Melissa Agnes

SEPTEMBER 25, 2018

I am interested in merging my skills in breaking news coverage into a career in crisis communications. I’d love to speak with you to hear your thoughts around how I can merge my journalism career into a future in crisis communication work.” Food for thought on whether you need another degree.

Crisis Communications 135

Crisis Communications Crisis Crisis Management Communications 135

Melissa Agnes

MAY 4, 2017

A viewer recently asked me what my stance is on the communications department being granted crisis communication autonomy. In this week’s crisis-ready video , I answer this question and address the bigger issue. Take a look: Do you have a crisis management question that I can help answer?

Crisis Communications 113

Crisis Communications Crisis Communications Crisis Management 113

Sword and the Script

NOVEMBER 4, 2014

It may seem counterintuitive, but the ingenuity of deftly navigating the most difficult of binds goes to show PR is often as much about problem solving as it is communication. Corporate crisis communications provides a demonstration because there are very clear constraints: Unknown unknowns – the effort to understand what is happening.

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Crisis Communications Creativity Crisis Communications 122

Onclusive

AUGUST 22, 2017

Crisis Communications. If this year’s PR boo-boos didn’t show us the importance of having crisis communications strategies in place, we’re not sure what will. Reputation management and crisis communications are not an airbag that goes off when something bad happens; they are a seatbelt your brand should always wear. .

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Media Training Crisis Communications Conference Corporate 397

Melissa Agnes

JULY 15, 2014

Vincent Covello from the Risk Communications Institute in New York City, has become my “go to” road map when preparing messaging in tense, high anxiety emergency situations or where risk perceptions might be higher than actual risks. Check out the below video. Dr. Vince Covello, video on Message Mapping from Patrice Cloutier on Vimeo.

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Crisis Crisis Communications How To Training 248

Melissa Agnes

AUGUST 20, 2014

Read: Teaching Crisis Communication: Embracing the Research to Practice Model. I’ll share articles, videos from class lectures, or other resources that would be helpful. You might encourage them to make a video, develop an infographic, write a blog post, or create some other form of media. Then, I model what I expect.

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Social Media How To Infographics Media 279

Melissa Agnes

SEPTEMBER 29, 2017

It has taken Equifax several attempts (and CEO’s) to get their crisis communications right, following the massive data breach that has impacted more than 143 million people. He wrote: Why can’t organizations seem to get their crisis communications right the first time? He’s right. Why is this?

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Crisis Communications Crisis Communications How To 100

Cision

OCTOBER 22, 2015

Michael Fineman, president of Fineman PR makes crisis communication easy by providing clients with a mid-crisis checklist. To see the PANTCHEK checklist in action, check out Fineman PR’s animated video. As stated in “How to Plan and Manage Crisis Communication in a Social World,” “The simpler the message is, the better.”

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Crisis Video Crisis Communications Crisis Management 120

Melissa Agnes

MARCH 12, 2014

By Patrice Cloutier, Strategic communications professional and member of the Agnes + Day Crisis Intelligence Team. One of the characteristics of social convergence is the omnipresence of mobile devices equipped with video cameras. Crisis Communications Crisis Preparedness Employees and Crisis Management'

Report 243

Report Crisis Communications Crisis Management Crisis 243

Stuart Bruce

OCTOBER 30, 2014

Stuart Bruce speaking at the IATA Crisis Communications in the Social Media Age conference. (c) This morning I gave a keynote at the global ‘Crisis Communications in the Social Media Age’ conference in Istanbul. c) Donald Steel. None of us have done enough. If not you should be afraid, very afraid.

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Crisis Communications Transportation Conference Social Media 148

Melissa Agnes

JULY 29, 2014

We all know the saying that “a picture is worth a thousand words” So why spend time painting pictures and relaying facts and updates through words only, if you can communicate them even more effectively through heart-warming and share-worthy visuals? Crisis and Issues Management Crisis Communications Food for Thought'

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Crisis Communications Crisis Viral Examples 239

5W PR

JANUARY 24, 2025

Their behind-the-scenes content and player-focused videos regularly generate millions of views by matching TikTok’s informal, authentic style. Successful crisis management requires preparation, monitoring, and swift action. LinkedIn values professional insights and thought leadership.

