5W PR

NOVEMBER 21, 2024

Brands can also rely on social platforms for user-generated content.Encouraging customers to share experiences through photos, reviews, and videos, fostering a sense of community and authenticity. Then, there’s crisis management, where engaged customers appreciate the brand’s transparency and empathy.

Brand 78

Brand Branding Storytelling Employee 78

5W PR

FEBRUARY 22, 2025

Through strategic communication and targeted outreach programs , PR helps build trust and understanding between defense tech organizations and the communities they serve. Making Complex Defense Technologies Accessible to the Public PR professionals face unique challenges when communicating about defense technologies.

Publicity 78

Publicity Privacy Technology Ethics 78

5W PR

FEBRUARY 17, 2025

However, with a structured approach focused on transparency, communication, and meaningful change, businesses can recover and even emerge stronger. This guide outlines key steps to restoring trust and rebuilding a brands reputation through crisis management and PR. This may include refunds, discounts, or free services.

Crisis 78

Crisis Brand Branding Case Study 78

Melissa Agnes

OCTOBER 19, 2014

Bill and I go into detail of what should be happening internally in every hospital across the country – and the world – including what their responsibility is versus what the CDC’s responsibility is in addressing, preparing for and actively managing this crisis.

Crisis 248

Crisis Government Crisis Communications Crisis Management 248

Reputation Us

OCTOBER 27, 2020

Want to know how your nonprofit organization is viewed in the community; by those you serve, by donors, by stakeholders? Does your organization want to be the lucky winner of six months’ worth of reputation management pro bono work for your organization? An actionable 2021 reputation management plan.

Nonprofit 148

Nonprofit Reputation Crisis Management Crisis 148

Cision

AUGUST 30, 2016

A few years ago, many of us would not have envisioned a world where Twitter, Facebook Live and large-scale community gatherings would have such an impact on the way crises develop. Yet, this is our world today and our “new normal” as communicators and crisis management teams. This isn’t the Communications Only Club.

Crisis 220

Crisis Crisis Communications Crisis Management Exercises 220

Onclusive

JANUARY 14, 2021

Building an impactful communications team. Communications is a highly strategic function that supports the growth of your entire organization by nurturing and enhancing how your brand is perceived internally and externally. Most communication-savvy C-level executives feel that they are personally responsible for this function.

Communications 195

Communications Corporate Measurement Reputation 195

Prohibition

DECEMBER 13, 2021

This is where crisis management comes in. Crisis management is the reaction to an unexpected event that could have long lasting consequences on the organisation’s finances or reputation. Crisis management is not preventing a crisis, but rather managing an existing crisis.

Crisis Management 62

Crisis Management Crisis Financial Reputation 62

Melissa Agnes

APRIL 11, 2018

Facebook is now being hounded by congress and presented with class action lawsuits for their lack of effectively managing this issue throughout the years. An issue that was their responsibility and duty to manage, as Zuckerberg openly realizes. You can order your copy of Crisis Ready , here.

Crisis 160

Crisis Crisis Management Policies Privacy 160

Melissa Agnes

MARCH 31, 2015

Even Wikipedia themselves have a call to action asking the scientific community to help mitigate this risk: “… there is an increasing need for the scientific community to engage with Wikipedia to ensure that the information it contains is accurate and current.” ” Mitigating the Wikipedia risk.

Wikipedia 160

Wikipedia Industry Healthcare Crisis Management 160

Prohibition

JANUARY 7, 2022

Crisis management is something every company needs to implement as part of its business processes. Without a documented plan, how would you handle a crisis? If you think you could never be the victim of a crisis, think again. How do you define crisis management? A successful crisis plan is proactive.

Crisis Management 62

Crisis Management Crisis Reputation Financial 62

Reputation Us

AUGUST 1, 2016

Similarly, a key thing to remember with PR is that you will someday face a crisis or receive negative publicity. Communicating Internally. If we think of a colony as a community, working in many ways like a company, one bee’s sting works something like a fire alarm going off. Honor the honey.

