Melissa Agnes

SEPTEMBER 9, 2014

Your crisis team is under pressure to work together efficiently to: Get to the route of the crisis (determine what happened, why, how, when and where); Communicate appropriately and in real-time with your key stakeholders; and. The reality is that a crisis is a nightmare. Sound like a nightmare?

Crisis 222

Crisis Crisis Management Engineering Exercises 222

PRSay

JUNE 7, 2021

In today’s unforgiving media environment, decades’ worth of arduous work to build a strong reputation can be destroyed in less than a week. A red team can expose reputational vulnerabilities in a company and flaws in its crisis-response plan. Such exercises invite a diverse array of ideas, opinions and feedback.

Crisis 164

Crisis Exercises Crisis Communications Reputation 164

5W PR

MARCH 18, 2025

Managing a public relations crisis in health technology requires careful planning, swift action, and clear communication to protect both patient safety and organizational reputation. Document all protocols in a crisis communication playbook that’s regularly reviewed and updated.

Crisis 60

Crisis Healthcare Crisis Communications Crisis Management 60

Melissa Agnes

NOVEMBER 10, 2014

Let me throw three common crisis scenarios at you and you can reflect on whether or not your team is prepared for each of them – and don’t assume you know the answer, actually go and find out! If it were hacked, could it present some serious threats to your reputation? Who should be involved in this exercise?

Crisis 203

Crisis How To Exercises System 203

Melissa Agnes

MARCH 13, 2018

The reason I’m so passionate about my work is that being crisis ready provides so much value to an organization and the people it works with and for—value that far exceeds the sole acts of crisis management and crisis preparedness. Crisis management is what happens once a negative event occurs.

Crisis 179

Crisis Crisis Management Brand Branding 179

Melissa Agnes

FEBRUARY 16, 2016

Crisis communication is one of the most important aspects of your crisis management. In fact, whom you communicate with in a crisis, along with when and how you communicate with them, can mean the difference between successful crisis management and crisis management failure. Let me explain.

Crisis Communications 193

Crisis Communications Crisis Communications Crisis Management 193

Prohibition

DECEMBER 13, 2021

This is where crisis management comes in. Crisis management is the reaction to an unexpected event that could have long lasting consequences on the organisation’s finances or reputation. Crisis management is not preventing a crisis, but rather managing an existing crisis.

Crisis Management 62

Crisis Management Crisis Financial Reputation 62

Prohibition

JANUARY 7, 2022

Crisis management is something every company needs to implement as part of its business processes. Without a documented plan, how would you handle a crisis? If you think you could never be the victim of a crisis, think again. How do you define crisis management? What is a crisis?

Crisis Management 62

Crisis Management Crisis Reputation Financial 62

PRSay

JUNE 23, 2021

Identify and engage a team with the skills and experience needed to simultaneously defend your company’s systems, reputation, customer relationships, and legal and financial interests. Exercise regularly. Jon Goldberg is the founder and chief reputation architect of Reputation Architects Inc. ,

Crisis 146

Crisis Insurance Insurance Exercises 146

Melissa Agnes

MAY 14, 2015

In November of 2014 I was honored with the invitation to speak at a TEDx event, which was to be hosted by the City of LA’s Emergency Management Department in March 2015. Standing on the reputable TEDx stage, people expect a certain caliber of message to be shared with them. It’s meant to be engaging and motivating.

How To 185

How To Crisis Management Crisis Exercises 185

Melissa Agnes

JANUARY 5, 2015

In fact, as we saw with the Sony crisis in December, these risks and threats are only bound to grow – as are today’s crisis management challenges. So why not lead into 2015 on a crisis-intelligent note? 3 absolute must-do’s to help make your 2015 crisis-free. But let’s not be fooled.

Crisis 133

Crisis Crisis Management Exercises Customer Service 133

Reputation Us

MARCH 4, 2019

Listening (not talking) to staff, recruits, customers and public leads businesses to problem identification and problem solving—while enhancing reputation. ReputationUs advocates that listening is vital to be a successful organization—and your company’s reputation depends upon it. LISTENING REVEALS YOUR REPUTAION.

Reputation 79

Reputation Employee Case Study Survey 79

Reputation Us

JUNE 23, 2019

So how does a company handle a corporate crisis in today’s world? Two years ago, Forbes published its “ 13 Golden Rules of PR Crisis Management.” We’re rethinking corporate crisis. We say “ Crisis Management is 99% preparation; 1% execution.” AD HOC CRISIS SUPPORT.

Corporate 74

Corporate Crisis Management Exercises Crisis 74

PRSay

NOVEMBER 27, 2023

16, she shared her international perspective to students in a session titled “Diverse Roots, Universal Impact: Humanizing Reputation and Crisis Communications.” ” Beforehand, Agrait talked with PRsay about crisis management. When you are in a crisis, that’s not the time to prepare for a crisis.

