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In today’s interconnected world, hotels face the challenge of crafting campaigns that resonate with diverse audiences across the globe. The key lies in striking the right balance between local and global strategies by working with a hotel digital marketing agency. Develop a unified brand voice, messaging, and visual identity.
Digital marketing has revolutionized the way hospitality brands engage with consumers. From luxury hotels and boutique chains to smaller bed-and-breakfasts and online booking platforms, the hospitality industry has embraced technology to enhance the guest experience and capture the attention of travelers.
The hotel industry is experiencing a significant transformation driven by the growing importance of sustainability. As environmental consciousness becomes a priority for both businesses and consumers, hotels are re-evaluating their conservation practices to align with these new expectations.
Many are using digital travel technology, a trend that is changing the way consumers interact with airlines, hotel chains and other companies. While many airlines and hotels have created booking apps, those apps have not caught on. One thing consumers are using apps for is in-travel processes, such as boarding airplanes.
Influencer marketing may not be just a passing trend for hotels. Consumers enjoy the convenience of logging into their social media accounts and getting personal recommendations from their friends, family, and social media celebrities. Hotels should take advantage of such trends so that they can remain relevant.
Do you know if anyone is consuming your content, and if so, how much and for how long are they reading it? Engagement: You’ve got press coverage — now what? To see these best practices in action, join Onclusive for the Demystifying PR Measurement webinar on March 30th.
While many of the legacy consumer-facing auto shows around the globe have lost some of their luster with the industry and media, CES continues to grow in importance and relevance for vehicle manufacturers, component suppliers and mobility tech providers. The airport, airlines, hotels and rideshare companies – they are all short-staffed.
When it comes to choosing a hotel group for travel accommodations , there are two options to consider. Those two are mass-market hotel groups and boutique hotel groups. Mass-Market Hotel Groups Mass-market hotel groups are known for their extensive global presence.
But after a few classes, I had to drop out due to a work project that was consuming all my time. The exam started early, so I decided to book a hotel room the night before, not wanting to botch my chances with any delays on the road. Finally, I found one in a no-frills hotel. Making the time.
And the biggest of these events – like the Cannes Advertising Festival, the Consumer Electronics Show, or the E3 Expo, attract equally high-profile media. Planning your meeting around a meal, or offering refreshment in a private room at your booth or hotel is often a good idea. . Make every step as painless as possible.
Voice is evolving from an interface to a distinct channel according to the Voice Consumer Index. Data on the adoption of voice technologies by consumers is hard to find. That has changed thanks to the Voice Consumer Index published by Vixen Labs in partnership with the One Voice Network. Voice has high levels of awareness.
Authenticity Gen Z consumers value authenticity and transparency in the brands they consume. Sustainability Sustainability is an essential factor when marketing to Gen Z consumers, who are more concerned about the environment and sustainability practices. Wine brands can appeal to Gen Z consumers by supporting social causes.
Guests could explore the beaches of Maui or the streets of London from their hotel rooms, creating lasting emotional connections with the brand. This approach has proven particularly effective for brands targeting younger, tech-savvy consumers.
Consumers interact much differently with travel and hospitality providers now than in years past, and those providers are beginning to notice the increasing dependency on mobile devices to quickly get information. While most hotels and airlines have yet to adopt wearable technology, one major brand has: Disney. Wearable Technology.
Cision CMO Chris Lynch echoes a similar sentiment – consumers should dictate influencer and outreach strategies, so that we’re communicating the right message at the right time to the right audiences. Like #2, keeping the consumer at the forefront of your planning does more benefit to your brand than harm. 5) Be truthful.
In the competitive realm of hospitality PR plays a crucial role in shaping consumer perceptions. Crafting compelling narratives about a brand’s history, values, and unique selling points connects with consumers on an emotional level. A well-executed PR strategy can elevate a brand from obscurity to a sought-after destination.
If you’ve ever stayed at any Ritz-Carlton hotel, you know just how terrific they are. They had Q-tips (most hotels don’t)! What terrific public relations ambassadors they are for the hotel. The RC is a top-notch hotel chain, and I imagine they get terrific media placements, et al. The bathroom! I mean, think about it.
Consumer spending is taking flight, and travelers are eager to rediscover the world after a period of grounded dreams. Local Partnerships Partner with local businesses, restaurants, hotels, and activity providers to offer exclusive deals and packages. The answer lies in understanding the evolved traveler.
Retirees, and older consumers in general, are an enormous and growing market, becoming increasingly interested in travel and recreation opportunities. While many marketing efforts tend to focus on younger consumers, major buying power is held by their parents—and grandparents. This is the time to try new things, travel and explore.”.
M Live combines the worlds of data and creative, and their efforts have enabled Marriott to attract and engage consumers around the globe. . The NewsWhip screen serves as a backdrop with select insights that are shared on a daily and weekly basis with both our hotels and brands. Work from anywhere” search on NewsWhip Spike.
Emotional connections are hard to find, and a brand who brings themselves down to the same level of their consumers will find an abundance of success. . View this post on Instagram A post shared by Marriott Hotels & Resorts (@marriotthotels). Upgrade evergreen content.
Perhaps the two advantages that organic Instagram posts have are that content consumption is much faster relative to Facebook (you can “consume” and engage with visual content faster than written posts), and that contextual hashtagging can give you additional targeted discovery.
