Melissa Agnes

OCTOBER 22, 2014

Some of the most important and rewarding work I do is in helping the public service sector, be it police agencies, fire departments, cities and municipalities, hospitals, emergency management departments and others, better plan and prepare for a crisis or emergency situation. Crisis Management Resources In the News' Register now!

Conference 228

Conference Social Media Crisis Crisis Management 228

5W PR

FEBRUARY 22, 2025

Through strategic communication and targeted outreach programs , PR helps build trust and understanding between defense tech organizations and the communities they serve. Making Complex Defense Technologies Accessible to the Public PR professionals face unique challenges when communicating about defense technologies.

Publicity 78

Publicity Privacy Technology Ethics 78

Stephen Waddington

NOVEMBER 10, 2021

A thank you letter to the PRCA and the Socially Mobile community. The importance of humanity and community are two important lessons for me following the COVID-19 crisis. Thank you to the practitioners that are helping define and develop our governance. Socially Mobile opens for applications today.

Mobile 143

Mobile Community Education Government 143

Melissa Agnes

NOVEMBER 4, 2014

As I’ve said often , there are two crises within the Ebola crisis: The Ebola crisis itself; and. This is a problem for both the Ebola crisis and Fearbola. to work in collaboration with their respective municipalities and local government agencies to prevent and control Fearbola within their community.

Healthcare 221

Healthcare Education Crisis Crisis Communications 221

Melissa Agnes

OCTOBER 28, 2014

Canada suffered two terrorist attacks last week and, though there is some criticism out there around certain aspects of the way officials communicated in this crisis, I would like to highlight what has made me most proud. The rules of crisis management and crisis preparedness apply here. CanadaStrong, never defeated.

Case Study 216

Case Study Crisis Government Crisis Management 216

Stephen Waddington

JULY 16, 2021

I worked as part of a team of professional marketing and communications associations on behalf of the Government Communication Service at the outset of the crisis. The COVID-19 Communications Advisory Panel report records the impact of the pandemic on communications professionals.

Publicity 199

Publicity Government Crisis Employee 199

Melissa Agnes

SEPTEMBER 12, 2014

This week I’ve been trying to jam two work weeks into one as I’ll be traveling to the middle east next week – Dubai to be precise – to speak to healthcare delegates at a GCC government conference. From The Crisis Intelligence Blog. The Value of a Crisis Simulation. Crisis Management Resources'

Crisis Management 191

Crisis Management Crisis Healthcare Customer Service 191

PRSay

NOVEMBER 18, 2021

According to the report, leadership from every sector and institution in our society “is our only way out of this crisis. To reduce information disorder, the report advocates rules be instituted that “govern the decisions and behavior of information platforms and propagators.” And yet it is sorely missing.”. A constant churn.

Social Media 190

Social Media Report Media Government 190

Melissa Agnes

JANUARY 27, 2015

There is currently a huge divide between police officers / agencies and the communities they serve. His goal and his passion is in helping police agencies leverage social media to communicate effectively with their communities. TCIP #011 – Discussing The #Ferguson Crisis with Tim Burrows. https://s3-us-west-2.amazonaws.com/melissaagnesinterviews/Episode_4_The_Police_Podcast_With_Melissa_Agnes.mp3.

Community 100

Community Crisis Crisis Management Crisis Communications 100

Stuart Bruce

OCTOBER 30, 2014

Stuart Bruce speaking at the IATA Crisis Communications in the Social Media Age conference. (c) This morning I gave a keynote at the global ‘Crisis Communications in the Social Media Age’ conference in Istanbul. We’ll look at ethics and governance. In democracies governments answer to the people.

Crisis Communications 148

Crisis Communications Transportation Conference Social Media 148

Stephen Waddington

MAY 4, 2021

The crisis has accelerated many of the changes already underway in media, public engagement, and organisational communication, such as the role of communication as a strategic management function and a more human approach to communication by CEOs and management teams.

Publicity 197

Publicity Government Corporate Financial 197

Stephen Waddington

MAY 9, 2020

Organisations typically have one of two responses to a crisis: they either go silent or they over communicate. You’ll have observed examples for yourself during the COVID-19 crisis. The crisis has led to a massive shift to digital communications as organisations pile into email, social and web.

