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The 7 Deadly Sins of Crisis (Mis)Management

Melissa Agnes

We are frequently reminded that the art of crisis communications and crisis management is a tough one to master. Some people do it right in a crisis. So, let’s look at what to avoid when confronted with a crisis. You’ll lose trust and become a “target” for those who point to corporate secrecy.

Crisis 264
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Are You Ready For a Live-Streamed Crisis?

Melissa Agnes

Live-streamed video footage comes with a certain amount of weight – especially when it’s produced by a seemingly innocent bystander or individual, rather than a corporation. This simple act showed a level of willingness to be transparent and amplified the reach of his important crisis communications.

Crisis 100
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The Cost of a PR Disaster

Shift Communications

Unhappy customers are typically very vocal, and cellphone cameras make it too easy to capture any potential gaffes on film. GetCRM has collected data on these events, among others, to analyze the financial costs for the corresponding corporations. One of the main causes of bad press is a poor customer experience.

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Controlled Chaos: 86 Comms Pros Explain How Communications Work Has Changed

Sword and the Script

Clients now expect PR people to also be search experts, content experts, working knowledge of Google Analytics, knowledge of all sorts of tracking tools to measure effectiveness, while filming, producing, and editing video and managing multiple social media accounts.”. Crisis interrupted. Additional duties. Acting like a publisher.

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Kpop Lessons: Handling Defamation Through Public Relations

Waxing UnLyrical

Although I have no experience in crisis communication, I have learned some important lessons in light of Tablo’s scandal. Tablo chose to film an episode with the TV program MBC Special, aired on October 1, as he traveled to Stanford to obtain an official transcript in person. He’d love to grab a gab on Twitter.

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Faces & Markets of PRGN: Italy – Empowering Innovation with Food, Design, Fashion and Tech

Bianchi Biz Blog

Crisis Management and Brand Reputation: Given Italy’s diverse and sometimes polarized media landscape, businesses must be prepared for crisis management and stay proactive in maintaining a positive brand image. Understanding local sentiments and being responsive to public concerns are key to effective crisis communication.

Fashion 70
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5 Valuable Notes on Crisis Management from the “Ray Donovan” TV series

Reputation Antistress by Sergii Bidenko

I have a hobby of watching TV series and films about crises – both business and politics. It's about a crisis fixer who helps rich and influential clients solve their problems. This allows me to quickly mobilize the resources necessary to respond to a client's crisis. One of my favorite TV series is Ray Donovan.