Melissa Agnes

AUGUST 27, 2014

Emory did a beautiful job at managing this crisis, but not all healthcare institutes are as prepared as Emory was. How to leverage social media to communicate in a crisis. We will examine industry-specific case studies where social media, either was or could have been used to manage a crisis, and how. In the News'

Crisis Management 202

Crisis Management Government Social Media Crisis 202

Melissa Agnes

OCTOBER 19, 2014

Welcome to episode #020 of The Crisis Intelligence Podcast, with Melissa Agnes and Bill Boyd. As the Ebola crisis continues to make waves in the United States and around the world, the CDC, government, hospitals and countless others are being looked to to lead the public through this epidemic. The second is Fearbola.

Crisis 248

Crisis Government Crisis Communications Crisis Management 248

Melissa Agnes

SEPTEMBER 21, 2014

Welcome to episode #016 of The Crisis Intelligence Podcast, with Melissa Agnes and Jonathan Hemus. Faced with this utmost and devastating challenge, how did the airline fare in their crisis management and what lessons can you take away to strengthen your own organization’s crisis plan? Connect with Melissa on LinkedIn.

Airlines 210

Airlines Crisis Management Crisis Crisis Communications 210

5W PR

FEBRUARY 24, 2025

Crisis management in the defense technology sector requires meticulous planning, precise execution, and constant readiness. When a crisis hits, organizations must respond swiftly and effectively to protect their reputation, maintain stakeholder trust, and minimize potential damage.

Crisis 78

Crisis Crisis Management Technology Exercises 78

PRSay

NOVEMBER 23, 2022

Especially in a crisis situation, [Twitter is] a way to share information with the greatest number of people,” said Donyale Padgett, a professor of communication studies at Wayne State University in Detroit. Twitter granted gray check marks to official government accounts, but then rescinded them.

Crisis Communications 144

Crisis Communications Crisis Communications Government 144

Melissa Agnes

MARCH 7, 2016

A couple weeks back, I published an article that discussed best practices for communicating with your key stakeholders in a crisis. And yet, as important as your internal stakeholders are, internal crisis communications can be one of the easiest things to overlook in the hustle and bustle of real-time crisis management.

Crisis Management 174

Crisis Management Crisis Crisis Communications Employee 174

PRSay

MARCH 19, 2020

As the situation continues to unfold, here are six crisis communications lessons from past pandemics to keep in mind: 1. Given the uncertainty about the coronavirus and what still lies ahead, ongoing crisis planning should concentrate on worst-case scenarios. It helps to give workers roles they can play in the crisis.

Crisis Management 214

Crisis Management Crisis Crisis Communications Employee 214

Melissa Agnes

OCTOBER 24, 2014

Disruption technologies integrated within crisis message strategies arising during Ebola crisis. Within this post, @kfreberg explores how WhatsApp and News Deeply are being used for communication and updates within the Ebola crisis. From The Crisis Intelligence Blog. Crisis Roundups' Listen here!

Crisis 218

Crisis Crisis Communications Conference Government 218

Melissa Agnes

NOVEMBER 30, 2014

Welcome to episode #026 of The Crisis Intelligence Podcast, with Melissa Agnes and Tom Iovino. Public information officers and crisis communicators have critically important responsibilities in difficult times. Tom Iovino is a public information officer for the Pinellas County Government and how he became a PIO is a fun tale!

Crisis Communications 227

Crisis Communications Crisis Government Education 227

Wadds Inc.

JANUARY 24, 2025

Speaking at a webinar organised by the CIPR Crisis Communications Network , Younger explained that reputation is shaped by two key factors: capability and character. An organisation's ability to withstand a crisis depends on how different stakeholder groups assess these two aspects of reputation.

Company 105

Company Ethics Reputation Leadership 105

Stephen Waddington

APRIL 11, 2020

The CIPR and PRCA have done an exceptional job in leading the industry in its response to the COVID-19 crisis. They’ve been tracking the impact of COVID-19 on the industry, providing tools and support for members, and lobbying government for intervention. A new portal on the GCS website lists communication roles in government.

Crisis 148

Crisis Industry Government Crisis Communications 148

Melissa Agnes

MARCH 6, 2018

Becoming crisis ready is a process. Fortunately, there’s a method to this process that can take any organization, of any size, type, and industry, from their current level of crisis readiness, straight through to building an invincible brand—which, as you know, is the ultimate benefit of being crisis ready.