Branding 157

Branding Brand Travel Crisis 157

Prohibition

JANUARY 17, 2022

Social media is an increasingly important element in a successful crisis management approach. With the recent increase in the use of social media in crisis situations, organisations across all sectors need to understand the benefits of incorporating it into their crisis plan. What is Crisis Management?

Crisis Management 118

Crisis Management Social Media Crisis Media 118

PRSay

DECEMBER 2, 2020

When two of Boeing’s new 737 MAX passenger jets crashed within five months of each other in late 2018 and early 2019, killing a total of 346 people in Ethiopia and Indonesia, the company faced the worst crisis in its 100-year history. As for the legal team, that’s always a push and pull, whether you’re managing a crisis or an everyday issue.

Crisis Management 107

Crisis Management Crisis Crisis Communications Airlines 107

Stephen Waddington

MAY 19, 2020

The CIPR, #FuturePRoof, PRCA and Provoke Media have all polled the PR industry throughout the COVID-19 crisis. Investment and financial performance will drive the economic recovery, but this will need to be balanced with Environmental, Social, and Governance (ESG) performance. Photo by domin_domin/iStock / Getty Images.

Government 151

Government Crisis Energy Community 151

The Stalwart Blog

SEPTEMBER 6, 2019

For me, I’m as interested in how the PR people for emergency management, law enforcement and government communities are going to respond to this one. In any sort of crisis situations, communications get compromised or at least gets strained.

Crisis 79

Crisis Government Community Resources 79

Melissa Agnes

DECEMBER 21, 2014

Welcome to episode #029 of The Crisis Intelligence Podcast, with Melissa Agnes, Captain Chris Hsiung, Tim Burrows and Louis Hayes. Law enforcement, as an industry in the United States in particular, is in the midst of a major crisis. This episode of The Crisis Intelligence Podcast discusses: What really went wrong and when it started.

Crisis 100

Crisis LinkedIn Twitter Crisis Management 100

5W PR

JANUARY 1, 2023

Investing in CSR can help companies develop a corporate reputation, and attract customers while protecting businesses from any damage to their reputation, as well as helping them recover faster after a PR crisis. This is a great way for companies to give back to their communities and customers that have supported the business in the past.

Reputation 158

Reputation Corporate Policies Ethics 158

Reputation Us

JUNE 15, 2022

Environmental, social and governance (ESG). ReputationUs partners with businesses and nonprofits across the country to help companies manage their reputation by preparing for and mitigating damage from a crisis; training executives; and supporting public relations efforts. community, partners, media, social influencers).

Reputation 146

Reputation Nonprofit Crisis Training 146

5W PR

AUGUST 16, 2020

The acceleration of social media has added to the challenges of crisis communications, an impact that a Pentland Analytics study says has doubled the impact on shareholder value. For the pandemic, there may be several, including customers, employees, shareholders, vendors, the community, and unions. Priority One. Be prepared.

Crisis Management 88

Crisis Management Social Media Crisis Communications 88

5W PR

SEPTEMBER 9, 2024

A crisis can erupt unexpectedly and escalate rapidly, often damaging a company’s reputation if not handled effectively. PR crisis management is crucial in mitigating the impact and restoring public trust.  Honesty is paramount in crisis management. Swift action is imperative.

Crisis 78

Crisis Crisis Management Crisis Communications How To 78

Stephen Waddington

JULY 1, 2021

The case for Corporate Digital Responsibility CDR is a broad set of responsibilities related to the application and management of data and digital technologies that has emerged as a critical risk issue for boards in light of high-profile failures in data and digital governance, regulatory issues and data breaches.

Corporate 141

Corporate Report Privacy Government 141

Onclusive

NOVEMBER 8, 2023

Crisis Communications There were some serious PR blunders in 2020. If those PR boo-boos didn’t show us the importance of having a crisis communications plan in place, we’re not sure what will. As a result, we’re seeing PR professionals take a much more proactive role in establishing positive community relations.

Training 195

Training Media Training Crisis Communications Reputation 195

PR Matters

APRIL 21, 2016

Because reputation impacts―and is influenced by―many different factors, PR’s relationship-building must be multiple, inclusive and comprehensive [ Tweet Quote ] These include―but are not limited to―the media, employees, communities (on and offline), customers, investors, potential clients, government bodies, and institutions.

Reputation 165

Reputation Public Affairs Advertising Advertising 165

ImPRessions - Crenshaw Communications

DECEMBER 6, 2019

We seem to be in a crisis of confidence. Where individual governments have failed, some companies have taken action. According to Andrew Steer of World Resources Institute commented, “In many cases, the private sector and subnational actors are moving faster than national governments.” According to Gallup, only the U.S.