Image: CES / Consumer Technology Association. Gary Shapiro, president and CEO at Consumer Technology Association (CTA), which hosts the event, recently said that excitement is building, as CTA is expecting attendance to surpass 100,000 people. An auto show within a consumer electronics show.
Hotel Chain Drinks From the Fountain of Youth. European hotel chain Warner Leisure has a core audience of older, even elderly, travelers with healthy incomes. But local caffeine purveyors claimed victory for raising the visibility of indie options and reminding consumers that they have a choice.
Patagonia, a smaller, privately owned company, has earned a loyal customer base by making good products, but its communications has also played a big role in engaging consumers. When brands like these take a stand on social issues, they are humanized, making it easier for like-minded consumers to engage.
” If you’ve ever stayed at any Ritz-Carlton hotel, you know just how terrific they are. They had Q-tips (most hotels don’t)! What terrific public relations ambassadors they are for the hotel. The RC is a top-notch hotel chain, and I imagine they get terrific media placements, et al. The bathroom! Public relations.
Now, talk to us about people who have the flight reservations and maybe the hotel is cancelled. Because, you know, there are people that are staying at some of these resorts that can’t get home from Florida and they’re still having to pay for food and, you know, the hotel stays and things like that.
The event was sponsored by Intercontinental Hotels and Bacardi , and the publicized goal was to choose a signature specialty cocktail that will be showcased in the hotels next year. The hotel chain’s goal was fairly clear to me from the outset. It was held at Bacardi headquarters, not far from my office.
Brands fiercely compete for attention, inundating consumers with messages and promises. In an age of digital overload, consumers crave authenticity and genuine interactions. That satisfied guest who received exceptional service at a hotel might leave a glowing review on TripAdvisor or share their experience on social media.
Klick Communications’ campaigns are designed around research and insight into the consumer, rather than focused on one-off media placements. . The consumer landscape is constantly evolving, and, in turn, hospitality and lifestyle brands need to stay ahead of the intersection of technology and trends. . How can they overcome them?
Part of the appeal of these in-flight comedic performances is that they suggest that a company’s external marketing campaign might actually carry over to the traveler’s real world experience inside the plane or at the hotel. Hilton Hotel & Resorts’ "Vacationitis" PR Campaign.
First Shkreli raised consumer ire by increasing the price of antimalaria drug Daraprim by more than 5,000 percent. Top execs were accused of spending millions on parties, hotels and travel. Drug company CEO suffers public outrage. It tarnished the reputation of one of the most revered veterans’ groups.
I understand Golin was recently chosen to handle consumer PR for Kraft Heinz Company’s UK brands. Building a chocolate hotel in Paris in 30 degrees Celsius heat was a memorable challenge! The best part of my job is that no two days are ever the same, and I get to work with the most brilliant and inspiring people in the business! .
Whether you practice B2B tech or consumer lifestyle PR, there’s a good chance you’ve experienced your share of terrible tales. We’re talking about situations where things go awry and you’re left wondering how you’re going to make it out alive. “Sometimes your total obliviousness just blows my mind.”
Alicia has been an advocate of using consumer-generated content (UGC) in the PR and marketing mix for the last ten years. That’s followed by cars (54%), major appliances (53%), mobile phones (46%), hotels (45%), and travel plans (40%). Marketers understand consumers trust social content from others like them. comScore).
Alicia has been an advocate of using consumer-generated content (UGC) in the PR and marketing mix for the last ten years. That’s followed by cars (54%), major appliances (53%), mobile phones (46%), hotels (45%), and travel plans (40%). Marketers understand consumers trust social content from others like them. comScore).
When Mexican vacation and hospitality company Original Group invested $54 million to relaunch Temptation Cancun Resort, one of the first hotels in Cancun, in December 2017, the company engaged Newlink for a 22-month communications campaign.
You need to take a step back and assess your goals, as well as your consumers’ goals, and find out how your content marketing can fulfill them both. At the end of his keynote speech, David revealed that Joe and Alice were none other than the founders of the Marriott hotels. Marriott’s Background Story. Jay Baer’s “Mom Test”.
After the firms’ sales plummeted during the pandemic, this campaign sought to reach a new generation of consumers by positioning actress Zendaya at the forefront of the activation – to help target a younger audience. BMW’s star-studded EV campaign. Goop x Baby2Baby. A great example of a strong stunt leading a campaign.
It has personally been one of the most rewarding transformations to watch as Karli quickly mastered PR and became a trusted counselor to her clients at hundreds of enterprise and consumer companies. She is going to be the perfect CEO and I’m confident will lead the agency into our next phase of growth with vision and purpose.
Pic-N-Post has already revolutionized weddings and parties; now, it’s changing the game for hotels, convention centers, special events, restaurants, and more. While customers have always held the dollars that controlled your company, the last decade has brought far greater control into the hands of consumers than ever before.
In return for a paid placement or some other sort of quid pro quo (product, free hotel nights, etc.), I bought into that idea and set up influencer agreements with everyone from the Property Brothers to hotel reviewers and tech gurus. Especially in consumer-packaged goods and significant launches.
Hospitality PR revolves around crafting and sharing compelling stories about hotels, restaurants, and other hospitality businesses. Understanding the Role of Media The media, whether it’s print, broadcast, or digital, significantly influences consumer behavior.
I’ve had issues where, for example, one of my clients was a hotel group. That is whether you like it or not, the way a lot of people nowadays are consuming the news. I spend a lot of my time educating consumers and clients, because I think it’s worth wasting my breath if it moves the needle a little bit.
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