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Let’s look at four big shifts that have been happening in 2020 so far, and how I would argue most social media marketers have reacted: Shift #1: Customers don’t want ‘storytelling’–they want exceptional customerservice. Might not be the sexiest trend of 2020, but it has teeth.
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Keep in mind that different pieces of your press release can serve different social media purposes: Post your images on Facebook, Twitter and Pinterest. Steven D’Adamo is a client services representative for Cision. His areas of interest include the written word, customerservice, and contentmarketing.
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