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TCIP #016 – Malaysia Airlines Crisis Management with Jonathan Hemus

Melissa Agnes

Faced with this utmost and devastating challenge, how did the airline fare in their crisis management and what lessons can you take away to strengthen your own organization’s crisis plan? These are the questions Jonathan Hemus and I discuss and answer in this episode of The Crisis Intelligence Podcast.

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Crisis Ready Q&A: How Can You Merge Your Expertise Into A Career In Crisis Communication?

Melissa Agnes

I am interested in merging my skills in breaking news coverage into a career in crisis communications. I’d love to speak with you to hear your thoughts around how I can merge my journalism career into a future in crisis communication work.” Food for thought on whether you need another degree.

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Behind the Scenes: Tactical Crisis Management Lessons from the Frontlines

Melissa Agnes

Discover how utility company, Alectra, successfully manages issues and crises as a regular course of business—and how their learnings and successes can be implemented into your crisis ready program. Utility companies are no stranger to the multitude of challenges that present themselves in times of crisis. About this episode.

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The 7 Deadly Sins of Crisis (Mis)Management

Melissa Agnes

We are frequently reminded that the art of crisis communications and crisis management is a tough one to master. Some people do it right in a crisis. So, let’s look at what to avoid when confronted with a crisis. The post The 7 Deadly Sins of Crisis (Mis)Management appeared first on Agnes + Day.

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Crisis Management 101: Shark Week Case Study, Pt. 1

Shift Communications

Anyone Could Need Crisis Management (…and at Anytime). woke up and saw a Shark Week promo as he waited for a video to load on YouTube. is suffering a crisis. As our VP of Marketing Tech previously summarized : In a crisis management situation, something has gone wrong and your brand is on fire.

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Promoting STEM Toys With PR Strategies

5W PR

Targeting the Right Channels Different communication channels reach different audiences effectively. While Instagram and YouTube might work well for reaching parents, educational publications and conferences can better target teachers and school administrators.

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How to Turn Your Brand Crisis into PR Success with Ease

Cision

Fortunately, the GitLab team had already rolled out a crisis management plan. They took the initiative to inform their clients of the crisis before social media started flooding with negative tweets and comments. So, the GitLab staff decided to rope in the professional community for help.

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