Social Media 109

Social Media Brand Branding Crisis Management 109

Melissa Agnes

SEPTEMBER 30, 2014

Take a look at this video and let me know what you think in the comments section below. The post The Power of Finding New Ways To Communicate The Same Important Message appeared first on Agnes + Day. Crisis Communications Food for Thought'

Communications 234

Communications Crisis Management Crisis Communications Crisis 234

HMA Public Relations

JUNE 26, 2019

It seems not a day goes by that a viral video is making the news. Abbie gives her expert insight on how to handle crisis communications in the social media age. The post Crisis Communications in the Social Media Age appeared first on HMA Public Relations.

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Crisis Communications Social Media Crisis Communications 75

Shift Communications

JANUARY 22, 2018

In previous posts, we’ve shared the basic crisis triangle : Respond with knowledge, speed, and ownership. To develop a more effective crisis communications strategy, we need to understand trust. In each case, using Covey’s Trust Matrix allows us to quickly diagnose which aspects of trust broke, resulting in a crisis.

Crisis Communications 98

Crisis Communications Crisis Reputation Communications 98

5W PR

OCTOBER 18, 2024

Consider different formats, such as blog posts, articles, infographics, videos, and podcasts. Crisis Management Planning Identify potential crisis scenarios and develop a plan for response. Designate a crisis communication team to handle media inquiries and public statements.

Strategy 78

Strategy Marketing Crisis Communications Analytics 78

Melissa Agnes

AUGUST 8, 2014

Making The Case for Excluding Jargon From Crisis Communication. Teaching Crisis Communication: Embracing the Research to Practice Model. This week’s episode of The Crisis Intelligence Podcast. I’m always talking about real-time updates for crisis communication and what that means.

Crisis Management 205

Crisis Management Crisis Communications Crisis Hotels 205

Melissa Agnes

AUGUST 8, 2016

With the growing use of social media to follow brands, rather than navigating to the brand’s corporate website, should your corporate website still be used as your crisis communications home base? One you should aim to think through within your crisis preparedness. It’s the best way to archive your crisis response.

Crisis Communications 100

Crisis Communications Corporate Crisis Real Estate 100

5W PR

MARCH 10, 2025

Videos, blog posts, and social media content should demonstrate both the educational value and entertainment factor of the toys. Short-form videos work well on social media, while longer formats can explore learning journeys in depth.

Strategy 78

Strategy Education Video Storytelling 78

Cision

DECEMBER 14, 2015

If you need photos or video about the company, you can find it on the media gallery page. If you want to know about Facebook (corporate), odds are you can find it in one single repository: Facebook’s newsroom. If you need information about the company, you can find it on the company info page.

Crisis Communications 120

Crisis Communications Crisis Communications Facebook 120

PRSay

JANUARY 13, 2022

Researchers at the University of Georgia Grady College of Journalism and Mass Communication evaluated how people perceived the sincerity of messages during a crisis, specifically a company spokesperson’s use of language and nonverbal cues.

Crisis 178

Crisis Study Crisis Communications Journalism 178

Presspage

MARCH 10, 2021

This video is not from Miami International Airport. — Miami Int'l Airport (@iflymia) September 10, 2017 It later became clear that the video was taken a few days before at Mexico City International airport and showed the effects of tropical storm Lidia.

Crisis Communications 78

Crisis Communications Examples Crisis Communications 78

Presspage

MARCH 10, 2021

This video is not from Miami International Airport. — Miami Int'l Airport (@iflymia) September 10, 2017 It later became clear that the video was taken a few days before at Mexico City International airport and showed the effects of tropical storm Lidia.

Crisis Communications 78

Crisis Communications Examples Crisis Communications 78

Presspage

MARCH 2, 2021

Keep information centralized during a crisis Communicating everything you know from one single place can help bring clarity and avoid unnecessary confusion. Crisis communications tools you can activate in seconds New to PressPage and curious to learn how our suite of PR tools can help you prepare for and respond to a crisis?

Crisis Communications 78

Crisis Communications Crisis Meeting Communications 78

Presspage

MARCH 2, 2021

Keep information centralized during a crisis Communicating everything you know from one single place can help bring clarity and avoid unnecessary confusion. Crisis communications tools you can activate in seconds New to PressPage and curious to learn how our suite of PR tools can help you prepare for and respond to a crisis?