Crisis Communications 128

Crisis Communications Crisis Communications Crisis Management 128

Melissa Agnes

FEBRUARY 3, 2015

You wanna know what real crisis communication pros do? They understand that crisis prevention is the best form of crisis management. Developing a reputation based on transparency, authenticity, trust and credibility. No one ever wants to experience a crisis, but in a crisis you hope to have experience.

Crisis Communications 169

Crisis Communications Crisis Communications Crisis Management 169

Melissa Agnes

NOVEMBER 10, 2014

Let me throw three common crisis scenarios at you and you can reflect on whether or not your team is prepared for each of them – and don’t assume you know the answer, actually go and find out! If it were hacked, could it present some serious threats to your reputation? Who should be involved in this exercise?

Crisis 100

Crisis How To Crisis Management Exercises 100

Melissa Agnes

JANUARY 5, 2015

In fact, as we saw with the Sony crisis in December, these risks and threats are only bound to grow – as are today’s crisis management challenges. So why not lead into 2015 on a crisis-intelligent note? 3 absolute must-do’s to help make your 2015 crisis-free. But let’s not be fooled.

Crisis 100

Crisis Exercises Customer Service Training 100

Reputation Us

MARCH 4, 2019

Listening (not talking) to staff, recruits, customers and public leads businesses to problem identification and problem solving—while enhancing reputation. ReputationUs advocates that listening is vital to be a successful organization—and your company’s reputation depends upon it. LISTENING REVEALS YOUR REPUTAION.

Reputation 60

Reputation Employee Case Study Survey 60

Cision

AUGUST 9, 2016

What role does social media play in reputation and crisis management today? In maintaining and building brand reputation, social media also allows public relations professionals to empower their customer advocates with shareable information. Social media influence on brand reputation cannot be understated in this regard.

Crisis 0

Crisis Reputation Study Social Media 0

Reputation Us

JULY 26, 2019

Enhance your reputation by putting the crisis plan to the test ahead of time to ensure your organization is prepared and resilient. Tabletop crisis scenario exercise. Prepare your crisis task force by practicing how/if/when/to whom to communicate during a crisis. Crisis simulation. Contact us!

Crisis 60

Crisis Crisis Management Exercises Reputation 60

5W PR

JUNE 20, 2024

Crisis with Confidence In the defense tech industry, a single misstep can have significant repercussions. PR agencies excel in crisis management, ensuring that clients are prepared for any scenario. Proactive strategies include comprehensive risk assessments, media training, and crisis simulation exercises.

Ethics 78

Ethics Technology Crisis Management Exercises 78

Presspage

MAY 6, 2017

Crisis preparations following the Wildfire Prior to the wildfire, only one member of the CSUSM staff, the Public Information Officer, had undergone crisis training. Crisis preparations following the Wildfire Prior to the wildfire, only one member of the CSUSM staff, the Public Information Officer, had undergone crisis training.

Crisis 92

Crisis Crisis Management Crisis Communications Training 92

Burrelles Fresh Ideas

JANUARY 16, 2024

Authenticity is crucial because misinformation or inauthentic communication can quickly damage a brand’s reputation. Inauthenticity can be quickly exposed and can lead to reputational damage. While leveraging influencer partnerships brings numerous advantages, brands must exercise responsibility throughout the process.

Crisis 85

Crisis Airlines Social Media Crisis Communications 85

Prohibition

DECEMBER 17, 2021

Crisis communications is an important aspect to tackle as a business owner. A crisis occurs when there is a severe risk or threat to the reputation, business, and organisational viability. A crisis can negatively impact your brand and reputation on multiple levels if it’s left unaddressed.

Crisis Communications 62

Crisis Communications Crisis Communications Crisis Management 62

PR Conversations

MAY 1, 2017

Perhaps convincing employers that ongoing post-crisis support, including counselling and respite leave, could be tied to such statistics so the cost of losing experienced staff members post-crisis is understood. Second, I’d like to consider more the notion of superhero status in crisis management.

Crisis 63

Crisis Crisis Management Leadership Training 63

Landis PR

JANUARY 3, 2022

This will also be mirrored in the PR world where agencies with special reputations and expertise in that field will flourish (as they do already). Now, when planning forward, we should emphasize Issues Management techniques to avoid having to deploy Crisis Management. 1 skill that CEOs value in a communicator.

Trends 52

Trends Trade Shows Agency Communications 52

The Stalwart Blog

DECEMBER 12, 2019

It caused him even greater hard because he doesn’t possess a great reputation in the first place. He’s always been viewed as someone who skirts the lines of decently and exercises royal privilege in various circumstances. Prince Andrew failed at this.

Interviews 78

Interviews Exercises Reputation Video 78

Ethical Voices

JUNE 27, 2023

Joining me on this week’s episode is Bradley Akubuiro , a partner at Bully Pulpit Interactive , where he focuses on corporate reputation, executive communications, and high visibility crisis management and media relations efforts.

Ethics 80

Ethics Corporate Leadership Groups 80