PRSay

MARCH 19, 2020

Social distancing, quarantining and an increase in working from home have moved many face-to-face meetings and conferences to video chat platforms. Below are my tips on how to ace these interviews; most of which also apply to online meetings and conferences. Make sure your home network can handle a video call.

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Cision

JUNE 8, 2015

The airline continued to communicate via social media throughout the ordeal and was universally lauded for its social media response to this crisis. Social media adds an overwhelming complexity to crisis communication. What I want to do in this post is to examine how to best use social media for crisis communication.

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5W PR

MARCH 31, 2025

Creating Compliant PR Messaging Developing PR content that meets regulatory requirements starts with a thorough understanding of compliance standards. This partnership ensures that communications meet both marketing objectives and compliance requirements.

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Guidelines Crisis Communications Policies Healthcare 78

Remote PR Jobs

MARCH 26, 2025

Joining The Communications Network Slack Channel and the Mixing Board can also be beneficial. Beyond networking, these associations provide professional development opportunities focused on PR strategy, crisis communications, media strategy, and reputation managementessential skills for any freelancer looking to stand out.

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Communications LinkedIn Crisis Communications Reputation 149

Melissa Agnes

JULY 28, 2014

The expectations of your audiences: Your audiences’ expectations of your organization in a crisis are ever-evolving. If you’re ever going to meet these expectations and be seen as a crisis communication pro, the first step is to fully identify and understand them.

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Solo PR Pro

MARCH 3, 2020

“All good PR pros know you can be both reassuring and completely honest in a crisis- and in fact, the latter plays an important role in the former.” – Kellye Crane, Crane Communications. It’s full-on Crisis Communications mode for those of us who specialize in such things. You can connect with Michael on LinkedIN.

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Melissa Agnes

SEPTEMBER 29, 2017

It has taken Equifax several attempts (and CEO’s) to get their crisis communications right, following the massive data breach that has impacted more than 143 million people. He wrote: Why can’t organizations seem to get their crisis communications right the first time? He’s right.

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Presspage

MARCH 2, 2021

Keep information centralized during a crisis Communicating everything you know from one single place can help bring clarity and avoid unnecessary confusion. Crisis communications tools you can activate in seconds New to PressPage and curious to learn how our suite of PR tools can help you prepare for and respond to a crisis?

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Presspage

MARCH 2, 2021

Keep information centralized during a crisis Communicating everything you know from one single place can help bring clarity and avoid unnecessary confusion. Crisis communications tools you can activate in seconds New to PressPage and curious to learn how our suite of PR tools can help you prepare for and respond to a crisis?

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Crisis Communications Crisis Meeting Communications 78

Melissa Agnes

SEPTEMBER 30, 2014

Finding a new, relatable way to communicate the same important message is a strong and intelligent communication strategy. I abide by this logic myself in trainings and workshops, meetings, brainstorm sessions, speaking engagements – you name it. The same thinking needs to be applied to your communications.

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Communications Crisis Management Crisis Communications Crisis 234

Shift Communications

MARCH 6, 2018

2018 is already proving to be a powerhouse year for crisis communications learnings. From Crock-Pot’s This is Us nightmare to KFC’s bold response to its chicken shortage, these examples are a good reminder to constantly reevaluate your crisis or issues management strategy and protocol. Update your communications plan.

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Melissa Agnes

NOVEMBER 18, 2014

If you haven’t read the original article, here it is: WhatsApp As An Ebola Crisis Communication Strategy. A great example in leveraging technology for crisis communication. As we know, it’s important to find strategic ways to educate and engage with our audiences in real-time in a crisis.

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Education Crisis Communications Case Study Crisis 210

Melissa Agnes

MARCH 7, 2016

And yet, as important as your internal stakeholders are, internal crisis communications can be one of the easiest things to overlook in the hustle and bustle of real-time crisis management. In fact, it’s one of the most frequent mistakes that I see made, in my work as a crisis management consultant.

