PRSay

JULY 10, 2020

But once the crisis is over, it will likely be harder and take more time to retrace our steps and fully piece together the actions we have taken. Keeping a record gives us a valuable resource for future crisis planning. Documenting our crisis-response actions and communications will help us evaluate what worked well and what did not.

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Prohibition

JANUARY 24, 2022

Having a crisis communication plan in place ahead of time reduces confusion, ensures an effective communication flow, and improves messaging timeliness during or after a crisis. The basics of good crisis communications are the same for every company. For a free consultation, please call 0113 430 4160 now.

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Onclusive

NOVEMBER 8, 2023

Corporate Communications As companies grow, corporate communications become more important. Corporate communicators regularly work with stakeholders across the organization to develop and distribute pertinent info to employees and key affiliates. Crisis Communications There were some serious PR blunders in 2020.

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Training Media Training Crisis Communications Reputation 195

PR Fuel

SEPTEMBER 16, 2020

This is a one-or-two page document that highlights something new or different your company is doing. Crisis Communications. Crisis communications involve your plan to deal with negative news if it happens and how to avoid bad PR in the future. The most common way to reach journalists is through a press release.

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Crisis Communications Product Launch Crisis Reputation 105

Presspage

FEBRUARY 28, 2024

In this article, we’ll explore what crisis comms is and explain how you can revamp your emergency response with the help of the right comm tech software. What is crisis comms and why is it important? Then, when you find yourself needing to communicate promptly and efficiently, the holding statement can be distributed with one click.

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Sword and the Script

APRIL 2, 2024

Top stories in today’s summary of PR news: Cision shutters the HARO brand; Agility adds “Intelligent Insights”; PR tech company replaces employees with AI On the first Tuesday of every month, I sort through all the news I can find on PR technology or comms tech and present it in a summary post like this one.

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PRSay

FEBRUARY 16, 2021

Write every document, email, text and Teams message as if it could eventually show up on the front page of The New York Times. As I met with their general counsel and their other senior leaders, it quickly became clear to me that the company wanted to punish their employees — unlawfully.

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Communications Ethics Leadership Reputation 158

5W PR

SEPTEMBER 9, 2024

Establish a Crisis Communication Team A dedicated crisis communication team is essential for an effective response. A multidisciplinary team brings a variety of perspectives to the table, ensuring a comprehensive approach to crisis management.

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Presspage

DECEMBER 20, 2024

While one negative comment from a disgruntled ex-employee might not warrant concern, paying attention to recurring patterns or feedback can reveal opportunities for improvement before they escalate into bigger problems. However, their communication processes are not inherently the same. Here are several examples.

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Reputation Crisis Trends Customer Service 78

Cision

JUNE 29, 2015

Having a likeable brand can help you avoid crisis. Want more crisis communication tips? A well-documented phenomenon in psychology is “mirroring,” or the unintentional mimicry of the gesture, speech pattern or attitude of another person. Have happy, likeable employees? Click here now! Ask for advice.

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Study Writing Facebook Groups 120

Stephen Waddington

DECEMBER 30, 2019

Gender diversity in PR is an issue as old as the industry itself Gender issues in the PR industry are well documented. A study called the Velvet Ghetto commissioned by the International Association of Business Communicators (IABC) first called out the gender pay gap in the PR profession in 1986. What we do 5.

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The Stalwart Blog

NOVEMBER 18, 2019

They’re not talking to their marketing teams, to their technology teams, and so they have legacy systems with customer data, they have Cloud systems that their employees are using and all of these are potentially vulnerable to attacks from outside forces and inside forces. Dave Oates: Yeah. Lily Li: That’s right.

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Data Privacy System Crisis Communications 60

Beyond PR

APRIL 22, 2016

Mistakes, misunderstandings, accidents, product failures, and employee misconduct are all risks that businesses face regularly. If managed especially well, few outside your crisis response team will even know something happened. The key to remember is that there’s no universal crisis handbook you can order and put on your shelf.

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Crisis Crisis Communications Chemicals Handbook 40

PR in High Definition

FEBRUARY 23, 2021

KPMG’s ex-chairman, Bill Michael, recently came under fire for making controversial remarks about his employees “playing the victim card” and “moaning” about their circumstances during the lockdown. The comms team reacted fast and the organisation was quick to make changes – and communicate them well! Staying calm in a crisis.

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Crisis Communications Reputation Training 71

Newsfile

OCTOBER 24, 2023

How to Avoid Non-Transparent or Misleading Communication Mistakes Create clear, accurate and forthright messaging Respond to a crisis in a timely and transparent manner, admit wrongdoings, communicate steps taken to correct problems and take further preventative measures Consistently communicate to all stakeholders Train company spokespeople and leaders (..)

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Communications How To Corporate Training 52

Prohibition

JANUARY 7, 2022

Crisis management is something every company needs to implement as part of its business processes. Without a documented plan, how would you handle a crisis? If you think you could never be the victim of a crisis, think again. Natural disasters are one of the most challenging crisis demands a company can face.

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Karen Freberg

DECEMBER 15, 2018

I get this question a lot of times from my friends in the industry – there are some companies (like Adobe) that do offer sabbaticals for their employees (so cool!). I will also be spending time at QUT with talks and workshops, and will be doing an invited talk on crisis communication and social media down in Wellington in New Zealand.

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Travel Conference Crisis Communications Social Media 57

Prohibition

DECEMBER 13, 2021

If your company is going through the stages of a crisis, it’s important to manage all stakeholders’ expectations. You can do this by publishing a newsletter, which will inform employees and everyone else about what’s going on. Man-made crisis events are disasters that are directly caused by people. Build the plan.

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Crisis Management Crisis Financial Reputation 62

MaccaPR

NOVEMBER 30, 2017

We invite people to use their own cameras to document what they’re doing and how it connects with our client’s brand, which they then post and share with thousands of friends.”. Crisis communications pros know that no corporate misdeed goes unexposed in this social media climate.

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PR Conversations

MAY 1, 2017

Catherine: We do a great deal to educate practitioners on the practical aspects of managing a crisis but rarely do you encounter a crisis plan which addresses the need for support for people involved with crisis communication. The addition I would make today would be resources for long term post-crisis support.

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MaccaPR

SEPTEMBER 13, 2016

The same goes for any incriminating digital files – e-mails, documents and presentations – that might reveal your company’s most embarrassing actions. Conspiracies – even stupid, trivial ones like this – are vulnerable, fragile creatures,” says Austin. “If

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