Crisis Crisis Management Wikipedia 
Melissa Agnes
MARCH 31, 2015
Wikipedia , “the world’s most successful online encyclopedia.” There are rules to keep each Wikipedia page “by the people” and not prejudicially written by the person. This post is about the potential risks Wikipedia may present to your organization and/or industry.
Melissa Agnes
FEBRUARY 19, 2015
But what does this mean for your crisis management? I’ve always advised my clients and blog readers that it’s important to make sure your online presence is as secure as possible prior to experiencing a crisis. It’s one thing to have high rankings when all is good and it’s business as usual.
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Melissa Agnes
OCTOBER 3, 2014
In case your week has been as busy as mine, below you’ll find my #CrisisRoundup of worthwhile reads, as well as what was published to The Crisis Intelligence Blog and Podcast this week. From The Crisis Intelligence Blog. Analyzing the CDC’s Crisis Communication In U.S. Crisis Management Resources'
Melissa Agnes
JULY 10, 2014
On its “ FAQ ” page, Yelp warns uses of potential legal consequences for posting false information, while hyperlinking to the Wikipedia entry for “libel.” After all, in many situations, simply having harmful content erased from the internet can sometimes be enough to make your internet crisis go away.
Melissa Agnes
OCTOBER 3, 2014
In case your week has been as busy as mine, below you’ll find my #CrisisRoundup of worthwhile reads, as well as what was published to The Crisis Intelligence Blog and Podcast this week. From The Crisis Intelligence Blog. Analyzing the CDC’s Crisis Communication In U.S. Ebola Outbreak. Enjoy this great listen!
Flack's Revenge
NOVEMBER 23, 2016
Please note that I am not writing just about customer service, product quality, security breaches or other kinds of fails; this blog is careful not to confuse these things with PR and crisis management thereof. The company botched one of the first rules of crisis response: avoid the drip, drip, drip of piecemeal information.
Melissa Agnes
OCTOBER 16, 2014
Editor’s note: This blog post merely touches on an interesting and important discussion I had with Dr. Tom on The Crisis Intelligence Podcast. The issue of emergency management as a profession has been discussed and debated for several years. Emergency management: profession vs. field. By Dr. Thomas D. References.
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