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5W PR

JANUARY 22, 2025

Social media amplifies both positive and negative messages, making swift, strategic crisis management more critical than ever. Organizations need established protocols, trained teams, and clear communication channels ready to activate at a moment’s notice. Start by acknowledging the issue and sharing what you know.

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Crisis Management Crisis Crisis Communications Training 78

5W PR

MARCH 5, 2025

Recent incidents at major AdTech firms show that no organization is immune – but those with solid crisis communication plans weather storms more effectively than those caught unprepared. Leading AdTech companies maintain detailed response protocols, establish clear chains of command, and regularly test their crisis procedures.

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Privacy Crisis Crisis Communications Crisis Management 78

Melissa Agnes

AUGUST 1, 2014

This week’s episode of The Crisis Intelligence Podcast. TCIP #008 – The Power of Story Telling in Crisis Communications with Greg Power. In this episode, Melissa Agnes and Greg Power , President of Weber Shandwick Canada, discuss the power of story telling in crisis communications. Via @SpinSucks.

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Crisis Management Crisis Crisis Communications Privacy 214

Melissa Agnes

JANUARY 18, 2017

If it’s a case of the latter – which, trust me, is not uncommon – then you have a gap within your crisis communication capabilities that you should be focusing on bridging. Step 2: Schedule meetings with the heads of each department (or those who own the relationships with your various stakeholders).

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Melissa Agnes

AUGUST 13, 2014

It worries me when crisis communication professionals are still advising their clients to avoid social media in a crisis. Just because people may vent and lash out against your organization is not a reason to hide and refuse to communicate on the channels that demand communication these days.

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Social Media Crisis Crisis Management Crisis Communications 252

Melissa Agnes

NOVEMBER 10, 2014

It doesn’t have to be a stuffy-take-time-out-of-your-work-day-meeting that no one looks forward to!). Don’t think your crisis plan has blind spots? These attacks can and do come from anybody – from angry customers to unlawful competitors – and require legal and crisis communication expertise to manage.

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Crisis How To Exercises Crisis Communications 203

5W PR

NOVEMBER 12, 2024

Crisis Management In times of crisis, PR is crucial in mitigating damage and restoring public trust. A well-prepared PR team can formulate effective crisis communication strategies, handle media inquiries, and provide timely updates.  Seek out customer feedback through surveys, interviews, and social media monitoring. Use

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Product Launch B2B Industry Case Study 78

Melissa Agnes

AUGUST 27, 2014

Expectations of key audiences – and how to meet these expectations. Following day two of the workshop, delegates will be able to: Understand social media’s roles in crisis communication and emergency management. “Social media is a powerful crisis communication and emergency management tool for the healthcare sector.

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Crisis Management Government Social Media Crisis 202

Solo PR Pro

FEBRUARY 1, 2022

I do a lot of crisis communications, and content production. The post Spotlight on a Solo PR Pro: Meet Stu Opperman, APR appeared first on Solo PR Pro. He is certainly no stranger to working with other solos and small businesses when his client work requires it, though. “My My niche is still media relations.

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PRSay

NOVEMBER 9, 2021

A clear organizational purpose, mission and values provide guidance and establish a strong foundation to support crisis responses. Establishing a solid understanding of your key audiences makes it easier to meet them where they’re at during a crisis. Illustration credit: sergetbitos ].

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Crisis Crisis Communications Crisis Management Training 197

Bianchi Biz Blog

JUNE 27, 2024

You might also be interested in: CES 2025: What to Do Now to Prepare 5 Things PR People Do That Irk Journalists Meet the Media: Tim Culverhouse, Editorial Director of Robotics 24/7 The post Faces & Markets of PRGN: India – Where Diversity Meets Dynamic Growth appeared first on Bianchi PR.

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Prohibition

JANUARY 24, 2022

Having a crisis communication plan in place ahead of time reduces confusion, ensures an effective communication flow, and improves messaging timeliness during or after a crisis. The basics of good crisis communications are the same for every company. For a free consultation, please call 0113 430 4160 now.