Crisis Management 60

Crisis Management Crisis Crisis Communications International 60

Prowly

FEBRUARY 28, 2025

It helps manage brand perception by ensuring the brand is positioned positively in the media, helping customers feel confident about associating with and recommending it. It supports crisis management because advocates often come to a brands defense during crises, countering negative press with their positive experiences.

Brand 104

Brand Branding Employee Case Study 104

Wadds Inc.

JULY 8, 2024

Timothy Coombs is best known as a practitioner-turned-academic for developing Situational Crisis Communication Theory (SCCT). The theory has influenced crisis management planning and response over the past decade and inspired a generation of researchers to test and build on the work empirically.

Crisis Communications 116

Crisis Communications Crisis Communications Crisis Management 116

PRSay

MARCH 16, 2020

What follows are basic guidelines and resources that PRSA members can use to initiate and support factual conversations in your community and with your internal and external audiences.

Crisis 218

Crisis Communications Publicity Resources 218

PRSay

JANUARY 26, 2021

This includes the way messages were shared with the internal constituents of the U.S. Learning from the crisis. It is in this crucial management and retrospect of the crisis that we find the learnings and key takeaways that strengthen us and our teams. Photo credit: julian leshay /shutterstock ].

Crisis Communications 166

Crisis Communications Crisis Communications Leadership 166

5W PR

OCTOBER 1, 2024

PR transcends its traditional role in crisis management in today’s competitive landscape. PR can profoundly shape brand perception through crisis management—effective crisis communication to mitigate damage from negative events and restore trust.  Nonetheless, its strategic significance is immense.

Brand 88

Brand Branding Crisis Management Crisis Communications 88

Melissa Agnes

JUNE 14, 2018

If you’ve been following my work for a while, you may remember my Crisis Intelligence Podcast which currently sits at 60 interviews with leaders from around the world, discussing their lens and experience when it comes to crisis management and preparedness. versus a 3-minute crisis ready video)?

Crisis 110

Crisis Crisis Management Case Study Video 110

Bianchi Biz Blog

APRIL 29, 2024

Joanne Chan, founder and managing director at LBS Communications The information in this post originally appeared on Public Relations Global Network’s blog. We are pleased to share the next post in a series of in-depth profiles of key international markets written by one of our PRGN partners.

Marketing 92

Marketing Local Crisis Management International 92

Reputation Us

SEPTEMBER 18, 2023

Law enforcement leaders will learn the importance of “playing offense” with their police department’s reputation, as well as learn critical preparation skills to “play defense” and communicate effectively during a crisis. RepUs is a national corporate reputation management and crisis response firm.

Reputation 158

Reputation Crisis Course Corporate 158

Melissa Agnes

MARCH 12, 2020

We must take the leadership position and let our customers know that we are putting their safety and the safety of our communities first. Another challenge is crafting the right questions and responses to our international customers, while not having full context into their regional situations.

Crisis 130

Crisis Crisis Management Tourism Resources 130

5W PR

OCTOBER 11, 2023

Joining PR associations Consider joining PR associations such as the Public Relations Society of America (PRSA) or the International Public Relations Association (IPRA). Global and international PR networks Networking isn’t confined to local or national boundaries. These organizations offer networking opportunities and resources.

Publicity 103

Publicity International Internal Resources 103

PRSay

NOVEMBER 27, 2023

Today, she is the s enior PR manager of global media relations at Amazon. 16, she shared her international perspective to students in a session titled “Diverse Roots, Universal Impact: Humanizing Reputation and Crisis Communications.” ” Beforehand, Agrait talked with PRsay about crisis management.

Crisis Communications 128

Crisis Communications Crisis Communications Crisis Management 128

Melissa Agnes

FEBRUARY 3, 2015

You wanna know what real crisis communication pros do? They understand that crisis prevention is the best form of crisis management. In each type of crisis scenario (which you identified in step 1 above), who are the key stakeholders (both internal and external) that you need to communicate with?

Crisis Communications 169

Crisis Communications Crisis Communications Crisis Management 169

PRSay

MARCH 6, 2020

Organizations are continuing to examine how their employees, operations, stakeholders and communities may be impacted. Stansell said there are several tactics that communications professionals should use for reaching key stakeholders, including emails, internal memos, conference calls and social media.

