PRSay

NOVEMBER 23, 2022

But for public safety communicators, changes to Twitter’s blue-check policies have sown confusion and eroded trust during emergencies. A flood of impersonator accounts and misinformation soon followed. The company suspended “Twitter Blue” less than 48 hours after introducing it.

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Crisis Communications Crisis Communications Government 144

Melissa Agnes

MARCH 6, 2018

For example, if you have a crisis management plan in place, where does that plan sit on the crisis ready spectrum? Has your organization identified its most likely high-risk, high-impact issue and crisis scenarios? Do you conduct regular crisis management exercises? Your communication with stakeholders.

Crisis 172

Crisis Crisis Management Handbook Viral 172

Cision

DECEMBER 4, 2017

Fortunately, the GitLab team had already rolled out a crisis management plan. They took the initiative to inform their clients of the crisis before social media started flooding with negative tweets and comments. The company gave a detailed account of what had happened and how they planned to fix the problem.

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Crisis Brand Branding How To 271

Cision

JULY 31, 2015

Establish a crisis communication plan now rather than later. According to Burston-Marstellar , the brands that recoup and recover the fastest are the ones with well-documented policies. Crisis management involves pre-crisis, mid-crisis and post-crisis phases. Get our free tip sheet now!

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Crisis Crisis Communications Brand Branding 120

Prohibition

DECEMBER 13, 2021

This is where crisis management comes in. Crisis management is the reaction to an unexpected event that could have long lasting consequences on the organisation’s finances or reputation. Crisis management is not preventing a crisis, but rather managing an existing crisis.

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Reputation Us

NOVEMBER 15, 2021

But how can something as abstract as reputation be quantified and rolled into an insurance policy? An insurance policy covering reputational damage generally covers a company’s loss of profits and offers financial support for crisis management and efforts to restore its image—after the fact.

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PRSay

JULY 10, 2020

As a discipline, crisis management is categorized into three phases: pre-crisis (which involves prevention and preparation); crisis response; and post-crisis (evaluation and preparation). Some crises pass quickly, and also have short post-crisis phases that are measured in days or weeks. Envision the future.

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Crisis Crisis Management Employee Retail 179

Presspage

DECEMBER 20, 2024

Issue management vs crisis management: whats the difference? However, their communication processes are not inherently the same. For issues, you have time to think through your reaction, whereas crisis communication requires on-the-spot decision-making. Issues and crises go hand in hand.

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Reputation Crisis Trends Customer Service 78

David PR Group

JUNE 7, 2024

John David, a seasoned crisis communications expert with over 25 years of experience, recently joined the Software Spotlight podcast to share his invaluable insights on preparing for and effectively managing crises. One of the key takeaways from the interview was the importance of preparation.

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Crisis Communications Software Crisis Communications 40

Cision

JULY 5, 2016

What are some of the key components of a successful crisis management strategy? So the first step is planning for the inevitable: crisis can and will strike. Do you have the right policies and plans in place to turn adversity into advantage?

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Nonprofit Crisis Viral Groups 227

Cision

JUNE 22, 2015

Peter LaMotte discussed at his recent webinar, showing the keys to crisis management , how you can reduce brand vulnerability by preparing for crises in peacetime and more. Below Peter answers many of the questions he couldn’t get to, teaching us how to deal with crisis communication in a social world.

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Crisis Crisis Communications Local Social Media 120

David PR Group

MAY 7, 2015

She needed to keep her kid’s name shielded from this crisis, so the student would not be associated with it in any way – pro, con, or indifferent. We are in a whole new world of public relations crisis management because the Internet is now king. Be as transparent as possible. Speak with one voice. –John.

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Crisis Management Crisis Reputation Case Study 40

Mark My Words

JANUARY 24, 2025

The policy is being created by Samphire Risk, a Lloyds of London backed independent underwriting agency that offers products focused on crime, hostage-taking and kidnap risk, with Borkowski PR, a London-based crisis communications group.

