Melissa Agnes

FEBRUARY 10, 2015

A data breach hack is a risk to any organization, no matter its size or industry. How to minimize the risk of a data breach crisis. How to plan for and respond to a data breach crisis. Incorporate the following into your data breach crisis communications plan: Step 1: Co-mu-ni-cate!!

Crisis Communications 180

Crisis Communications Crisis Data Communications 180

Melissa Agnes

FEBRUARY 3, 2015

Can any organization be a crisis communication pro? Being crisis-ready, crisis-intelligent, isn’t a mysterious quality that only a few people or organizations possess. So what would it take for your organization, your team, to be considered a crisis communication pro? Absolutely, why not?

Crisis Communications 169

Crisis Communications Crisis Communications Crisis Management 169

5W PR

MARCH 13, 2025

From product recalls to social media firestorms, each industry faces unique challenges that demand specific response strategies. Their experiences show that success in crisis management often comes down to three key elements: swift action, transparent communication, and a deep understanding of industry-specific stakeholder expectations.

Crisis 78

Crisis Examples Industry Crisis Management 78

5W PR

NOVEMBER 12, 2024

From product launches to industry influence, PR plays a crucial role in crafting the narrative for B2B tech companies.  Event Planning Coordinating targeted events, such as product demonstrations, webinars, or industry conferences, provides a venue for direct interaction with potential customers and partners.

Product Launch 78

Product Launch B2B Industry Case Study 78

Melissa Agnes

SEPTEMBER 25, 2018

I am interested in merging my skills in breaking news coverage into a career in crisis communications. I’d love to speak with you to hear your thoughts around how I can merge my journalism career into a future in crisis communication work.” Food for thought on whether you need another degree.

Crisis Communications 135

Crisis Communications Crisis Crisis Management Communications 135

5W PR

NOVEMBER 22, 2024

Favorable media exposure can help build and maintain a positive brand image, while negative coverage can be mitigated through effective crisis communication strategies. Securing media placements allows companies to position themselves as industry experts and thought leaders. Then, there is pitching stories effectively.

Corporate 130

Corporate Communications Crisis Communications Crisis 130

Remote PR Jobs

MARCH 26, 2025

Networking is the backbone of success in Public Relations (PR) and Communications, especially for freelancers who rely on strong industry connections to land clients and grow their businesses. Ask insightful questions at panels, volunteer to speak, and contribute to industry discussions to establish your credibility.

Communications 149

Communications LinkedIn Crisis Communications Reputation 149

Remote PR Jobs

OCTOBER 29, 2024

Communication Skills: Effective communication is essential in PR—whether it’s engaging clients, pitching to the media, or collaborating with internal teams. Rather than just listing it as a skill, dive into when your communication strategies made a difference.

Publicity 221

Publicity How To Examples Crisis Management 221

Onclusive

AUGUST 22, 2017

Crisis Communications. If this year’s PR boo-boos didn’t show us the importance of having crisis communications strategies in place, we’re not sure what will. Reputation management and crisis communications are not an airbag that goes off when something bad happens; they are a seatbelt your brand should always wear. .

Media Training 397

Media Training Crisis Communications Conference Corporate 397

Cision

JUNE 8, 2015

The airline continued to communicate via social media throughout the ordeal and was universally lauded for its social media response to this crisis. Social media adds an overwhelming complexity to crisis communication. What I want to do in this post is to examine how to best use social media for crisis communication.

Crisis Communications 120

Crisis Communications Social Media Crisis Communications 120

Culpwrit

NOVEMBER 22, 2019

By David Lasker The ability to poetically polish press releases is certainly valued by the public relations industry. Truth be told, though, nothing will test the essential skills of PR professionals like a full-blown PR crisis — […]. The post Crisis Communications Guide for Young PR Pros appeared first on culpwrit.

Crisis Communications 119

Crisis Communications Crisis Communications Industry 119

PRSay

OCTOBER 4, 2016

The one big element which is incorporated in PR, regardless of the specific industry is crisis management and communications. It is one of the few areas of a professional sports organization that has dual roles, in that it serves both the sports and business sides.

