Crisis Management Lessons From Boeing’s 737 Max Disasters
PRSay
DECEMBER 2, 2020
When two of Boeing’s new 737 MAX passenger jets crashed within five months of each other in late 2018 and early 2019, killing a total of 346 people in Ethiopia and Indonesia, the company faced the worst crisis in its 100-year history. You have to bring that information up to senior management. We need to plan for beyond 72 hours.
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