Crisis Communications 78

Crisis Communications Crisis Meeting Communications 78

PRSay

APRIL 2, 2020

Now, more than ever, journalists are relying on every type of video chat technology to get interviews, including Skype, FaceTime, Google Meet, Zoom and more. Journalists are also looking for new ways to gather photos and video, and will have a new appreciation for any quality multimedia you can provide.

Skype 206

Skype How To Crisis Pitching 206

Melissa Agnes

OCTOBER 22, 2014

How to maximize the use of pictures and videos and learn why your fans and followers love them. But you’ll also be interested in these listens (which are also available on iTunes and Stitcher ): Discussing The #Ferguson Crisis with Tim Burrows. Doing Crisis Communications Right with the Mountain View Police Department.

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Conference Social Media Crisis Crisis Management 228

Deirdre Breakenridge

APRIL 17, 2017

Watch a video summary of this article on the CommunicationsMatch YouTube Channel. CommunicationsMatch is a search tool that helps companies find communications agencies and consultants by industry and communications expertise, location and size. Simon Erskine Locke, Founder & CEO of CommunicationsMatch TM.

Measurement 247

Measurement Communications Banking Crisis Communications 247

Prowly

FEBRUARY 20, 2025

Crisis communication plan Statistically, crises are not that likely to happen to your brand. Having a crisis plan in your communication strategy format ensures that you're prepared for the worst, even if it never comes. Budget Creating a budget is crucial, especially in the case of external communications.

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Writing Communications How To Internal 104

Ishmael's Corner

APRIL 10, 2017

Seeing the video footage.more. The post Reverse-engineering the Crisis Communications During the San Jose Flood appeared first on Ishmael's Corner ~ Storytelling Techniques For Business Communications. Did they know something nefarious had yet to reach me?

Crisis Communications 60

Crisis Communications Engineering Crisis Communications 60

Melissa Agnes

SEPTEMBER 2, 2014

Draft appropriate communications / responses / updates. Determine the best channels to disseminate your crisis communications. Monitor the crisis and all conversations surrounding both the crisis and your organization. Continue to assess the risk throughout each stage of the crisis. A specialized team.

Crisis Management 264

Crisis Management Crisis Reputation Resources 264

5W PR

FEBRUARY 24, 2020

The rules for a successful TV or online video interview go all the way back to the first televised U.S. Fast forward through the generations and video interviews are almost a given for anyone with anything to promote. Here are a few tips to get – and stay – prepared to take part in a successful video interview, anytime and anywhere.

Interviews 88

Interviews Video Television Energy 88

5W PR

FEBRUARY 22, 2025

Visual storytelling through infographics, videos, and interactive content helps break down complex concepts. PR teams develop comprehensive crisis communication plans that enable quick, effective responses to challenges.

Publicity 78

Publicity Privacy Technology Ethics 78

Melissa Agnes

OCTOBER 31, 2014

This week, I came across this video by @CDCgov that demonstrates proper protocol for putting on and removing PPE and wanted to share it here, for those of you who are interested in watching it. Articles By Melissa Agnes and from The Crisis Intelligence Blog. Articles By Melissa Agnes and from The Crisis Intelligence Blog.

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Crisis Management Healthcare Crisis Conference 186

Deirdre Breakenridge

MAY 23, 2017

And I do very little video on my blogs and social media channels because I am not convinced that people want to see my face that much. I do post regularly to Instagram and Facebook where I’ve built engaged and consistently growing communities, and where I can be present on a consistent basis. Interview each other or trade posts.

Blogging 282

Blogging Case Study Social Media Instagram 282

Cision

APRIL 13, 2015

Be credible” is the public health crisis communicator’s mantra. Whenever a health crisis occurs, the public health first responders want to be seen as the go-to source of information for the media and general public. Some read blog posts and articles on their laptops, others watch videos on their mobile phones.

Content Marketing 120

Content Marketing Communications Crisis Communications Marketing 120

Stuart Bruce

JULY 15, 2014

He apparently fails to understand social media’s importance for corporate affairs, corporate reputation, investor relations, human resources, CSR and crisis communications to name but a few. Globally, CCOs expected mobile (73 per cent) and video production (69 per cent) to also increase the most in importance.”.

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Social Media Public Affairs Media Crisis Communications 132