Crisis Communications 140

Crisis Communications Crisis Communications Sports 140

Agility PR Solutions

FEBRUARY 26, 2024

In business and in life, crisis will happen. Good crisis communication skills are especially essential to public relations, regardless of industry. Below, we’ll consider the etiquette and best practices for crisis communication and […] The post Mastering skills for crisis communications: Is your brand ready?

Crisis Communications 110

Crisis Communications Crisis Communications Brand 110

Stephen Waddington

APRIL 11, 2020

Our professional body and trade association have been at the forefront of supporting the PR industry during COVID-19. The CIPR and PRCA have done an exceptional job in leading the industry in its response to the COVID-19 crisis. They are also providing advice to government on COVID-19 communication activities.

Crisis 148

Crisis Industry Government Crisis Communications 148

5W PR

NOVEMBER 27, 2024

The Importance of Rapid Response and Transparent Communication Swift action and honest communication are paramount in the face of a crisis. Organizations must quickly assess the situation, develop a crisis communication plan, and maintain transparency with stakeholders.

Crisis Communications 78

Crisis Communications Crisis Management Crisis Digital PR 78

Solo PR Pro

MARCH 3, 2020

“All good PR pros know you can be both reassuring and completely honest in a crisis- and in fact, the latter plays an important role in the former.” – Kellye Crane, Crane Communications. It’s full-on Crisis Communications mode for those of us who specialize in such things. You can connect with Michael on LinkedIN.

Crisis Communications 92

Crisis Communications Crisis Communications Retail 92

Agility PR Solutions

NOVEMBER 7, 2023

In today’s fast-paced, mind-bogglingly interconnected world, effective communication must be considered of paramount importance across all industries, and the healthcare sector is no exception.

Healthcare 105

Healthcare Privacy Crisis Communications Crisis 105

Melissa Agnes

AUGUST 20, 2014

We’re preparing students to enter an industry that is fast paced, highly connected and always on. Over the last four years as I’ve taught in higher education, I’ve realized the value of using social media in a class extends beyond just preparation for the PR industry. Studying / Teaching Crisis Communication'

Social Media 279

Social Media How To Infographics Media 279

5W PR

OCTOBER 18, 2024

Identify relevant journalists and media outlets covering the industry. Use media monitoring tools to track mentions of the brand, competitors, and industry trends. Set up alerts for keywords related to the brand or industry. Crisis Management Planning Identify potential crisis scenarios and develop a plan for response.

Strategy 78

Strategy Marketing Crisis Communications Analytics 78

Onclusive

AUGUST 9, 2021

Crisis Communications. If those PR boo-boos didn’t show us the importance of having a crisis communications plan in place, we’re not sure what will. Reputation management and crisis communications are not an airbag that goes off when something bad happens; they are a seatbelt your brand should always wear.

Training 370

Training Media Training Crisis Communications Reputation 370

5W PR

MARCH 31, 2025

Crisis Management and Compliance When compliance issues arise, PR teams must be prepared to respond quickly and appropriately. A well-prepared crisis communication plan should outline specific procedures for addressing compliance-related incidents while maintaining regulatory adherence.

Guidelines 78

Guidelines Crisis Communications Policies Healthcare 78

5W PR

MARCH 5, 2025

Recent incidents at major AdTech firms show that no organization is immune – but those with solid crisis communication plans weather storms more effectively than those caught unprepared. Leading AdTech companies maintain detailed response protocols, establish clear chains of command, and regularly test their crisis procedures.

Privacy 78

Privacy Crisis Crisis Communications Crisis Management 78

5W PR

OCTOBER 21, 2024

Public relations remains a cornerstone of the hospitality industry, crucial in shaping a hotel or resort’s reputation, fostering guest satisfaction, and driving brand loyalty. Proactive communication builds trust and loyalty among guests, encouraging repeat visits and positive recommendations.

Hotels 88

Hotels Brand Branding Crisis Management 88

5W PR

MARCH 28, 2025

Regular crisis simulations help keep the team sharp – quarterly drills are considered the minimum standard based on industry benchmarks. Managing Media Relations During a Crisis When negative coverage hits, your response strategy makes all the difference.

