Melissa Agnes

AUGUST 12, 2014

As my mind continually wraps around risk and crisis communications (I can’t help it, it just works that way), this study leaves me with a question of concern: If trust in executives is at an all-time low, how can this work against your organization in a crisis? And it’s not just good for crisis communications either.

Crisis Communications 251

Crisis Communications Crisis Communications Energy 251

Melissa Agnes

FEBRUARY 16, 2016

Crisis communication is one of the most important aspects of your crisis management. In fact, whom you communicate with in a crisis, along with when and how you communicate with them, can mean the difference between successful crisis management and crisis management failure. Let me explain.

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Crisis Communications Crisis Communications Crisis Management 193

Onclusive

MARCH 31, 2021

With careful planning, you can put together an effective PR crisis plan that allows you to move quickly and avoid pitfalls. Here are three steps for effective crisis communications management: 1. Have a crisis plan (not just ideas). Apologizing in a time of crisis can lead to legal concerns. No brand is immune.

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Crisis Communications Crisis Communications Insurance 195

Presspage

NOVEMBER 8, 2024

To keep your company from falling into this PR trap, this blog post will teach you everything you need to know before you can get started with your crisis communication strategy. Let’s start with what crisis communication is. What is crisis communication?

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Ronn Torossian

JULY 2, 2018

Of course, as valuable as social media can be in the right circumstances, it also adds a certain level of uncertainty to a crisis communication strategy. A network of multiple channels, real-time delivery, and speedy sharing makes it harder for PR agents to manage the spread of information.

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Crisis Communications Social Media Crisis Communications 186

Agility PR Solutions

OCTOBER 11, 2023

In today’s fast-paced digital age, where information travels at lightning speed, and the world never sleeps, reputation management has become a critical concern for organizations across the board. As communication professionals, we are tasked with navigating the increasingly complex terrain of crisis communications in the digital era.

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Crisis Communications Reputation Crisis Communications 184

PRSay

JANUARY 26, 2021

The concept of crisis communications can elicit images of Olivia Pope on the ABC series “ Scandal ” rattling off a monologue to a slew of reporters. While not quite as cinematic in reality, crisis communications is at the heart of any professional communication enterprise.

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Remote PR Jobs

OCTOBER 21, 2024

Crisis Management: Being able to navigate through a crisis successfully, requires a high level of PR and communication skills. Highlight any experience you have with crisis communication, problem-solving, reputation management, or handling sensitive issues. How to Format Your Public Relations Resume?

Writing 243

Writing Publicity How To Examples 243

5W PR

NOVEMBER 22, 2024

Favorable media exposure can help build and maintain a positive brand image, while negative coverage can be mitigated through effective crisis communication strategies. Strong relationships with journalists are cultivated by providing valuable information, resources, and exclusive access. Respond promptly to media inquiries.

Corporate 130

Corporate Communications Crisis Communications Crisis 130

5W PR

JANUARY 30, 2025

This evolution reflects broader shifts in how people consume information and how search engines index content. The Rise of Multimedia Press Releases Text-only press releases no longer meet modern communication needs. The Role of Press Releases in Crisis Communication Digital press releases play a critical role in crisis communication.

SEO 143

SEO Social Media Crisis Communications Media 143

PRSay

MARCH 16, 2020

Given the current global crisis as a result of the coronavirus (COVID-19), PR professionals are uniquely positioned to guide communications and offer resources to the public as they navigate a dearth of information. Be timely — establish a sound and regular communication path as the authentic and accurate source.

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Cision

JUNE 8, 2015

The airline continued to communicate via social media throughout the ordeal and was universally lauded for its social media response to this crisis. Social media adds an overwhelming complexity to crisis communication. What I want to do in this post is to examine how to best use social media for crisis communication.

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Crisis Communications Social Media Crisis Communications 120

5W PR

MARCH 13, 2020

What the public will not accept is if you knew this information and did not share it, or if you weren’t fully prepared. Crisis Communications Plan. Develop relevant internal & external messaging pre-crisis and templates for post-crisis. Crisis PR Team Internal Process needed for: Engaging Media during Crisis.

