Remove Crisis Communications Remove Engineering Remove Reputation
article thumbnail

Apple’s Huge Security Breach and Lack of Proper Crisis Communications

Melissa Agnes

This has lead to many speculating that it was put there on purpose either by Apple themselves, a rogue engineer or a spy. This is a major potential crisis for Apple. A serious crisis that would even hurt the beloved Apple brand. Apparently this bug has existed for the past 5 months and was just discovered. Case Studies'

article thumbnail

Your Guide for Data Breach Crisis Communication

Melissa Agnes

If your website was hacked, what could that do to your reputation and how could it immobilize you? How to plan for and respond to a data breach crisis. HOWEVER, do not underestimate the power and importance of communicating, following through and showing remorse and compassion while managing this type of crisis.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Integrating PR Strategies into Your Digital Marketing Plan for Maximum Impact

5W PR

In today’s digital age, effective brand communication is essential for success. Public relations and digital marketing have emerged as two powerful tools that can work synergistically to enhance brand visibility, credibility, and reputation. Optimize content for search engines (SEO) to improve visibility.

article thumbnail

Fear of Confrontation in a Crisis is Not a Reason to “Go Dark” on Social Media

Melissa Agnes

It worries me when crisis communication professionals are still advising their clients to avoid social media in a crisis. Just because people may vent and lash out against your organization is not a reason to hide and refuse to communicate on the channels that demand communication these days.

article thumbnail

TCIP #039 – 5 Digital Trends That Impact Your Online Reputation with Martin Waxman

Melissa Agnes

In this episode of The Crisis Intelligence Podcast, Martin Waxman and I discuss 5 new digital trends that impact your organization’s reputation and that need to be incorporated into your communications strategies, including your crisis communications. Subscribe: iTunes | Stitcher. Running time: 1:03:02.

article thumbnail

How To Identify your Crisis Plan’s Blind Spots

Melissa Agnes

An absurd amount of businesses, of all different industries and sizes, are losing reputation and major revenue from well planned and highly impactful defamation attacks. These attacks can and do come from anybody – from angry customers to unlawful competitors – and require legal and crisis communication expertise to manage.

Crisis 203
article thumbnail

Reverse-engineering the Crisis Communications During the San Jose Flood

Ishmael's Corner

The post Reverse-engineering the Crisis Communications During the San Jose Flood appeared first on Ishmael's Corner ~ Storytelling Techniques For Business Communications. Did they know something nefarious had yet to reach me? Then I came across a note that added the context of a flood in San Jose.