Financial 78

Financial Technology Leadership Reputation 78

Onclusive

AUGUST 3, 2021

And while in the past there have always been clearer metrics around paid and owned media than earned media, that’s changed with the industry shift from print to digital formats, which has resulted in a wealth of digital data. Earned media content is king when it comes to building brand reputation—your biggest brand asset.

Brand 370

Brand Branding Media Measurement 370

Agility PR Solutions

JUNE 29, 2023

Despite being a relatively new industry, the generative AI market is projected to be worth $126 billion by 2030.

Crisis Communications 86

Crisis Communications Crisis Communications Tools 86

5W PR

JANUARY 22, 2025

Social media amplifies both positive and negative messages, making swift, strategic crisis management more critical than ever. Crafting Your Crisis Communication Strategy When crisis strikes, your response must be immediate, accurate, and appropriate for each communication channel.

Crisis Management 78

Crisis Management Crisis Crisis Communications Training 78

Melissa Agnes

AUGUST 27, 2014

On September 17th and 18th 2014, Melissa Agnes, President and co-founder of Agnes + Day, will be presenting a two-day workshop on social media for crisis and emergency management for healthcare at the GCC Government Social Media Summit in Dubai. What are the opportunities that social media brings to the table for the healthcare industry?

Crisis Management 202

Crisis Management Government Social Media Crisis 202

5W PR

OCTOBER 14, 2024

Through strategic PR leverage, B2B tech companies can differentiate themselves, attract customers, and position themselves as industry leaders. Generating media coverage in industry publications, trade journals, and general news outlets allows companies to reach a broader audience and position themselves as thought leaders.

B2B 78

B2B Company Publicity Media Training 78

5W PR

JANUARY 24, 2025

Successful crisis management requires preparation, monitoring, and swift action.

Social Media 109

Social Media Brand Branding Crisis Management 109

Onclusive

APRIL 22, 2021

The best way to prepare for a crisis is to invest in a crisis communications response and management program. In a time of crisis, communicators need to act decisively and quickly with transparent responses. However, with structure, you can put together an effective crisis communications plan.

Crisis 195

Crisis How To Crisis Communications Crisis Management 195

Agility PR Solutions

SEPTEMBER 7, 2021

In 2020 alone, PR executives got a taste of crisis management with the myriad of crisis communications challenges that rocked the industry. […]. What’s worse, the internet and social media have made the role increasingly challenging in terms of getting the right story to the right people.

Publicity 181

Publicity Crisis Management Crisis Communications Crisis 181

Presspage

MARCH 2, 2021

Crisis communication has been on our mind a lot recently – we’ve even published a guide for PR teams and a few more resources like holding statement templates – but in this post, we really want to dig into the practical details and approach it from our own platform. Explore our crisis features or get in touch.

Crisis Communications 78

Crisis Communications Crisis Communications How To 78

Presspage

MARCH 2, 2021

Crisis communication has been in our mind a lot recently – we’ve even published a guide for PR teams and a few more resources like holding statement templates – but in this post, we really want to dig into the practical details and approach it from our own platform. Explore our crisis features or get in touch.

Crisis Communications 78

Crisis Communications Crisis Communications How To 78

Presspage

NOVEMBER 8, 2024

To keep your company from falling into this PR trap, this blog post will teach you everything you need to know before you can get started with your crisis communication strategy. Lets start with what crisis communication is. What is crisis communication? Why is crisis communication important?

Crisis Communications 78

Crisis Communications Crisis Communications Employee 78

Reputation Us

APRIL 7, 2025

Key Components of Crisis Management Training Risk Assessment and Prevention Training begins with identifying potential risks such as natural disasters, cyberattacks, or PR crises. Crisis Communication Effective communication is vital during crises. How often should crisis management training be conducted?

Crisis Management 78

Crisis Management Training Crisis Reputation 78

The Hoyt Organization

SEPTEMBER 16, 2024

The challenges of an aging population and the potential threat of pandemics increases the demand for a trusted and high quality healthcare industry. Improving healthcare services is not just about addressing immediate medical concerns; it’s about enhancing quality of life and protecting our communities.

Healthcare 93

Healthcare Industry Crisis Crisis Communications 93