Crisis 172

Crisis Crisis Management Handbook Viral 172

PRSay

JUNE 7, 2021

Organizations are only as strong as how they respond in moments of crisis. But when crises arise, in-house communications personnel often mistakenly believe that their ideas to counteract the damage are foolproof and cannot be second-guessed. Invite diverse feedback and open communication.

Crisis 163

Crisis Exercises Crisis Communications Reputation 163

Melissa Agnes

OCTOBER 22, 2014

Some of the most important and rewarding work I do is in helping the public service sector, be it police agencies, fire departments, cities and municipalities, hospitals, emergency management departments and others, better plan and prepare for a crisis or emergency situation. Crisis Management Resources In the News' Register now!

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Conference Social Media Crisis Crisis Management 228

5W PR

FEBRUARY 22, 2025

Fostering Government-Industry Collaboration PR plays a crucial role in facilitating partnerships between defense tech companies and government agencies. These relationships require careful communication management and strategic messaging. trillion in 2021.

Publicity 78

Publicity Privacy Technology Ethics 78

Melissa Agnes

AUGUST 29, 2016

The question was: “Is there a secret formula for ensuring our crisis team remains calm in a fast-paced, high profile crisis?” Not to mention that, as a study recently confirmed, stress is contagious , which makes it even more important to effectively manage in a crisis. ” Good question.

Crisis 154

Crisis Crisis Management Crisis Communications Training 154

Melissa Agnes

NOVEMBER 4, 2014

As I’ve said often , there are two crises within the Ebola crisis: The Ebola crisis itself; and. This is a problem for both the Ebola crisis and Fearbola. to work in collaboration with their respective municipalities and local government agencies to prevent and control Fearbola within their community.

Healthcare 221

Healthcare Education Crisis Crisis Communications 221

PRSay

JULY 23, 2020

In recent months, the Logos Institute for Crisis Management & Executive Leadership team has studied institutional responses to COVID-19. From this, we have created 12 best practices for crisis management: Begin all communication, whether written or verbal, with a statement of values, beliefs, intent or motivation.

Crisis Management 205

Crisis Management Communications How To Crisis 205

Stuart Bruce

JUNE 19, 2019

The UK government and Chartered Institute of Public Relations (CIPR) have partnered to create a new guide to Crisis Management for Terrorist Related Events. It … The post Crisis communications – preparing and managing for a terrorist attack appeared first on Stuart Bruce.

Crisis Communications 74

Crisis Communications Crisis Communications Crisis Management 74

Melissa Agnes

SEPTEMBER 29, 2014

In the coming weeks I’m hoping to have some of these fascinating professionals join me on The Crisis Intelligence Podcast to further discuss their social initiatives with us. Technology and Crisis Communications' I’ll keep you posted! A wonderful over-all experience. So all in all, my experience in Dubai was amazing!

Social Media 214

Social Media Hotels Media Government 214

Melissa Agnes

AUGUST 29, 2014

From The Crisis Intelligence Blog. Emory’s Excellent Crisis Communication on Facebook. Melissa Agnes to Conduct Crisis Management Workshop at the GCC Government Social Media Summit in Dubai. This week’s episode of The Crisis Intelligence Podcast. Crisis Management Resources' Listen here!

Crisis Management 190

Crisis Management Viral Crisis Healthcare 190

Axia PR

JUNE 5, 2021

After a major breach of SolarWinds’ network management software, various entities, including companies and government agencies, had various reactions in order to manage the crisis. This post discusses the cybersecurity saga and how companies can implement efficient crisis communications management.

Crisis Communications 62

Crisis Communications Crisis Communications Software 62

Prohibition

JANUARY 17, 2022

Social media is an increasingly important element in a successful crisis management approach. With the recent increase in the use of social media in crisis situations, organisations across all sectors need to understand the benefits of incorporating it into their crisis plan. What is Crisis Management?

Crisis Management 118

Crisis Management Social Media Crisis Media 118

Melissa Agnes

MAY 2, 2016

I often get asked the following question: What should we include in our organization’s crisis management plan? 5 important elements to include in your crisis plan. 5 important elements to include in your crisis plan. Not all incidents and issues escalate to crisis level. 1- Activation guidelines. 1- Activation guidelines.

Crisis Management 100

Crisis Management Crisis Crisis Communications System 100

The Stalwart Blog

OCTOBER 3, 2019

David: Hey, welcome to another edition of the Public Relations Security videocast, where we talk to experts in all aspects of crisis management and crisis PR. David: Yeah, I was really interested when we talked and got together a couple of weeks ago, about your specialty in crisis governance. Really appreciate it.

