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Tone of voice matters While pre-prepared templates and holding statements can be your life line during a PR crisis, the situation looks a little different during business-as-usual. In your mind, the term ‘media inquiry’ might go hand in hand with ‘ crisis communication '. Here are 3 tips to get you started.
Tone of voice matters While pre-prepared templates and holding statements can be your life line during a PR crisis, the situation looks a little different during business-as-usual. In your mind, the term media inquiry might go hand in hand with crisis communication '. Here are 3 tips to get you started.
You can also use these metrics as a crisis management tool to prevent or mitigate a communications crisis and protect your brand’s reputation and credibility. Real-time social media monitoring is essential in measuring your content strategy. It allows your company to incorporate social listening and be part of the conversation.
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