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Insurance Insurance Policies Crisis Management 60

5W PR

SEPTEMBER 24, 2024

PR professionals work tirelessly to manage the image of the organization, ensuring everything is in alignment with its values and mission. Crisis Management PR teams are on the front lines when faced with challenges such as medical errors, public health emergencies, or negative media coverage.

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Healthcare Publicity Crisis Management Community 78

PRSay

APRIL 5, 2021

Consider involving the corporate social responsibility function in reviewing political activity, to ensure that public policy positions align with broader corporate citizenship positions. Thoroughly vet third-party organizations to which you donate money. Engage and educate stakeholders.

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Report Company Government Conference 176

5W PR

DECEMBER 18, 2018

Crisis communications, on its surface, is easy to comprehend and understand – when something bad happens, respond accordingly. However, crisis (as it is simply referred to in PR) much like the industries it serves, is constantly evolving to effectively and efficiently respond in times of need.

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Crisis Company Crisis Communications Crisis Management 68

PRSay

OCTOBER 14, 2019

Your chances of facing a crisis are greater than you think. Deloitte reports 80 percent of organizations worldwide have had to mobilize their crisis management teams at least once in the past two years. Your crisis plan may be too long, complex and inaccessible. Be ready to move fast.

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Crisis Crisis Management Training Mobile 88

Critical Mention

NOVEMBER 7, 2019

. “EKA is a government relations and public affairs firm specializing in political consulting, government relations, policy issues, and crisis communications strategy.” “Reputation management and crisis communications is something our firm is continually engaged in.

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Communications Crisis Communications Media Public Affairs 81

Prohibition

DECEMBER 9, 2021

Each PR crisis will affect each company, brand or individual in a different way – that’s because they’re all different. And not every company has an appropriate response to that specific crisis. This is where effective PR crisis management comes in. Create a written crisis plan.

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Crisis Crisis Management Reputation Crisis Communications 62

Prohibition

JANUARY 14, 2022

Regardless of the size of your business, creating a PR crisis plan will help you stay on message and control the response to any situation that puts your business at risk. The following are 11 steps you can take to create a solid PR crisis plan: 1. Set up a PR crisis management team. PR Crisis Management Tools.

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Crisis How To Crisis Management Crisis Communications 62

Reputation Us

APRIL 25, 2019

Attendees learned how to: Prepare for a crisis. Develop a crisis communication task force. Create clear policies and procedures. Outline communication priorities. The post Commercial Real Estate (BOMA): Reputation Management and Crisis Preparation appeared first on ReputationUs.

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Real Estate Reputation Crisis Crisis Communications 60

Reputation Us

MAY 10, 2019

.” PRSA attendees were provide insights and “how to” actions into reputation management, including: Identifying Reputation Vulnerabilities. Policies and Procedures. Community Relevancy. Crisis Communication Planning. Employee Engagement.

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Reputation Crisis Communications Policies Survey 60

5W PR

AUGUST 12, 2024

The company’s communication with customers regarding compensation for disrupted travel failed to consider the challenge of resolving such a high volume of issues in a timely manner, leading to a secondary wave of frustration directed specifically at Delta.

Airlines 60

Airlines Case Study Reputation Study 60

Reputation Us

SEPTEMBER 7, 2016

Boggs said it’s important for executives to discuss different crisis communications scenarios and practice executing the plan through simulations. Trying to communicate a crisis without a plan is like trying to float a boat with holes. You developed a crisis communications plan?’ By Peter Strozniak.

Crisis 60

Crisis Crisis Communications Insurance Insurance 60

Reputation Us

NOVEMBER 7, 2023

Putting a Lock-Down on Leaks These five proactive preparation strategies can go a long way to managing the flow of information: Develop an Internal Communication Plan. Creating a robust crisis communication plan is imperative. This plan should address potential leaks, outline response strategies and involve legal counsel.