Leadership 156

Leadership Corporate Energy Government 156

PRSay

AUGUST 8, 2022

In surveys, investors and professionals expect businesses to partner with the government to manage and overcome crises and major social changes. Lots of clients do crisis-preparedness planning. They’ve got a crisis plan on the shelf. Communication connects all of those things. They’ve done some mockup situations.

Employee 178

Employee Survey Policies Corporate 178

Stephen Waddington

MAY 27, 2020

Koray Camgoz, the PRCA's head of communications and marketing, shares a vision of collaboration and community as the PR industry heads towards COVID-19 recovery. The crisis shone a harsh light on the privileges we’ve taken for granted; from healthcare to food security. By Koray Camgoz. Let’s start with the bad.

Crisis 107

Crisis Government Healthcare Community 107

Stephen Waddington

SEPTEMBER 29, 2021

It’s an overview of industry issues as discussed by my community of practice. I started an online community of practice at the outset of the pandemic. There are some topics that come up time and time again in the community. This is my CommsHero presentation. Good afternoon. It’s good to meet you. It’s full of industry goodness.

Industry 153

Industry Publicity Agency Community 153

NewsWhip

MAY 8, 2020

These included mental health broadly, how COVID-19 has impacted mental health conversations, and who has been stepping up to help people with their mental wellbeing in a time of crisis. . The Canadian government in particular initiated a number of highly engaged programs of support. . Let’s begin with the broad narratives. .

Branding 142

Branding Brand Exercises Healthcare 142

Ethical Voices

OCTOBER 28, 2024

Today, I’m truly proud to say that we are recognized for our commitment to ethical communications. And through all our activities and our reputation, we have not only set standards for our industry, but have also educated the business community, which is very valuable for us. How are you helping your 100 employees?

Ethics 53

Ethics How To Crisis International 53

PRSay

JULY 14, 2020

Would they be applying for government assistance programs? Here are some of the ways transparency plays a major role, whether you’re a PR or marketing organization, a major conglomerate or a community business: Transparency within your team. How would they plan for the pandemic? What was their business able to withstand?

System 158

System Community Social Media Employee 158

Melissa Agnes

OCTOBER 28, 2014

Canada suffered two terrorist attacks last week and, though there is some criticism out there around certain aspects of the way officials communicated in this crisis, I would like to highlight what has made me most proud. The rules of crisis management and crisis preparedness apply here. CanadaStrong, never defeated.

Crisis Management 100

Crisis Management Crisis Government Community 100

Cision

OCTOBER 20, 2016

One based on research that showed why CEOs should be on Twitter to benefit investor perceptions and the second on why brands invest in building trust through shared community action based on a conference presentation by Coca-Cola Chief Sustainability Officer Bea Perez. A crisis in trust. Deliver on your promises.

Conference 120

Conference Internal International Community 120

PRSay

OCTOBER 21, 2019

There’s a real ripple effect in communications and how you tell a story,” said Acker, who moderated the crisis keynote panel on Sunday afternoon at the PRSA 2019 International Conference in San Diego. Communities were at the center of everything we did,” she said. Be kind and be authentic.”. We are in this together.

Conference 104

Conference Crisis Community Internal 104

Melissa Agnes

OCTOBER 22, 2014

Some of the most important and rewarding work I do is in helping the public service sector, be it police agencies, fire departments, cities and municipalities, hospitals, emergency management departments and others, better plan and prepare for a crisis or emergency situation. How to position your agency as a social media influencer.

Conference 100

Conference Social Media Media Crisis 100

Cision

APRIL 13, 2016

says it’s more important to add value with your crisis communication than to try and spin the issue. In this interview, he shares the steps your brand should take when a crisis arises, how to use social media in your crisis communication plan and why you need to avoid cliché statements when dealing with crises.

Crisis Communications 120

Crisis Communications Crisis Social Media Reputation 120

Melissa Agnes

NOVEMBER 4, 2014

As I’ve said often , there are two crises within the Ebola crisis: The Ebola crisis itself; and. This is a problem for both the Ebola crisis and Fearbola. to work in collaboration with their respective municipalities and local government agencies to prevent and control Fearbola within their community.

Healthcare 100

Healthcare Education Crisis Management Crisis 100