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Crisis Communications Crisis Agency Communications 62

5W PR

FEBRUARY 8, 2025

Recent studies show that 75% of global marketing campaigns fail to meet their objectives due to cultural misalignment. Managing Cultural Crisis Communications When cultural missteps occur, swift and culturally appropriate response is critical.

Local 78

Local Training Data Consumer 78

Melissa Agnes

JUNE 13, 2015

Tom and I discuss the importance of understanding and meeting the public’s readability levels when it comes to preparing for and drafting emergency management messages. This episode of The Crisis Intelligence Podcast discusses: Why low readability levels matter in crisis communications.

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Crisis Management Crisis Communications Crisis Guidelines 154

PRSay

JULY 23, 2020

Whether they are recording a video for public consumption or conducting a meeting via Zoom or Skype or GoToMeeting, leaders need to learn how to best communicate through a video camera. 10, Garcia will lead PRSA’s Crisis Communication Virtual Master Class , an in-depth immersion on best practices related to crisis management.

Crisis Management 205

Crisis Management Communications How To Crisis 205

Melissa Agnes

SEPTEMBER 29, 2014

In the coming weeks I’m hoping to have some of these fascinating professionals join me on The Crisis Intelligence Podcast to further discuss their social initiatives with us. Technology and Crisis Communications' I’ll keep you posted! A wonderful over-all experience. So all in all, my experience in Dubai was amazing!

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Solo PR Pro

JANUARY 18, 2022

She worked in-house doing crisis communications and product launches for two more pharmaceutical companies before moving back to Georgia. The post Spotlight on a Solo PR Pro: Meet Shirley Johnson appeared first on Solo PR Pro. I've lived all over the US,” she says, “and I've never felt more at home than I do here.

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Meeting Pharmaceuticals Healthcare Pitching 106

Reputation Us

APRIL 7, 2025

Key Components of Crisis Management Training Risk Assessment and Prevention Training begins with identifying potential risks such as natural disasters, cyberattacks, or PR crises. Crisis Communication Effective communication is vital during crises. Prevention strategies are then developed to minimize these risks.

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Crisis Management Training Crisis Reputation 78

PRSay

APRIL 2, 2020

Now, more than ever, journalists are relying on every type of video chat technology to get interviews, including Skype, FaceTime, Google Meet, Zoom and more. That quote from Mr. Rogers has gained new relevance in reference to health care workers who are on the front lines of the COVID-19 crisis.

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Skype How To Crisis Pitching 206

Solo PR Pro

OCTOBER 5, 2021

After continuing his work in emergency and crisis communications for Columbia University Medical Center in New York a few years later, Doug honed his methodology and began penning his first book, “ The Communications Golden Hour: The Essential Guide to Public Information When Every Minute Counts.”

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Meeting Handbook Newspapers Government 96

Onclusive

JANUARY 25, 2019

At the PRSA International Conference, attendees are able to choose from a wide range of programs spotlighting the latest in public relations and communications strategies and tactics and enjoy opportunities to enhance their personal and professional network while connecting with some of the world’s most influential companies and organizations.

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Solo PR Pro

SEPTEMBER 21, 2021

It was in that role where she had her first experience owning crisis communications for a major brand, when the retailer came under fire on Black Friday by an anti-fur demonstration group. The post Spotlight on a Solo PR Pro: Meet Susan Stoga appeared first on Solo PR Pro.

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5W PR

FEBRUARY 27, 2025

Companies like Mattel and Hasbro maintain dedicated safety communication teams that coordinate with regulatory bodies, manage consumer inquiries, and oversee recall procedures. These teams develop response templates, maintain media relationships, and create crisis communication plans that activate the moment safety concerns surface.

Communications 78

Communications Education Consumer Guidelines 78

Melissa Agnes

AUGUST 28, 2014

Read: Emory’s Excellent Crisis Communication on Facebook. Not to mention that this is an excellent way for the RCSI Bahrain to position itself as a credible source of information for its community, as well as for building trust and relationships with its citizens – which is an invaluable crisis preparedness strategy.

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Healthcare Social Media Media Case Study 238