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Crisis Communications Crisis Communications Guidelines 116

Remote PR Jobs

OCTOBER 29, 2024

You can often find their contact information on the company website or LinkedIn. Crisis Management Skills Crises can be intense, but that’s when communication and problem-solving skills shine. Highlight any experience you have with crisis communication , problem-solving, reputation management, or handling sensitive issues.

Publicity 221

Publicity How To Examples Crisis Management 221

5W PR

APRIL 5, 2025

This team typically includes: Senior leadership representatives Communications professionals Legal counsel Subject matter experts Operations managers Human resources personnel Each team member should have clearly defined roles and responsibilities, with designated backups for key positions.

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Crisis Communications Crisis Communications Crisis Management 78

Onclusive

AUGUST 22, 2017

This includes writing and editing informational one-sheeters about new products or launches, case studies, event descriptions and signage, multimedia-rich press releases , and more. Crisis Communications. Beyond content creation comes writing and editing of any other PR asset that touches the light of day, a.k.a.

Media Training 397

Media Training Crisis Communications Conference Corporate 397

5W PR

NOVEMBER 27, 2024

The Importance of Rapid Response and Transparent Communication Swift action and honest communication are paramount in the face of a crisis. Organizations must quickly assess the situation, develop a crisis communication plan, and maintain transparency with stakeholders.

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Crisis Communications Crisis Management Crisis Digital PR 78

PRSay

NOVEMBER 27, 2023

16, she shared her international perspective to students in a session titled “Diverse Roots, Universal Impact: Humanizing Reputation and Crisis Communications.” ” Beforehand, Agrait talked with PRsay about crisis management. The problem that sometimes exists is conflicting information when there is a crisis.

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Crisis Communications Crisis Communications Crisis Management 128

Culpwrit

NOVEMBER 22, 2019

In fact, making mundane information meaningful on a daily basis is the lifeblood of many a PR career. Truth be told, though, nothing will test the essential skills of PR professionals like a full-blown PR crisis — […]. The post Crisis Communications Guide for Young PR Pros appeared first on culpwrit.

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Onclusive

APRIL 29, 2021

Before, during and after a PR crisis, information and communication are key. There are very few crisis situations where less communication is better. It is almost always the case that more communication, and more well-informed communication, is the best strategy. DO prepare to move fast.

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Crisis How To Crisis Communications Reputation 367

Cision

AUGUST 28, 2015

Crisis communication pros use the term “vulnerability audit.” Are you ready for a crisis? Click here to get Cision’s free crisis communication tip sheet! Determine communication channels. You should always be where the crisis is taking place. Here are six ideas: 1. Identify vulnerabilities.

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Crisis Communications Crisis Communications How To 120

PRSay

JUNE 30, 2021

While LGBTQ+, Black Lives Matter and other social justice organizations are justified to anticipate the unthinkable, the central tenets of crisis communications still prevail. A comprehensive crisis communications plan is a necessity. Transparency and honesty must inform every decision, action and statement.

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Crisis Communications Crisis Communications Local 114

5W PR

OCTOBER 15, 2024

In crisis management , PR assumes a pivotal role. Developing a well-thought-out crisis communication plan, maintaining transparency and honesty, effectively utilizing social media, managing media relations, and engaging with stakeholders are all essential for navigating crises and minimizing reputational damage.

Crisis 78

Crisis Crisis Communications Crisis Management Reputation 78

Melissa Agnes

AUGUST 20, 2014

Read: Teaching Crisis Communication: Embracing the Research to Practice Model. While this isn’t a set physical presence, it is a space in the digital world that students know they can interact with and go to for information. Our students don’t face an issue of not having the right information at their fingertips.

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Social Media How To Infographics Media 279

PRSay

NOVEMBER 23, 2022

He was safe, but the shooting suspect remained at-large and little information was available. But with all the new check marks, she didn’t know which information she could trust. Rogosky, who lives in Long Island, N.Y., said she ordinarily would have gone on Twitter to check the university’s public-safety account for updates.