Government 74

Government Crisis Video Interviews 74

Prohibition

DECEMBER 17, 2021

When a crisis hits the news, we are reminded of a valuable lesson: that companies and businesses often have to act fast in order to prevent further damage from taking place. Crisis communications is an important aspect to tackle as a business owner. This guide is written to assist in every aspect of crisis communication.

Crisis Communications 62

Crisis Communications Crisis Communications Crisis Management 62

Melissa Agnes

OCTOBER 3, 2014

In case your week has been as busy as mine, below you’ll find my #CrisisRoundup of worthwhile reads, as well as what was published to The Crisis Intelligence Blog and Podcast this week. From The Crisis Intelligence Blog. The Power of Finding New Ways To Communicate The Same Important Message. Crisis Management Resources'

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Wikipedia Crisis Crisis Management Privacy 169

The Stalwart Blog

OCTOBER 7, 2017

While no one ever wishes to be a part of such a tragedy, the way in which law enforcement and local government officials handled the onslaught by the press was remarkable. Untrained departments frequently stumble out of the gate during a crisis, much to the detriment of their ability to stay ahead of the news cycle.

Crisis Communications 79

Crisis Communications Crisis Communications Public Affairs 79

PRSay

DECEMBER 2, 2020

When two of Boeing’s new 737 MAX passenger jets crashed within five months of each other in late 2018 and early 2019, killing a total of 346 people in Ethiopia and Indonesia, the company faced the worst crisis in its 100-year history. As for the legal team, that’s always a push and pull, whether you’re managing a crisis or an everyday issue.

Crisis Management 107

Crisis Management Crisis Crisis Communications Airlines 107

Melissa Agnes

OCTOBER 19, 2014

Welcome to episode #020 of The Crisis Intelligence Podcast, with Melissa Agnes and Bill Boyd. As the Ebola crisis continues to make waves in the United States and around the world, the CDC, government, hospitals and countless others are being looked to to lead the public through this epidemic. The second is Fearbola.

Crisis 100

Crisis Crisis Management Government Crisis Communications 100

ImPRessions - Crenshaw Communications

APRIL 3, 2018

Crimson Tide (1995) — Crisis Planning. When it’s a crisis communications nightmare about the highest of high stakes: nuclear war. Plus, communications technology plays a crucial role in the plot. Augustine’s six stages of crisis. The Godfather, Part II (1974) – Government Relations.

Tools 170

Tools Government Crisis Public Affairs 170

Stephen Waddington

OCTOBER 13, 2020

I’ve had the unique position of recording the huge changes in how private and public sector organisations in the UK have communicated during the COVID-19 crisis. These stories have been recorded and published in a report published by the Government Communication Service (GCS) COVID-19 Advisory Panel.

Report 144

Report Communications Government Crisis 144

Deirdre Breakenridge

APRIL 17, 2017

CommunicationsMatch is a search tool that helps companies find communications agencies and consultants by industry and communications expertise, location and size. Listing & Search are Free.

Measurement 247

Measurement Communications Banking Crisis Communications 247

PRSay

JULY 1, 2022

Many companies have long considered it important to act in the public interest, but now commitments to environmental, social and governance values — and to serving not just shareholders but stakeholders — have become top priorities. We urged communications professionals to “maintain an open flow of communications once you know the story.”

Handbook 191

Handbook Publicity Newspapers Television 191

5W PR

SEPTEMBER 9, 2024

A crisis can erupt unexpectedly and escalate rapidly, often damaging a company’s reputation if not handled effectively. PR crisis management is crucial in mitigating the impact and restoring public trust.  Honesty is paramount in crisis management. Swift action is imperative.

Crisis 78

Crisis Crisis Management Crisis Communications How To 78

Cision

APRIL 13, 2016

says it’s more important to add value with your crisis communication than to try and spin the issue. In this interview, he shares the steps your brand should take when a crisis arises, how to use social media in your crisis communication plan and why you need to avoid cliché statements when dealing with crises.

Crisis Communications 120

Crisis Communications Crisis Social Media Reputation 120

5W PR

AUGUST 16, 2020

The acceleration of social media has added to the challenges of crisis communications, an impact that a Pentland Analytics study says has doubled the impact on shareholder value. For the pandemic, there may be several, including customers, employees, shareholders, vendors, the community, and unions. Priority One. Be prepared.

Crisis Management 88

Crisis Management Social Media Crisis Communications 88