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Leadership In Crisis: The Crowdstrike PR Response

ImPRessions - Crenshaw Communications

Language matters Fast acknowledgment is critical in crisis management, as it helps to mitigate speculation and rumors, giving key stakeholders a clear account of the situation. Both seemed to have internalize another key maxim of the public apology, which is to focus on those harmed. Those boxes were checked. So is language.

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3 Strategies for Overcoming the Internal Struggle of Crisis Ready Resistance

Melissa Agnes

Gaining internal buy-in from the right people to implement a crisis ready culture can sometimes feel like an uphill battle. The following is an excerpt taken from Crisis Ready (which is available for purchase on Amazon ) to help you address this internal challenge, if this struggle is relatable to you.

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How to Develop a Strong and Practical Crisis Management Governance Model

Melissa Agnes

Your crisis management governance model serves as one of the foundational elements of your entire crisis management program. It defines everything from the structure, roles and responsibilities of your crisis team, straight through to your internal escalation process.

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3 Attributes of a Strong and Practical Crisis Management Governance Model

Melissa Agnes

The importance of solid and practical crisis management governance model. A crisis management governance model dictates who within an organization makes up the crisis management team. This is the team responsible for the organization’s crisis management and response.

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From Brand Awareness to Loyalty: The Strategic Importance of PR in Branding

5W PR

PR transcends its traditional role in crisis management in today’s competitive landscape. Lastly, it’s thought leadership. PR can profoundly shape brand perception through crisis management—effective crisis communication to mitigate damage from negative events and restore trust. 

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Crisis Management Lessons From Boeing’s 737 Max Disasters

PRSay

5 webinar “Crisis Management on an International Stage: Takeaways from Boeing’s Biggest Crisis and Time Spent in the West Wing.”. On the biggest lesson he has learned about crisis communications: The most important thing in crisis communications is to keep calm. As I mentioned earlier, safety is our No.

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TCIP #012 – The Leader’s Role in Crisis Management with Jane Jordan-Meier

Melissa Agnes

In this week’s episode, Jane Jordan-Meier and I discuss the role of a leader in a crisis. It’s an important discussion and one that we hope you will have internally after listening to this podcast. This episode of The Crisis Intelligence Podcast discusses: What the role of the leader in a crisis actually is.