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Crisis Communications Crisis Communications Government 144

5W PR

MARCH 31, 2025

This helps maintain transparency and ensures all stakeholders remain informed about current compliance requirements. This helps maintain transparency and ensures all stakeholders remain informed about current compliance requirements.

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Guidelines Crisis Communications Policies Healthcare 78

Melissa Agnes

APRIL 10, 2014

when a crisis happened it was common practice for an organization to withhold information, particularly if the information was incomplete or involved an organization’s Intellectual Property (e.g. trademarks, patents, trade secrets) or Confidential Information. All types of information is up for grabs.

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Social Media Crisis Crisis Communications Media 248

Onclusive

AUGUST 9, 2021

Internal Communications. The truth is that internal communications are really important to how things get done in any organization. Taking dry content like company policies and turning it into information that employees actually want to read requires a savvy communicator. Crisis Communications.

Training 370

Training Media Training Crisis Communications Reputation 370

5W PR

FEBRUARY 18, 2025

Ransomware attacks present one of the most challenging crisis communications scenarios for modern organizations. Building Your Initial Response Strategy The moment a ransomware attack is detected, organizations must activate their crisis communications plan.

Communications 78

Communications Crisis Communications Crisis System 78

Melissa Agnes

NOVEMBER 30, 2014

Public information officers and crisis communicators have critically important responsibilities in difficult times. They have (or should have) excellent communication skills, strategic minds and a unique ability to work well under pressure. .” – Tom Iovino. Running time: 1:15:11. Get connected!

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Crisis Communications Crisis Government Education 227

5W PR

JANUARY 22, 2025

Social media amplifies both positive and negative messages, making swift, strategic crisis management more critical than ever. Crafting Your Crisis Communication Strategy When crisis strikes, your response must be immediate, accurate, and appropriate for each communication channel.

Crisis Management 78

Crisis Management Crisis Crisis Communications Training 78

5W PR

OCTOBER 18, 2024

That means creating high-quality content that is informative, engaging, and relevant to the target audience. Crisis Management Planning Identify potential crisis scenarios and develop a plan for response. Designate a crisis communication team to handle media inquiries and public statements.

Strategy 78

Strategy Marketing Crisis Communications Analytics 78

5W PR

MARCH 18, 2025

Recent data shows that 45% of healthcare organizations experienced a data breach in 2022, while medical device recalls increased by 31% compared to the previous year, highlighting the pressing need for robust crisis communication strategies. Internal Communication Keep staff informed about public statements and media coverage.

Crisis 60

Crisis Healthcare Crisis Communications Crisis Management 60

Melissa Agnes

FEBRUARY 24, 2014

It’s all about high stakes performance and that’s where similarities between the world of the top athlete and the crisis communicator run parallel. I have been supporting the communications goals of many of our Olympic athletes since the Salt Lake games in 2002. Crisis Communications' 1) Confidence.

Communications 236

Communications Crisis Communications Crisis Exercises 236

Presspage

MARCH 5, 2025

Yet, many organizations still lack a newsroom strategy built for rapid, effective crisis communication in an era where disruption is the norm. Heres everything you need to know to get your newsroom crisis-ready. Your newsroom should enable fast updates, ensuring journalists and stakeholders receive verified information first.

Crisis 78

Crisis Communications Crisis Communications Tools 78

Melissa Agnes

OCTOBER 13, 2014

The first was the use of hashtags in crisis and emergency management, and the second was whether or not the use of dark websites should be considered a crisis communication best practice. Information and best practices when it comes to hashtags and dark websites in crisis management. Dark websites.

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Crisis Management Crisis Exercises Crisis Communications 228

Onclusive

APRIL 22, 2021

The best way to prepare for a crisis is to invest in a crisis communications response and management program. In a time of crisis, communicators need to act decisively and quickly with transparent responses. However, with structure, you can put together an effective crisis communications plan.

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