crisis Community 166

5W PR

NOVEMBER 27, 2024

Crises, whether stemming from natural disasters, economic downturns, or public health emergencies, bring devastating consequences for individuals, businesses, and communities. Digital PR plays a vital role in crisis management by equipping organizations with tools to communicate effectively, reach a wider audience, and build trust.

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Crisis Communications Crisis Management Crisis Digital PR 78

Stephen Waddington

MARCH 29, 2020

I’m muddling through the COVID-19 crisis, just like you, but I am starting to think about what might come next. Is it possible to have a good crisis? Work has gone virtual and in our personal lives people have sought to connect by building virtual communities. The BBC and NHS have both stepped up to the crisis.

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Crisis Government Privacy Sports 167

Stephen Waddington

NOVEMBER 10, 2021

A thank you letter to the PRCA and the Socially Mobile community. The importance of humanity and community are two important lessons for me following the COVID-19 crisis. Socially Mobile opens for applications today. Thanks to the PRCA for the Mark Mellor, Outstanding Contribution Award.

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Mobile Community Education Government 143

PR for Anyone

MARCH 20, 2024

By providing practical tools and resources through KEYS 365’s community-based classes, her goal is to empower individuals to intervene early and effectively to support one another. This makes suicide prevention accessible to even the busiest professionals, students, and community members. About KEYS 365: KEYS 365 is a 501c3 nonprofit!

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Education Crisis Community Resources 130

PRSay

MAY 15, 2024

For more articles on crisis management, please check out the May 2024 issue of Strategies & Tactics. The “Stealing Thunder Theory” of crisis communications has been a critical tool for PR counselors for decades. That said, the communications world today is intensely disrupted. It makes sense.

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Crisis Crisis Management Crisis Communications Journalism 140

Agility PR Solutions

JUNE 9, 2022

This team has one of the most important roles because it’s the touchpoint for your customers and the community at large. The post Crisis PR: 5 tips for preparing your team for data security breaches appeared first on Agility PR Solutions. This extends to your PR team. Here are five tips for […].

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Crisis Data Employee Community 148

5W PR

JANUARY 24, 2025

PR professionals now manage an intricate mix of content creation, community management, and crisis response across platforms like TikTok, Instagram, and LinkedIn. Successful crisis management requires preparation, monitoring, and swift action. PR teams need established response protocols and clear communication channels.

Social Media 109

Social Media Branding Brand Crisis Management 109

PRSay

DECEMBER 3, 2024

Is your point that your employees give back to the community? Focus on questions that go to: Moments of pain Moments of change Moments of crisis Moments of decision Because that’s where the stories are. Is your point that you help your clients solve big business problems? Find a story. Find a story. Find a story.

Case Study 146

Case Study Interviews Newspapers Employee 146

Stephen Waddington

APRIL 10, 2020

These are the heroes of the crisis. It’s trying to work from home and run businesses during a crisis. Hyper connectivity is exhausting The isolation of lockdown has seemingly created a need for connection in our networks and communities. Mad cow crisis as a signpost to the future? 8,000 people have died in the UK.

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Crisis Exercises Tourism LinkedIn 136

Remote PR Jobs

MARCH 26, 2025

Beyond networking, these associations provide professional development opportunities focused on PR strategy, crisis communications, media strategy, and reputation managementessential skills for any freelancer looking to stand out.

Communications 149

Communications LinkedIn Crisis Communications Reputation 149

Deirdre Breakenridge

JULY 28, 2014

Determine the best time of day to review and answer emails (unless it’s an emergency or crisis situation) and you will realize you’re saving an hour or more that can be put to much better use. #2: Your online communities will be there even when you step away to get things done. 2: Get over FOMO (Fear of Missing Out).

Meeting 341

Meeting Interviews Software Energy 341

5W PR

JANUARY 22, 2025

Social media amplifies both positive and negative messages, making swift, strategic crisis management more critical than ever. Building Your Crisis Response Foundation A strong crisis management strategy starts long before any issues arise. Start by acknowledging the issue and sharing what you know.

Crisis Management 78

Crisis Management Crisis Crisis Communications Training 78

Presspage

MARCH 2, 2021

A whopping 7 out of 10 business leaders say to have experienced at least one crisis between 2014 and 2019 ( PWC ). After 2020, most businesses will be well aware that a crisis, whatever its nature, is just a natural part of running a company in an extremely interconnected, hyper-informed world.

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Crisis Software Crisis Management Crisis Communications 148

ImPRessions - Crenshaw Communications

AUGUST 4, 2022

I’ll flesh out strategies in my next post, but the steps toward cancel club redemption are similar to any reputation crisis playbook – but on steroids. No one can predict the nature or severity of a reputation crisis, but most brands understand their own vulnerabilities and social communities.

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Construction Social Media Crisis Reputation 385