Communications 212

Communications Employee Crisis Policies 212

Deirdre Breakenridge

AUGUST 21, 2015

If you’re in PR, then chances are it’s because the company needs brand awareness, reputation / crisis management, or community, media, financial / analyst or government relations to name a few areas of expertise. Think about the challenges and why you’re called to the table. Have examples (the tangibles) ready.

Company 150

Company Meeting Crisis Management Government 150

Deirdre Breakenridge

AUGUST 21, 2015

If you’re in PR, then chances are it’s because the company needs brand awareness, reputation / crisis management, or community, media, financial / analyst or government relations to name a few areas of expertise. Think about the challenges and why you’re called to the table. Have examples (the tangibles) ready.

Company 150

Company Meeting Crisis Management Government 150

5W PR

OCTOBER 10, 2024

For example, a boutique hotel might share the founder’s passion for design and hospitality, while a luxury resort could highlight its commitment to sustainability and community engagement.  Crisis Management Even the most successful brands can face challenges.

Consumer 78

Consumer Brand Branding Crisis Management 78

The Hoyt Organization

FEBRUARY 13, 2025

Micro-Influencers: Engage niche communities with highly relevant health topics 8. Measure Performance & Plan for Crisis Management Track Metrics: Monitor media impressions, website traffic, social engagement, and sentiment analysis. product recalls or data breaches).

Healthcare 52

Healthcare Strategy Publicity Storytelling 52

Melissa Agnes

OCTOBER 19, 2014

Bill and I go into detail of what should be happening internally in every hospital across the country – and the world – including what their responsibility is versus what the CDC’s responsibility is in addressing, preparing for and actively managing this crisis.

Crisis 100

Crisis Crisis Management Government Crisis Communications 100

PRSay

APRIL 8, 2020

“Leaders should be trying to put themselves in the shoes of others to consider how the current situation might be affecting them,” says Stansell, chief communications officer for Children’s of Alabama , the pediatric health system based in Birmingham. Leading teams from afar.

How To 193

How To Crisis Employee Resources 193

Reputation Us

NOVEMBER 12, 2021

Enhance, advance, and protect your nonprofits valuable reputation, thereby building and keeping trust within the communities you serve. The six-month collaboration includes: An assessment of the nonprofit’s current reputation internally (e.g., An actionable 2022 reputation management plan.

Reputation 78

Reputation Nonprofit Crisis Management Training 78

Sword and the Script

DECEMBER 20, 2022

And, given the vast amount of time I pour into writing about PR technology , I’m really pleased with the long list of contributions from the PR technology vendor community. a) Many community newspapers going away and hopefully still being available in some kind of online format. Internal comms takes center comms stage in hybrid work.

Marketing 213

Marketing Content Marketing Data Social Media 213

Melissa Agnes

JANUARY 11, 2015

Within this episode of The Crisis Intelligence Podcast, Dan and I dive into the specific strategies that the NWS uses to communicate with their community in times of emergency. The NWS’s strategy for dealing with doomsday photos that tend to go viral in natural disasters and put people in panic mode.

Crisis Communications 100

Crisis Communications Crisis Strategy Wireless 100

Stephen Waddington

JUNE 23, 2020

In any normal year, this week would see the start of the Cannes Lions International Festival of Creativity. There's no need for industry awards for at least 12 months. I've written up the winners across all categories. Creative, marketing and PR industry events have either been postponed or moved online for at least 12 months.

Creativity 78

Creativity Industry Crisis Management Sports 78

5W PR

OCTOBER 9, 2024

Crisis communication is all about managing negative publicity and responding to crises. Internal communication fosters positive relationships within an organization. Through investor relations PR, professionals communicate with investors and shareholders.

Marketing 78

Marketing Engineering Crisis Communications SEO 78

Reputation Us

JUNE 15, 2022

RepUs methodically takes a “fresh eye” and unbiased assessment of your reputation both internally (e.g., executives, managers, staff, customers) and externally (e.g., community, partners, media, social influencers).

Reputation 146

Reputation Nonprofit Crisis Training 146