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Contributing articles, participating in webinars, and speaking at conferences can enhance the company’s profile and establish it as a trusted authority. Crisis Management In times of crisis, PR is crucial in mitigating damage and restoring public trust. Anticipate customer needs and offer solutions before problems arise. Equip
CrisisCommunications. If those PR boo-boos didn’t show us the importance of having a crisiscommunications plan in place, we’re not sure what will. Reputation management and crisiscommunications are not an airbag that goes off when something bad happens; they are a seatbelt your brand should always wear.
Loop in HR, accounting, customerservice, area managers and people who have a feel for your operations and your geographic regions. Crisis Comms Webinar Today: Want to learn more about crisiscommunications planning? ET today for the webinar Managing Communication Challenges.
This month, AirPR hosted the webinar “How to Protect Your Brand in a PR Crisis.” Moderated by Heidi Sullivan, President of HKSully Consulting, the webinar outlined best practices in the New PR world of rapid-response and all-way communication. From Facebook to Starbucks, no brand is safe from a communicationscrisis.
CrisisCommunications There were some serious PR blunders in 2020. If those PR boo-boos didn’t show us the importance of having a crisiscommunications plan in place, we’re not sure what will. PR pros often review and edit when appropriate. In the meantime, digital speaking events have exploded.
Peter will present his free “ Crush Crises Before They Spread ” webinar on June 1o. Is prevention of a crisis possible? There are five tenants that should guide your communications strategy. Don’t crumble under crisis. Click here to join Peter on June 10 for his free webinar! Monitor constantly.
Social media and crisiscommunications has become one of the fastest growing areas of both practice and research for today’s communication landscape. Additionally, “over half of respondents (52%) feel that the benefits of using social media as a crisiscommunications tool outweigh the risks” (page 4).
Because other than my limited (primarily to Twitter and the company’s customerservice hot line) communications with Pepco, I really had no idea what their efforts entailed. Our crisiscommunications plan consist of pre-event, event, and post-event reporting guidelines and information.
I was being tongue-in-cheek, of course, and they had some good answers (about how agencies can help you scale, and can help you in times when crisiscommunications are necessary). better, more responsive customerservice, or fundraising, or reaching younger stakeholders, etc.). These fine folk did: Jan.
Examples of AI Prompts for PR Research Rank the top five best practices for crisiscommunication in the context of a healthcare industry scandal? Podcasts for Depth : Utilize podcasts and webinars to dive deeper into topics, offer insights and connect more personally with your audience.
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