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Reputation Real Estate Internal International 78

Presspage

JUNE 16, 2023

While AI brings numerous advantages, it cannot replace the human touch in certain critical aspects, such as relationship-building, crisis management, and strategic decision-making. After all, corporate communications is no longer about sending press releases.

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Financial System Ethics Data 78

Reputation Us

JANUARY 13, 2020

Crisis Prep Plan. A tailored crisis communications plan that aligns with a business continuity plan developed in advance of a crisis ensures you’re protected, and your executive task force is ready for any pre- and post-shocks.

Reputation 60

Reputation Crisis Insurance Insurance 60

Presspage

DECEMBER 20, 2024

Issue management vs crisis management: whats the difference? However, their communication processes are not inherently the same. For issues, you have time to think through your reaction, whereas crisis communication requires on-the-spot decision-making. Issues and crises go hand in hand.

Reputation 78

Reputation Crisis Trends Customer Service 78

PRSay

OCTOBER 8, 2019

Communication — both internal and external — is of the utmost importance during a crisis, but it can backfire if you’re not completely honest. Honesty is the best policy. You need to keep the good work going in the aftermath of a crisis. The only way to avoid another crisis is by doing a proper postmortem.

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Crisis Internal International Conference 90

Doctor Spin

FEBRUARY 22, 2024

Because in a democracy, public opinion will ultimately shape public policy. In public relations, we have the skill set to navigate and manage public perceptions and shape opinions long-term. In public relations, we have a long and proud tradition of improving all types of communication within an organisation.

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Publicity Public Affairs Journalism Corporate 52

Prohibition

DECEMBER 17, 2021

When a crisis hits the news, we are reminded of a valuable lesson: that companies and businesses often have to act fast in order to prevent further damage from taking place. Crisis communications is an important aspect to tackle as a business owner. This guide is written to assist in every aspect of crisis communication.

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Crisis Communications Crisis Communications Crisis Management 62

Prohibition

JANUARY 7, 2022

Crisis management is something every company needs to implement as part of its business processes. Without a documented plan, how would you handle a crisis? If you think you could never be the victim of a crisis, think again. How do you define crisis management? A successful crisis plan is proactive.

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Crisis Management Crisis Reputation Financial 62

The Hoyt Organization

JULY 9, 2024

These campus protests have highlighted the pivotal role of college administrators in crisis management. As issues rapidly escalate into crises, anticipating and effectively managing these situations becomes a crucial skill. A comprehensive crisis management plan establishes boundaries and sets expectations during a crisis.

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Crisis Management Crisis Strategy Education 80

Prohibition

DECEMBER 22, 2021

All is now well again and OnlyFans confirmed that the proposed policy changes would be scrapped. For more interesting articles from us on Crisis Management PR check out these posts: The top 11 crises of 2020. Why it’s important to prepare for a PR crisis. 10 Crisis Communication Tips Every Business Needs.

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Crisis Crisis Management Instagram Social Media 146

Maxim Behar

DECEMBER 4, 2021

Were you ready, were your clients ready for the crisis? - What happened is something more than a crisis and no one was ready for it. The thing that actually changed is the traditional media which has launched a new, clearer and more transparent media planning policy. Of course not. We introduced new services as well.

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Newspapers Crisis Meeting Social Media 52

The Hoffman Agency

JANUARY 23, 2025

However, all eyes are on the return of Donald Trump as US President and his “America First” policies, protectionist trade measures, and focus on US-China competition. Challenges On the flip side, numerous challenges persist, and organizations would benefit from beefing up their issues and crisis communications protocols.

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Energy Policies Technology Local 36

PRSay

OCTOBER 11, 2024

Your leader has a platform to promote diversity, equity and inclusion during crisis. There are certain times when your DEI messages and policies are game-changers, as long as there is authentic belief in them and genuine delivery. It was a lonely time!

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Crisis Communications Crisis Communications Agriculture 159